TypeKit fonts don't show in Photoshop

New Here ,
Nov 14, 2014 Nov 14, 2014

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It's not just on Apple, having same issue on PC. Font Typekit is a JOKE. It's been nothing but trouble. It blocks fonts I already owned and had loaded, and when I try to sync fonts from Typekit via Adobe Cloud, it won't. I purely HATE this new Creative Cloud...should be called Creative Fog. If someone from Adobe wants to contact me to help, use the webform at Contact - Lucid Marketing Consultant Nashville | Lucid Marketing ... I have no intention of hanging on the phone for hours like the fellow who started this stream. PS So I went back, reloaded Creative Cloud, went back to Typekit, it says the fonts are synced, but they do not show up in Photoshop: typekit bites - LucidGal's library ... how do I get out of Creative Cloud and just go back to the out-of-the-box Adobe programs that used to work?

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Adobe Employee ,
Nov 14, 2014 Nov 14, 2014

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Branching this to a separate discussion and moving the discussion to the Photoshop General Discussion forum.

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New Here ,
Nov 14, 2014 Nov 14, 2014

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It is not a PhotoShop problem; it is a Creative Cloud/Typekit problem. I just heard from the Typekit folks.

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New Here ,
Nov 15, 2014 Nov 15, 2014

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This is still not resolved.

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Adobe Employee ,
Nov 17, 2014 Nov 17, 2014

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Devorah18 then I would recommend contacting our TypeKit support directly at support@typekit.com.

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New Here ,
Nov 17, 2014 Nov 17, 2014

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What's this forum for? Adobe issues, or not? I did contact them, and they have not resolved it.

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New Here ,
Nov 18, 2014 Nov 18, 2014

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And still not... This is so typical...a software company (Adobe) creates a situation ~ like making Typekit mandatory ~ then says it's not their (Adobe's) problem. Using Adobe products in the cloud kills off the fonts I have used forever not-in-the-cloud, fonts I paid for, but that's also not Adobe's problem. Just dandy.

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Adobe Employee ,
Nov 18, 2014 Nov 18, 2014

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Devorah18 can you please clarify.  Are you only experiencing difficulty utilizing your font in Photoshop?  Or are you facing font difficulties in multiple applications?

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New Here ,
Nov 18, 2014 Nov 18, 2014

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PhotoShop, InDesign, and Illustrator.

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Adobe Employee ,
Nov 18, 2014 Nov 18, 2014

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Devorah18 if you open up TextEdit from the Applications folder is the font available and usable there?

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New Here ,
Nov 18, 2014 Nov 18, 2014

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What "Text Edit" in what "Applications" folder?

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Adobe Employee ,
Nov 18, 2014 Nov 18, 2014

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Devorah18 which operating system are you using?  If you are using Windows can you see the fonts in WordPad or NotePad?

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New Here ,
Nov 18, 2014 Nov 18, 2014

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I went to Typekit and synced a font that was one I am sure I didn't have before, and it shows up in WordPad (which I never use). It is also showing up in Adobe programs (not what was happening before) but some of the fonts I owned previously and are installed on my Windows 7 PC still won't show up, no matter what I do.

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New Here ,
Nov 18, 2014 Nov 18, 2014

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Another fun Adobe Cloud issue. The app wants me to update PhotoShop, so I do, and it's been stuck on 56% now for about an hour. Can't use my program. (Super-fast internet connection, so let's not go there.) God I hate the Cloud.

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Adobe Employee ,
Nov 18, 2014 Nov 18, 2014

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Moving this discussion to the Adobe Type forum.

Devorah18 what specific fonts are you facing difficulty installing?

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New Here ,
Nov 18, 2014 Nov 18, 2014

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Of the ones I own and have alays been able to use, Weiss, Mission come to mind. I don't have time to go back and look at every single font I've tried to use. I've tried and given up, which I think is really the objective for Adobe. Evidenced by asking a dozen questions about unrelated stuff and moving my problem around to different discussion threads. You win. I quit.

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Adobe Employee ,
Nov 18, 2014 Nov 18, 2014

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Thanks for your help, Jeff.

Kim, I just replied to your email. Let's see if we can get is resolved through Typekit Support and I'll post an update here for the forum history.

Cheers,

Benjamin

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