Hi, my typekit is impossible to TURN ON in Creative Cloud using desktop software. What should I do?

New Here ,
Nov 02, 2015 Nov 02, 2015

Copy link to clipboard

Copied

Screen_Shot_2015-11-02_at_11_28_29.jpg

Views

281

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2015 Nov 02, 2015

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2015 Nov 02, 2015

Copy link to clipboard

Copied

Moving the discussion to Adobe Type

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2015 Nov 02, 2015

Copy link to clipboard

Copied

LATEST

Sorry that you ran into trouble with this! I believe you are seeing this problem:

https://forums.adobe.com/message/8014974#8014974

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines