Extracting font purchased online PAIN. Please help!

New Here ,
Aug 20, 2013 Aug 20, 2013

Copy link to clipboard

Copied

Hello all,

Just spent far too much of my life with tech support getting nowhere. My task shouldn't be this hard!

I purchased a font online, downloaded it, received a zip file. Highlighted the file, clicked extract. Selected C drive/WINDOWS/fonts to extract to. Clicked extract. Received a screen showing all of my fonts in that file and it is not there.

Any guidance is greatly appreciated. I tried this same procedure using both Chrome and IE. No luck.

Many thanks. Sy.

Views

599

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 20, 2013 Aug 20, 2013

Copy link to clipboard

Copied

This forum is only to discuss how the forums operate, not products

If you go to the Forums Index http://forums.adobe.com/index.jspa

You will be able to select a forum for the Adobe product you use

You MAY get help with an Adobe purchase in a chat session

Chat http://www.adobe.com/support/download-install/supportinfo/

-or http://www.adobe.com/support/chat/ivrchat.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 20, 2013 Aug 20, 2013

Copy link to clipboard

Copied

LATEST

That's not the way how to install fonts on Windows.  You need to unzip your fonts, then right-click on them and select Install.  I don't see how Chrome or IE come into play here.

[topic moved to Typography forum]

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines