I am new to posting here and would really appreciate any help or advice anyone could give.
Recently our Design department upgraded to IMacs and to the Snow Leopard OS. We also bought an Adobe creative Suite including Photoshop, Illustrator and InDesign. We have specific fonts we have to use for our publications, Knockout is one in particular. Of the 8 new machines we received and loaded our fonts on to, 2 machines are having the Knockout font family not be available in the font choices in Photoshop CS4, CS5 and Illustrator CS4 and CS5. We received a Adobe suite and use InDesign CS4 and CS5 daily and have no problem using the same Knockout font family with this program.
On all of the machines we loaded the fonts to the following path. Users>User Name> Library> Fonts. So that the fonts would be the same for each user.
We also had to create and alias to place in the Adobe Indesign Fonts folder so that InDesign would use our necessary design fonts. This we read from the Adobe Help and it has.
The Knockout Font Family we use is a PostScript Type 1 outline. KnockHTF26JunFly for example.
We have tried to use the same technique of placing an alias in each programs application folder to no avail, and have tried to search online for any solutions possible. We use FontBook as our font manager which show no conflicts with the Knockout font family with any fonts elsewhere and we are quite stumped why the other fonts we use from the same path work fine and the other 6 IMacs have no issues with the programs not having Knockout available.
Thanks in advance for any help or tips.
It would have been easier to put things in the Library->Fonts folder, but it should work where you put it. Can you see the fonts using Font Book? Can you see the fonts using TextEdit?