Problem with fonts from Typekit

[idaf96972107]

I can't sync fonts from typekit. The things is that I can't turn on (it's off now) sync from type kit at my creative cloud. How do I fix that?

[liz, Adobe Type]

Hi idaf96972107,

I'm sorry that you are having trouble syncing fonts from Typekit! Please try these troubleshooting steps to start:

http://help.typekit.com/customer/portal/articles/1649149

If that doesn't solve the problem, send some screenshots which show the problem and the Creative Cloud log files from your computer to support@typekit.com, and we will look into it further.  There are instructions on where to find the logs on OS X and Windows in the troubleshooting page.

Thank you,

-- liz

[Pattie-F]

moving to Adobe Type forum