Re: Is my Acrobat X 32-bit completely redundant?

jane-e · ‎Mar 05, 2025

@simonokeeffe Acrobat X (10.0) was released in 2010 and reached end of support in 2015. It is a 32 bit application. I've moved your post from Using the Community to the Acrobat forum for you in case someone knows of a workaround. Jane

jane-e · ‎Mar 05, 2025

@manuel_1065 Check your subscription status here: https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html Since your paid subscription is reverting to trial, follow these four steps (details here): https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html Make sure your subscription is active Sign out and then sign in Update your Creative Cloud apps Remove entries in the hosts file Jane

jane-e · ‎Mar 05, 2025

@Lara_T Which Adobe application are you using? We will be happy to move your post for you. Jane

jane-e · ‎Mar 05, 2025

Since I bought an official version By @ivan_6601 If you had an unofficial version (aka pirated version) earlier, it may have left malware on your computer. Are you filling out the crash reports and including your Adobe ID? Adobe staff reads these. I've moved your post from Using the Community to the Illustrator forum. Jane

jane-e · ‎Mar 05, 2025

The price for monthly subs about to change from $14.29 to $23.99 so its goodbye lightroom. By @AnthB1969 The annual subcription billed monthly is USD 11.99. The annual subscription paid upfront is USD 119.88, which comes out to USD $9.99 per month. Jane

jane-e · ‎Mar 04, 2025

Prompt: Cavernous cave with stalactites and stalagmites. Underground river with blind fish. Thousands of bats.

jane-e · ‎Mar 04, 2025

You're welcome @eyedreammellow dees , I'm glad this worked for you 😊 Jane

jane-e · ‎Mar 04, 2025

multiple tools acting wonky, e.g., WHAT SETTING DID I CHANGE BY MISTAKE? By @eyedreammellow dees Each tool has options that are sticky, meaning they work across time and across documents until they are changed again. Enable your options bar (Window menu) if it is not already enabled. Right click the icon of the tool in the options bar (not in the toolbar). Here you have a choice to reset the one tool or all tools. Since several of your tools are acting "wonky", reset all tools so they go back to their factory defaults. Does this fix it for you? Jane

jane-e · ‎Mar 04, 2025

@Karsten.G I've moved your post from Creative Cloud Services to the Adobe Fonts forum. Jane

jane-e · ‎Mar 04, 2025

@Clever_sharpness5F93 Please try the four steps here and let us know how it goes: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html "Try the following solutions in the specified order until the issue is fixed. If you are a teams or enterprise user, see resolve trial and license expired errors for teams & enterprise users. Make sure your subscription is active Sign out and then sign in Update your Creative Cloud apps Remove entries in the hosts file" Also check this site to find your plan: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html I've moved your post to Account, Payment, and Plan. Jane

jane-e · ‎Mar 03, 2025

@Mark S. Johnson I've moved your post to the Photoshop beta forum Jane

jane-e · ‎Mar 03, 2025

Hi @Peter James Zielinski I've watched your video a half that dozen times — it moves very fast! What I see is you clicking on various presets but I don't see you using one of the brushes or showing us the settings for any brush. To clarify what I think you are saying: You have defined each of these brushes yourself. When you click on a specific brush (such as the second on in your screenshot), it should be assigned to the clone tool, should be 70 px soft, plus some other settings we can't see, but it fails to do that. Is that your issue or is it something else? You have a very cool, albeit stressful, job! Jane

jane-e · ‎Mar 03, 2025

@Peter James Zielinski Note the small icons, and the upper right of each brush. It appears that the first four brushes in your screenshot are assigned to the Clone tool and the remainder are assigned to the Brush tool. You have two choices: Hold down Ctrl+Alt (Cmd+Opt on Mac) to load a brush without its tool preset. Duplicate the brush and either assign a different tool or leave that box blank so it works with any tool. Jane

jane-e · ‎Mar 03, 2025

Yes, I am talking about a folder, so then how can I create a book file from cc docs?? By @hendy_5450 Thank you for clarifying that you meant the Creative Cloud folder. I'm reposting the link from my earlier message (repeated by kglad in a later post) that has details: https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html "Creative Cloud Synced files are being discontinued. Starting February 1, 2024 (now extended through February 3, 2025), Adobe will begin to discontinue Creative Cloud Synced files for all free and paid personal users." What do you mean when you say "book file"? Adobe InDesign has a Book feature, but I don't think the other apps do. Jane

jane-e · ‎Mar 02, 2025

@James Diedrich After you choose CMD+T for free transform, look in the options bar for a link icon between the width and height controls. When the link is enabled, the image is changed proportionally. When the link is disabled, the image is distorted when scaled. To do the opposite, hold down the shift key. Jane

