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Typekit Login Not Syncing to Creative Cloud

New Here ,
Feb 19, 2016 Feb 19, 2016

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I was wondering if anyone can give me some advice on dealing with this issue.

I do have a CC account and even when I am logged in, Typekit does not sync. When I click "sign in" I see my account name but it always glitches twice or so, then fails to keep me logged in. However, when I click on "adobe" right next to the signin button, I see my name.
Not sure what could be wrong?

I've tried turning the syncing button on and off to see if that will help--to no avail. I've checked everything listed on this page: Adobe Typekit Help: Troubleshooting Guide: syncing fonts

Any suggestions?

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Adobe Employee ,
Feb 19, 2016 Feb 19, 2016

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I'm sorry that you ran into trouble with this! It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.

If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:

http://help.typekit.com/customer/portal/articles/760702

If the issue persists, please drop us a line at: support@typekit.com

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