Font used in a document created with Report Designer turns out different in PDF format

[LW2022]

Hi,

I have created a report with Report Designer using Century Gothic font. The Report Designer tool sits within a vendor application, which then converts the report into PDF.

The fonts in the PDF turn out to be MS Sans Serif.

What could be the issue here?

thank you.

[Test Screen Name]

A bug in the report designer tool or vendor application. Contact support for the tool. 

It's surprising to see MS Sans Serif in a PDF, though. How do you check this?

[Lumigraphics]

Can you open the pdf in Acrobat Pro and check font embedding? You might post in the Acrobat forum as there are people there will extensive knowledge about troubleshooting pdf.

[Abambo]

Hi @LW2022,

Even that we are willing to help: you should contact either Microsoft or your vendor application support on this.

Look into the PDF creation process.

Using Acrobat, File→Properties, navigate to the Fonts tab and look if and what fonts are getting embedded.