Changing the file names didn't make a difference. ... View more

Greg, I tried your last suggestion which was one I had not though of, thanks.  I first opened up the Organizer after my system had been powered off for the night and freshly booted.  I then clicked on the folder where the "missing files" are located and expanded the stacks to see the 6 files whose thumbnails are visible. The 2 "missing" files did not have their thumbnails displayed. Next I right clicked the folder name in the My Folders list.  From the available options I selected "Import Media."  The screen shot after the Import is attached.  What the Organizer reported is hard to explain.  It said that 4 media files were skipped (out of the 8 media files in the folder) because they were already in the Catalog.  The 4 that it reported skipping were the .NEF and .psd files.  It did not report skipping the .jpg files even though two of them are already in the Catalog and being displayed.  The two .jpg files files already in the catalog are the top files in the stack and appear as the left most thumbnail in the attached screen shot.  The other 2 .jpg files are the ones that won't display. After clicking the "OK" button only the 6 files are displayed, the same ones that were shown before the attempted import. There are a couple of other things that I though of late yesterday that I will try.  I'm going to go back to the original e-mails that I received and repeat the storing operation for the 2 attached files.  Maybe there was something that corrupted the files when I initially stored them from Outlook, although the fact that I can get the Organizer to display their thumbnails in one situation (File > Get...) and not in another seems to make this a rather long shot.  I'm also going to do a test where I move a copy of all the files to a temporary storage location, delete the folder and its contents that is causing the problem from the Organizer and then go through the process to recreate the folder in its normal location.  If that doesn't work I'll try recrerating it in another location in the file system.  Allthough the file names for the 2 problematic files are unique, I probably should try changing their file names and see if that makes a difference.  I'll post the results of these trials later this morning. ... View more

My mistake.  Sorry about that.   ... View more

The issue that I reported above keeps getting stranger and stranger.  I went back and opened the original jpg file directly into Photoshop and was able to add a Black & White layer to it.  I then opened the original jpg file in Camera Raw then opened it in Photoshop and was able to add a B&W layer.  My final test was to open the original jpg file in Camera Raw then update the Current Process to Version 6, then open it in Photoshop.  Once again I was able to add a B&W layer.  Yet I still have a reviously created psd version of this file to which I cannot add a B&W layer.  Something went haywire somewhere but I have no idea where it might have been.  About all I can guess is that there's something unexpected in older psd file that is telling Photoshop there are certain layers that it can't add.   ... View more

I appreciate your perspective. I'm currently using 5 TB external drives for my image file storage. They did take close to 24 hours to copy on the old computer. Hope it will be faster on the new computer. Bill ... View more

Just out of curiosity what are you using for your external disk storage so that you aren't particularly concerned about file size?        Bill ... View more

The situation really came as a surprise and I was concerned that either something was going wrong or that I had a different set of options selected than I had for the previous version.  I've gone through several iterations of buying larger disk drives so that is certainly an option that I can take at some point if I need to.  Thanks for your input.  It's nice to have resolution in under 10 hours.   ... View more

Thank you very much for the explanation. ... View more

One thing I've discovered that it seems by default that Photoshop 25.0 defaults to 16 bit color.  I'm suspecting that in Phoshop 24.X color depth might have been set to 8 bits.  As a simple test to see the difference I opened a .NEF file that was 50.97 MB (shot with 14 bit depth) then without making any changes in Photoshop 25 I saved it with 16 bit color which produced a .psd file of 246.16 MB while saving it with 8 bit color produced a file of 123.03 MB or essentially half the size.  Unfortunately I don't have easy access to my old computer and Photoshop v24.X to check out what the settings were on the older system.   However, I might just have to go to the effort to prove or disprove this as an explanation.  Just for my own edification, from a practical perspective is there a real advantage of 16 bit color over 8 bit color?       Bill ... View more

I'm happy with my Creative Cloud subscription.  Have not really had any issues with it until this last week when I brought it a new computer and had to transition to Windows 11 and reinstall all my applications.  Finding the cause of the 176 error message in a situation where the installation is not being attempted on a network server seems like something that would be moderately easy to figure out with a code inspection. Determine all the places where the error message could be generated and work backwards until you find some faulty code.  If it looks like the only way for this to happen is to get a "bogus" return code from some Windows routine that was called, then try to get Microsoft to look into it.  That might take some luck, but would be worth a try -- in my opinion. ... View more

The uninstall of creative cloud and PSE, then reinstallion of CC, Photoshop, Bridge, and PSE did work, sort of.  The first PSE installation wouldn't give me access to the organizer, but I might have screwed that up by trying to make a direct link to what I thought was the .exe for the Organizer.  I uninstalled PSE again, this time was able to install it on my E: drive and it worked.  Have been able to import of my catalogs from the other computer and can access my image files that are on an external disk drive.  Have my fingers crossed that I'm actually about finished with transitioning to this new system. ... View more

To my surprise this actually worked.  I didn't fin the YouTube video helpful - couldn't understand what he was saying nor what he was trying to do - maybe something about Windows drive volume set up. Thanks a ton for the delete and reinstall suggestion. ... View more

Thanks to those who made suggestions.  I should have mentioned that I'm trying to (re)install Photoshop Elements 2022 which is the one installed on the computer I plan to replace. I have the product key for that product. I wish there was an explanation of why uninstalling Creative Cloud, deleting a few things, and then then reinstalling Creative Cloud would somehow make the installer think that my computer is no longer a network server (assuming that Error 176 is really about a network issue.).  My new computer is a Dell Precision 3660.  I have the Windows 11 network controls set so Network Discovery is 'OFF' and File and Printer sharing is 'OFF'. From the Creative Cloud suite so far I've only installed Bridge and Photoshop.  I opted to put them on a second drive (E:) so as not to take up space on my Windows OS drive (C:).   In the interim before I get any other suggestions I will likely try the one suggestion and remove Creative Cloud, delete some stuff and reinstall it. Solving this issues is the last thing I MUST do before I can cut the cord on the old machine. I use the Organizer in PSE as my photo library manager and that makes it critical to all the photo stuff I do.  Bridge, Adobe Camera Raw, and Photoshop are the rest of my tool kit. ... View more

I have a new installation of Windows 11 Pro 64-bit with all updates installed. Windows version 22H2 (OS Build 22621.2134). I'm attempting to download Photoshop Elements from the Adobe site, so I presume it's up to date. ... View more

Jane, Thank you so much for giving me a solution.  I elected the second option to enable legacy Save As capabilities.  What's still a mystery to me is why this one file could not be saved as a .jpg while other more recently created .psd files could be saved as .jpg files. ... View more

My C: drive has 33.6 Gb of 118 Gb remaining free.  The D: drive has 556 Gb of 920 Gb remaining free. I have about 6 Gb tied up on my C: drive between Photoshop and Bridge.  I do see that the Bridge Cache is currently located on the C: drive so I will change that.  Photoshop's scrach disk is set to the D: drive. While I am not experiencing operational degredation with my current C: drive free space, I'm puzzled by why Photoshop 2023 did not install on my D: drive the way it was specified in the Creative Cloud Desktop Preferences.  As I mentioned in a previous response, I use Photoshop Elements Organizer for cataloging my photo collection, around 90,000 images.  There's a long story about why I do things this way, but it has worked well for me for over 2 decades .  Then a year or two ago, PSE Organizer started leaving copies of files in the [user]>AppData>Local>Temp directory which eventually took free space down under 20 Gb and Windows had a fit.  That's when I started investigating where my disk space had gone.  So now I periodically have to go clean out the Temp directory of all the files that PSE and other apps leave behind.  I've reported the PSE issue 2 or 3 times over several releases and finally someone told by in very unpolite terms to get lost -- because they couldn't reproduce the problem.  It seems that with every update to Photoshop I lose a little more of the free space on my C: drive.  And yes, I'm at the point where buying a new PC that can run Windows 11 might be a good thing to do, but my current system is still humming along.  Replacing a system is a real pain.  For some reason the Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz processor that's in my machine isn't supported by Windows 11.   Thank you for the pointers.     Bill ... View more

Thank you for responding.  Actually I had some incorrect information in my initial post.  The only thing left on my D: drive are some fragments of stuff, some dlls, from Photoshop 2020 and no exe files.  I’ve run CCleaner Pro on the Registry and don’t see anything that jumps out as something related to my main issue with Photoshop 2023.  There were a lot of things flagged for Photoshop Elements Editor, but I don’t use that.  I do use the Photoshop Elements Organizer which has been doing just fine – the Organizer and Editor come as a package.  For Photoshop 2023 I don’t have any custom things that I’d lose if I uninstalled it and thoroughly cleaned out left over files.  That will be my backup plan unless someone comes up with a step-by-step procedure to more easily address my need.          Bill. ... View more