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Me and a few other work colleges are getting this same problem while using the CC App, so far we have all been unsuccessful with any solution on adobes website; the problem seems to be only for the "files" & "fonts" tab. Its extremely frustrating!
any help would be much appreciated?!
I have tried; with no success;
- Reinstalled CC App
- Have deleted fonts plugin folder in coresyncplugins
- Deleted OObe.dm file
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Hi,
You may please Use the Adobe Creative Cloud Cleaner Tool to solve installation problems
After uninstalling the creative cloud please follow the steps mentioned bellow-
Remove the OOBE and AAMUpdater folders.
Mac OS:
And /Library/Application Support/Adobe*
To access the hidden User Library folder, see Access hidden user library files | Mac OS 10.7 and later.
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Windows:
And C:\Program Files (x86)\Common Files\Adobe
C:\ProgramData\Adobe
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Regards,
Akanchha
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Moving to Adobe Type forum
You can also ask Typekit questions here: Adobe Typekit Help center or the TypeKit support is available via email "support@typekit.com" and on twitter @Typekit.
If you are having trouble syncing fonts from Typekit, please try the troubleshooting steps found here:
sync troubleshooting guide. You can also see this thread where a similar issue has been resolved: