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Hello I can't no longer synchronize Typekit ? And no "polices de caractères" (except std included). Like Facit, Proxima Nova, etc....

Explorer ,
Oct 21, 2015 Oct 21, 2015

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Hi !

I work on MacBook Pro with MacOs 10.11 El Capitan.

And I can't no longer synchronize Typekit ? And no "polices de caractères" (except std included). Like Facit, Proxima Nova, etc...

in Creative cloud menu.

That's a shame... to work.

Tank you for any support.

Best regards,

Pascal

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Adobe Employee ,
Oct 21, 2015 Oct 21, 2015

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Moving to Adobe Type

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Adobe Employee ,
Oct 21, 2015 Oct 21, 2015

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Hi ppg198,

Unfortunately, without more details, I can't tell what's causing the issue here. Please drop us a line at: support@typekit.com with details of the issue you're seeing and we'll take it from there.

Cheers,

Benjamin

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Explorer ,
Oct 22, 2015 Oct 22, 2015

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Hi Ben,

Tank you for your message.

Finally, I had to follow support provides in another log in Adobe Type Forum. I erased a Preference file (on my Mac Laptop).And it works now perfectly.

Best regards,

ppg198

Le 21 oct. 2015 à 23:36, Ben, Typekit Support <forums_noreply@adobe.com> a écrit :

Hello I can't no longer synchronize Typekit ? And no "polices de caractères" (except std included). Like Facit, Proxima Nova, etc....

created by Ben, Typekit Support <https://forums.adobe.com/people/Ben%2CTypekitSupport> in Adobe Type - View the full discussion <https://forums.adobe.com/message/8092290#8092290>

Hi ppg198,

Unfortunately, without more details, I can't tell what's causing the issue here. Please drop us a line at: support@typekit.com <mailto:support@typekit.com> with details of the issue you're seeing and we'll take it from there.

Cheers,

Benjamin

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