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After installing Helvetica Neue font onto my PC (Win7) it now appears almost everywhere online in the interface of websites?

New Here ,
Feb 22, 2015 Feb 22, 2015

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I installed Helvetica Neue recently onto my PC and ever since that font is being used on most websites I visit, and even in the google website's troubleshooting settings. Ive also noticed the font used for the number of likes on a likebox on my website has changed and is all being displayed in Helvetica. It is very annoying and I have no idea how to resolve this issue. Here are a few examples:

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Feb 22, 2015 Feb 22, 2015

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Unless a web page uses a “web font” that it supplies itself, web pages typically provide a list of fonts, in priority order, of fonts to be used to render text. Typically, this list of fonts represents “system fonts” of MacOS, Windows, iOS, and Android - fonts that can be counted on being installed. Helvetica Neue is a MacOS system font that is not typically found on Windows systems. And even if a user licenses recent versions of Helvetica Neue OpenType fonts and installs same on Windows systems, they are in the “Helvetica Neue Std” family which would not match “Helvetica Neue” which is native to MacOS. Thus, I suspect that the Helvetica Neue you have installed on Windows is an older font offering.

There are three issues here:

The first is that web pages provide a priority list for font usage. I suspect that the web pages you are seeing Helvetica Neue actually used on your system are requesting fonts in the order of Helvetica Neue and then Arial. The typical MacOS system would display the content with Helvetica Neue and the typical Windows system would display the content with Arial. Since you have Helvetica Neue on your system, you are getting rendering similar to what a MacOS system would have.

The second issue is that there is no way to force a web page to reverse the order of priority of the fonts it lists.

And finally, the third issue is that there is no way to hide a font selectively by application.

The only way you can avoid Helvetica Neue being used on web pages preferring Helvetica Neue to let's say Arial or any other font on its list for particular text rendering is to uninstall Helvetica Neue.

That having been said, other than perhaps personal type design preferences, are there any other issues with regards to use of Helvetica Neue for display of these web pages?

        - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Feb 22, 2015 Feb 22, 2015

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‌Thanks Dov,

The main reason i cant accept this font being used on some webpages is that it appears very bold and it hurts my eyes when I try to read it.

I am a graphic designer so I think uninstalling the font maybe not the best solution for me however I am aware that there are different versions of Helvetica so I might try downloading a different version of the font.

I will let you know if uninstalling the font fixes the problem.

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