Problem with fonts from Typekit

New Here ,
Oct 07, 2015 Oct 07, 2015

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I can't sync fonts from typekit. The things is that I can't turn on (it's off now) sync from type kit at my creative cloud. How do I fix that?

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Adobe Employee ,
Oct 07, 2015 Oct 07, 2015

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Hi idaf96972107,

I'm sorry that you are having trouble syncing fonts from Typekit! Please try these troubleshooting steps to start:

http://help.typekit.com/customer/portal/articles/1649149

If that doesn't solve the problem, send some screenshots which show the problem and the Creative Cloud log files from your computer to support@typekit.com, and we will look into it further.  There are instructions on where to find the logs on OS X and Windows in the troubleshooting page.

Thank you,

-- liz

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Adobe Employee ,
Oct 07, 2015 Oct 07, 2015

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moving to Adobe Type forum

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