me [need to talk to an English speaker for help]

New Here ,
Jul 21, 2016

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this site is impossible. i am having problems with adobe and tech will not answer my problems and says i must come to this forum but this forum is horrible. I need ot speak to a human being that speaks English to help me with my problem.

[Title edited to help people know what is needed... Mod]

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LEGEND ,
Jul 21, 2016

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What program are you having problems with?

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jfklaw AUTHOR
New Here ,
Jul 21, 2016

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unfortunately I only operate by way of speaking to a person

Jerry F. Kebrdle II

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LEGEND ,
Jul 21, 2016

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I'm about as real a person as there is Don't even use mascara.. lol

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Adobe Community Professional ,
Jul 21, 2016

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I don't know Benjamin, I was thinking you might be a bot.

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Adobe Community Professional ,
Jul 22, 2016

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I type dutch and english and wear mascara but no beard.

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Most Valuable Participant ,
Jul 22, 2016

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English only, I do have a beard (but no mascara) and I'm not a 'bot... only the demo version of a yard worker

I must be a demo version, 'cause my wife uses me as free labor!

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Adobe Community Professional ,
Jul 22, 2016

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Anyone with a beard and mascara?

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LEGEND ,
Jul 22, 2016

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A Google search reveals a guy with mascara in his beard.

image.jpeg

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Most Valuable Participant ,
Jul 22, 2016

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No picture, but does a smudge of lipstick count after I kiss my wife?

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Adobe Community Professional ,
Jul 21, 2016

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You're welcome to voice your protest about being forced to use the forum but this query is unlikely to go any further unless you reveal which Adobe software you're having a problem with and give us an idea of what the problem is.

I need ot speak to a human being that speaks English

We type English if that helps.

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Adobe Community Professional ,
Jul 22, 2016

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Conrad, a fellow product user and ACP recently wrote this article which may interest you.

Getting the Most Out of the Adobe User Forums (CreativePro.com)

IMO, telephone support is the worst way to get help with software questions.  The wait times are often very long & you may wait days for a call back from tech support.  If you're using an older product that's no longer supported, Adobe can't help you.    They only support current products.

These user-to-user forums are the best resource available -- bar none.  And if you post your question to the correct product forum, you're likely to receive a solution right away.

BTW, I speak English very well; only occasionally wear mascara.  No beard .

Nancy O.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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