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Hi,
This is really annoying. Fonts are not syncing to my desktop.
I may have to stop using typekit altogether as I don't want issues where I can't open old design jobs because I can't sync previously used fonts?!?!
I'm on a urgent job now and I will have to replace the font for a different one. Not good at all!!
qamar
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Hi Qamarr,
I'm sorry that you're having trouble with the fonts you have synced to your computer. Please try these troubleshooting steps to start:
http://help.typekit.com/customer/portal/articles/1649149
If that doesn't solve the problem, send the log files mentioned in that page to support@typekit.com and we will look into it further for you.
Thank you,
-- liz
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Hi
My mac OS is 10.9.5
I can't find any log file in that location?