Can 't use Adobe typekit

[FranVandeVelde]

I want to use a font of Adobe typekit, but can't switch 'Typekit on' in the preferences of adobe creative cloud. How come? I'm using mac, my software is updated and I have the 'portfolio' pack form adobe creative cloud.

[Sheena Kaul]

Moving to Adobe Type‌

[liz, Adobe Type]

I'm sorry that you ran into trouble with this!  It sounds like the problem which is discussed in this thread:

Re: Typekit fonts not working with Creative Cloud app

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further:

help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz