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How do I download and old purchased font?

New Here ,
Sep 15, 2014 Sep 15, 2014

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I purchased New Century Schoolbook Std circa 2011 and would like to install on my new MacBook Pro Retina (which replaced my Macbook Pro).

I have the order number.  I have the serial.  I register it on my account, and it gets recognized as Adobe Fonts, but I have no download link.

I even have the original emails.  The links are dead, of course.  Yay for doing everything online instead of having physical media--not.

Adobe online customer support kicked me to phone support.

Adobe phone support kicked me to here after 45 minutes of futility.

Anybody have suggestions how I can download this?

Thanks.

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Adobe Employee ,
Sep 16, 2014 Sep 16, 2014

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Moving this discussion to the Adobe Type forum.

Gemzub have you utilized the steps listed at Find a download link on Adobe.com to check under your account for the download?  Are you logging in with the Adobe ID tied to the order?

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