I can't stay logged into Typekit on my Adobe ID for more than a couple of seconds before getting logged out. I am using FireFox Quantum as my browser on a Windows 7 PC, with a Photography Subscription and want to expand Photoshop's font library.
Typekit keeps auto signing me out but couldn't reply as it is locked, but an Adobe staff in the thread suggested adding certain cookies as exceptions. I did just that and it has not solved my problem.
The date the thread was created (23-Sep-2015) shows this issue has been known for 2 years, the original thread is still marked "not answered" which doesn't bode well.
If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:
Please give that a try, and let me know if you still cannot stay signed in to your account.
I already have Cookies enabled AND I added those Adobe Cookies as the thread, linked in my OP, that is locked stated the same. This has not fixed the problem and Typekit keeps logging me out a second or two after logging in.
I'm not aware of anything else that causes the auto-signout issue. If changing the cookie settings as outlined in that article didn't solve the issue, would you shoot us an email at: firstname.lastname@example.org and include browser/version, OS/version? We'll look into it further.
I had a similar issue and resolved it by disabling the Ghostery extension.
Thank you!! I have been trying to fix this problem for so long and that actually worked!
having the same issue with the latest version of Safari (11.1.2). Cookies enabled. Downloaded Chrome and seems to be working..... Strange....
Same problem here.
Same problem. Safari. Adobe, this problem exists. For real.