TrueType Font problem exporting to PDF or printing

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Oct 31, 2014 Oct 31, 2014

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Hi peeps, wondered if anyone has had a similar problem. My Mac crashed big time so have reformatted the hard drive, reinstalled everything in the correct order (as usual) and all is now up and running.... only problem I have is that my InDesign now doesn't seem to export any TT fonts! It always used to work, but now even Gill Sans comes out as square boxes overlapping one another, if I use a different version of gill it exports fine, but this version doesn't have the whole suite - I understand I could substitute the font for another, but it is not possible for the work I do as lots of companies have their own corporate fonts - any ideas how to fix this annoying problem? running out of ideas and I would rather shoot myself in the eye than try and contact Adobe.... again. Any ideas greatly appreciated.

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Nov 06, 2014 Nov 06, 2014

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I don't know what “peeps” is supposed to mean, but I'll try decoding the rest of your query.

There is no known generic issue with InDesign in which TrueType fonts don't export. My assumption is that you mean that PDF files are not exported the TrueType fonts embedded within the PDF files.

What happens if you use any Type 1 or OpenType CFF fonts? Do the properly embed in exported PDF?

What MacOS version? What InDesign version?

Can other applications such as Microsoft Word generate PDF files with those same fonts embedded?

Where are the fonts actually installed (what directories within the file system) or is this for all fonts?

In the past, we have seen issues of corrupted font caches on the MacOS. You could look up and execute the process for clearing the system font cache and then restart the Adobe applications. You should also check the “permissions” on the font files and the directories themselves to assure that you have full access to same.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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