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Downloading Previously Purchased Fonts

New Here ,
Dec 21, 2013 Dec 21, 2013

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Hi, I purchased a font (Adobe Mathematical Pi) back in 2005 and have lost the backp. The download link at the order history page is not working. I will greatly appreciate any help on redownloading.

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Adobe Employee ,
Dec 21, 2013 Dec 21, 2013

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< Moving the discussion to Adobe Type forums >

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Dec 21, 2013 Dec 21, 2013

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Unfortunately, these forums are not an official outlet of either Adobe Technical Support or Customer Support. For your issue, you will need to contact Adobe Customer Support directly. They may be able to assist  you.

          - Dov

PS:     This type of situtation is the best argument for regularly backing up all your digital assets and having good, secure, off-premises storage of same.

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Jan 14, 2015 Jan 14, 2015

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Navigating through Adobe's support site, I found the following FAQ: Adobe Store | Online order and payment FAQ. It directed me to another page that contained the steps that I needed to follow to download a previous font purchase: Find a download link on Adobe.com. Hope that helps (if you're still looking for help after over a year).

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