Is There A World Outside the US of A?

New Here ,
Jun 01, 2017

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I have just ordered Photoshop Elements 15 from my home in the UK.

It is NOT FUNNY to have to enter all ordering details twice when, right at the end of the process, one has to state that one's address is in outer space, i.e., the UK.

I am NOT amused.

I presume that this irritating feature of the "order form" affects all customers outside the US and not just me.

Regards,

John Hopkins.

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Adobe Community Professional ,
Jun 01, 2017

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Moved to the Lounge Forum since this is not a request for technical help.

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Adobe Community Professional ,
Jun 01, 2017

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I understand.

I've ordered things that assumed I lived in London or someplace "relatively" close ... and thought that gee, the webmaster for that firm didn't seem too aware of using the bits of available web-ordering code to scope out where the user is ... as I'm on the west coast of North America, not particularly near the UK. I've ordered from Norway (have family there still) ... on sites that had very good English translation (And it was definitely English, not American they were using!) ... until you got to the order page, where it was all pa Norsk. I have some Norsk, men ikke sa mye ...

You'd think the Adobe ordering system could have that international functionality.

Neil

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Most Valuable Participant ,
Jun 01, 2017

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https://forums.adobe.com/people/R+Neil+Haugen  wrote

web-ordering code to scope out where the user is ...

that code says I live in Sydney... to be fair I use the ryde dns so its not that big a mystery how they get that address.

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Adobe Community Professional ,
Jun 01, 2017

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<Is There A World Outside the US of A?>

Yup.  It's now called Covfefe .

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Adobe Community Professional ,
Jun 03, 2017

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https://forums.adobe.com/people/Nancy+OShea  wrote

<Is There A World Outside the US of A?>

Yup.  It's now called Covfefe .

And it's getting warmer

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Engaged ,
Jun 03, 2017

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LMAO Nancy, good one. 

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