jane-e · ‎Mar 02, 2025

@George Langley Adobe offers you two choices: continue to use your older hardware and older operating system and older version of Photoshop. In the Creative Cloud app, turn off automatic updates for applications and don't update to the more current versions of Photoshop. When you eventually upgrade your computer and OS, your subscription includes the current version of Photoshop. another option is to subscribe to Photoshop Elements, which is usually $99 for a three year subscription and is more affordable There are also free alternatives, but we are asked not to mention those on the Adobe Forums. You'll find them on the web search. Jane

jane-e · ‎Mar 02, 2025

@Mahmoud2004OP First, Illustrator and Photoshop have only been sold by subscription since 2013. To unsubscribe, follow the steps at this Help site: https://helpx.adobe.com/manage-account/using/cancel-subscription.html Cancellation fee and refunds A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel. Find your account information here: https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html Please let us know if you were successful! Moved from Photoshop to Account, Payment, & Plan. Jane

jane-e · ‎Mar 02, 2025

@de-ployy I've moved your post from InDesign to the Adobe Stock forum. Jane

jane-e · ‎Mar 02, 2025

Last wednesday I noticed my Adobe Acrobat Reader Free Version was not opening PDFs. By sebastian_0370 The application does not open. By @sebastian_0370 It looks like something changed at your end? Last week Reader wouldn't open PDFs and this week it won't launch at all. I found this Help page for Acrobat, and most of it should work for the free Reader. Skip option #2 because Reader does not include the Distiller. Let us know if any of these steps work. https://helpx.adobe.com/acrobat/kb/unable-to-launch-acrobat-on-windows.html Also, be sure you are using this link to install Reader: https://get.adobe.com/reader/ Jane

jane-e · ‎Mar 02, 2025

In the beta version 26.5 this no longer works at all. By @Uwe367 Since this is now working for you in the released version and not in the beta version, I've moved your post from Photoshop to the Photoshop Beta forum. Jane

jane-e · ‎Mar 02, 2025

@martinh14582585 Which Adobe application are you using? Jane

jane-e · ‎Mar 02, 2025

@james1017 I see that you have made two previous replies in a thread in the Acrobat forum from 2017 about Acrobat X, and have moved your post from Using the Community to a new thread in the Acrobat forum. What (exact) version of Acrobat are you using? What is your OS? Is the scrambled text on a PDF that you created or that you downloaded or that a colleague created? What is the source document? Word? Excel? InDesign? Something else? Are Type 1 fonts being used? (Properties > Fonts tab) Can you tell us the "better solutions and options" you have found, and is it working now? Screenshots will help us to help you. Jane

jane-e · ‎Mar 01, 2025

@defaultkn5xeviva6dw wrote on 12 November 2024 Command-Z (Undo) not working in latest release This is an old post. Is the shortcut working for you now? If not, tell us the exact version of Photoshop Beta (not "latest") Jane

jane-e · ‎Mar 01, 2025

Even though I'm using my university's Adobe account, I still encounter this issue. By @Adozenmoons Be sure you are logged in with your school account. Try logging out and then logging back in. If that doesn't work, you need to talk to IT at your university to solve this issue. Jane

jane-e · ‎Mar 01, 2025

@pault104 Try the support for PHLearn: https://phlearn.com/support/ Let us know what they say. Jane

jane-e · ‎Mar 01, 2025

@pault104 Start by resetting your Workspace to Essentials (Window menu). If that doesn't work, we'll try another step. Jane

jane-e · ‎Feb 28, 2025

Last wednesday I noticed my Adobe Acrobat Reader Free Version was not opening PDFs. By @sebastian_0370 Can you open a PDF by launching the free Adobe Acrobat Reader, then choosing File > Open? I've moved your post from Acrobat to the Acrobat Reader forum. Jane

jane-e · ‎Feb 28, 2025

@julie_5318 Printers are not connected to specific applications. They are installed on your computer and are then available in all apps. This is not an Acrobat question. Contact the printer manufacturer for questions about setup. Jane

jane-e · ‎Feb 28, 2025

@tr?n_4441 Did you cancel your plan? https://helpx.adobe.com/manage-account/using/cancel-subscription.html See this page for billing FAQs https://helpx.adobe.com/manage-account/kb/billing-faq.html Jane

jane-e · ‎Feb 28, 2025

AI doesn't work By @sarah3428686767au "Doesn't work" is vague and can mean many things. Please clarify your issues so we can better assist. Jane

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