Hi, my typekit is impossible to TURN ON in Creative Cloud using desktop software. What should I do?

[jaakkov48275547]

[Rajashree Bhattacharya]

Please check: http://help.typekit.com/customer/portal/articles/1649149-troubleshooting-guide-syncing-fonts

Regards

Rajashree

[Atul_Saini]

Moving the discussion to Adobe Type

[liz, Adobe Type]

Sorry that you ran into trouble with this! I believe you are seeing this problem:

https://forums.adobe.com/message/8014974#8014974

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz