jane-e
Community Expert
jane-e
Community Expert
Activity
Feb 28, 2025
03:43 PM
You're welcome @amanda_5134 , happy to help! 😊
Jane
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Feb 28, 2025
02:34 PM
It can be difficult to tell your renders from your photos, Dave, but in this case you gave us a small clue: if it had been a photo you would have told us the location. Since you didn't, it's a render.
Very nice work and I'm starting to think up a few ideas!
Jane
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Feb 28, 2025
02:12 PM
@amanda_5134
To fill a path made by the Pen tool, you need to use the Paths panel.
Instead, convert the path to a selection (Paths panel or Ctrl+Enter) and fill the selection with the paint bucket. Instead of the obsolete paint bucket, you might also fill your selections with keyboard shortcuts:
To Fill with the Foreground color press Alt Backspace
To Fill with the Background color press Ctrl Backspace
Jane
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Feb 28, 2025
12:47 PM
1 Upvote
PLEASE tell me how to fix this
By @MDBranded
You've posted a bunch of random issues without much detail. You might want to start a separate post so we can better assist.
1. Which specific typefaces have disappeared from your Font list? Did they come from Adobe fonts or from someplace else? Can you reload them from Adobe fonts? Are they Type1, True Type, OpenType, or ...?
2. Which Styles have disappeared? Are they Character styles, Paragraph styles, or Graphic styles (which are actually a collection of Effects)? Or, by "Styles", do you mean typestyles like bold, italic, and narrow?
3. You didn't say what "stuff" Illustrator isn't loading, but this is the Photoshop forum and you might ask on the Illustrator forum.
4. It's not clear what you mean about a notification you got one time about something being password-protected, but it was a "bunch of drives". How is this related to Photoshop, and is it still an issue?
5. What "bunch of things" did you make no longer read-only? When you say it "didn't work" what were you expecting to happen?
While I do understand your frustration, I don't understand any actual issues. Can you please choose one and clarify it so we can better assist? Screenshots will help.
Jane
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Feb 28, 2025
12:28 PM
@pritcharddesign
Thanks for letting us know that your issue is fixed now 😊
Jane
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Feb 28, 2025
06:09 AM
1 Upvote
@JR Boulay wrote: A lock that still allows you to post...
Staff and Experts can post on locked threads. Others cannot.
Jane
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Feb 28, 2025
04:14 AM
@Marcus338428771xur
Can you check in Edit menu > Keyboard Shortcuts to see if Control+Alt+R is still assigned to Select and Mask?
Jane
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Feb 28, 2025
04:02 AM
@AXN Studio
I've moved your post from Creative Cloud Desktop to the Photoshop forum.
Are you using the Properties panel, options bar, or Character panel to access the typefaces? Is it the same in all three?
What happens if you type part of the name into the box instead of scrolling?
Jane
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Feb 28, 2025
03:44 AM
@JP30352462iqz5
I've moved your post from Creative Cloud Desktop to the Acrobat forum.
Type 1 fonts, released 41 years ago in 1984, are no longer supported. Since you have the original document, can you change the typeface there? https://helpx.adobe.com/fonts/kb/postscript-type-1-fonts-end-of-support.html
Jane
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Feb 28, 2025
03:40 AM
@Da Buzz
I've moved your post from Creative Cloud Desktop to the Photoshop forum.
I'm not sure what PNG does not appear in Save a Copy for you, unless maybe the image is in CMYK instead of RGB? Is it all images or just this one?
You can also revert to the previous behavior in Preferences > File Handling > File Saving Options:
Enable Legacy Save As
Do not append Copy to filename
Jane
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Feb 28, 2025
03:28 AM
@Neil24390192l9dj
I've moved your post from Using the Community to the Enterprise & Teams forum since you have a Teams subscription.
What did your IT department say when you ask them about this?
Jane
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Feb 28, 2025
03:18 AM
An over 50% increase for a long time subscriber and a non-professional is beyond appalling..
If I need more, I will walk over to a friend and use theirs.
By @anthonybase
Using Photoshop on your friend's computer violates the licensing agreement .
https://helpx.adobe.com/manage-account/using/policy-account-sharing.html
"Can I share my Adobe account with family members or friends?
"No, individual plans are for one person only. You can't have more than one person share an individual plan. Read more about the Use of Services and Software and User Conduct in Adobe General Terms of Use and learn how to best use your individual Adobe licenses and memberships."
In addition (for an FYI), the fee increase is for the annual plan, paid monthly. The annual plan paid in a lump sum has not increased.
https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html
"WHAT IS THE PRICE CHANGE FOR THE CREATIVE CLOUD PHOTOGRAPHY PLAN (20GB)?
"Starting January 15, 2025, the price of the Adobe Creative Cloud Photography plan with 20GB storage will increase in all countries.
"Annual billed monthly: Increase of US$5, from US$9.99 to US$14.99 per month
"Annual prepaid: No increase, the price will remain US$119.88 per year"
Jane
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Feb 27, 2025
04:55 PM
2 Upvotes
@Kapture benoit
Fixed issues:
https://helpx.adobe.com/photoshop/kb/fixed-issues.html
New in 26.4.1:
https://helpx.adobe.com/photoshop/using/whats-new.html
Jane
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Feb 27, 2025
08:52 AM
You're welcome @aurelien_5855 . We've seen a few reports of Opera sending the macOS .dng file to Windows users.
Jane
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Feb 27, 2025
04:50 AM
1 Upvote
@ruj_ecom
Generative AI is new and is a work in progress. You can clean up the image with traditional methods or draw the image without Generative AI as you would have before.
Jane
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Feb 27, 2025
04:42 AM
Hello, following a change of operating system I am unable to download photoshop because it tells me that I do not have the necessary configuration, can you help me?
By @aurelien_5855
What was your OS before and what is it now?
What version of PS did you have before and what are you trying to install?
Which browser are you using? There is an issue with Opera where it tries to send a .dmg file for macOS instead of an .exe file for Windows. If you are using Opera, try a different browser.
Are you installing from the Creative Cloud app? https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html
Does your system meet or exceed the recommended requirements for Photoshop? https://helpx.adobe.com/photoshop/system-requirements.html
I've moved your post to the Photoshop forum.
Jane
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Feb 27, 2025
04:34 AM
@ChrisAll
I've moved your post from Creative Cloud desktop to the Lightroom Classic forum.
Jane
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Feb 27, 2025
04:32 AM
1 Upvote
@axelb1021337
I've moved your post from Creative Cloud desktop to the Photoshop forum.
Which exact version of Photoshop are you using and when did this issue begin?
I also edited your subject for clarity. It was "Photoshop Update".
Jane
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Feb 26, 2025
06:42 PM
1 Upvote
@waltm75873373
Be sure that your system meets or exceeds the recommended system requirements:
https://helpx.adobe.com/photoshop/system-requirements.html
Jane
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Feb 26, 2025
06:36 PM
@daniel_8852
I've moved your post from Photoshop to the After Effects forum.
Do you have a question about how to use After Effects?
Jane
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Feb 26, 2025
04:47 PM
Digital River doesn´t seem to exist anymore, how I can go on with my plan?
By @marisak_dg
Adobe is aware of the issues with Digital River. See this help page for details and how to continue your subscription:
https://helpx.adobe.com/x-productkb/policy-pricing/digital-river-deprecation-adobe.html
Jane
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Feb 26, 2025
12:52 PM
I never started a monthly subscription in the first place.
By @maria_inês_9372
The 7-day free trial rolls into a subscription if you don't cancel. After the free trial ends, you still have 14 days to cancel and get a full refund. See the dialogue box below with details.
Jane
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Feb 26, 2025
09:49 AM
I was wondering if there is a way I can see it outside the canvas while's I'm working on the main sketch.
By @anne_louise_8139
No, there is not.
Again: when you move something completely off the canvas you will not be able to see it on the canvas.
Jane
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Feb 26, 2025
06:30 AM
Tagging @S. S to take a look.
Did you do a clean install of you OS after removing the pirated copy? There may be malware interfering with your system.
Jane
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Feb 26, 2025
04:51 AM
Adobe does not own PDF — they gave it to an ISO years ago. These days PDFs can be made by Adobe, Microsoft, macOS, and more.
To create an Adobe PDF (as opposed to a Microsoft PDF), use the Acrobat tab on the Ribbon and the Create PDF button. You might also want to look in Prefences first, especially to confirm that you are not automatically locking every PDF you create.
Jane
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Feb 26, 2025
03:11 AM
@anne_louise_8139
When you move something completely off the canvas you will not be able to see it on the canvas. You can still see it in the Layers panel, where you can select it an move it back,
Photoshop for desktop works the same way and has for many years. In the very early days, if you moved an object off of the canvas, Photoshop would end up deleting the hidden part, but that's long in the past and does not happen anymore.
What are you trying to accomplish?
Jane
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Feb 26, 2025
01:10 AM
@City Life Creative
I've moved your post from Using the Community to the Premier Pro forum.
Jand
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Feb 25, 2025
04:49 PM
1 Upvote
@SK321 wrote:
"Don't believe me? Give it a try. Open an image, select the Remove Tool and make one swipe with the Generative AI mode selected, then hit Ctrl+Z (Cmd+Z on Mac) to undo what you just did, and go to export a JPG. Under Content Credentials it'll now say, "A Content Credential will be automatically applied for transparency about the use of generative AI." Same will happen if you use Generative Fill and Undo it."
This is what I was referring to. As you say, if you use Gen AI and undo or removed the layer, afaik the image is still tagged. If that's changed than it's a step forward.
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Feb 25, 2025
03:00 PM
Don't believe me?
By @SK321
I believe you. I am the one who pointed it out to the Content Credentials Rep at Adobe MAX in 2023. He saw the issue and said he would take it to his higher-ups. Nothing (so far) has been changed.
Jane
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Feb 25, 2025
02:03 PM
@GPerfler
I'm not sure, but it sounds like you created the PDF from Office and can't open them in Acrobat? Was Acrobat used in creating the files? Please clarify if I've misunderstood.
I've moved your post from Using the Community to the Acrobat forum.
Jane
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