Do you try to reset the preferences?   ... View more

...I have tried with a 4050 GPU both on and off no luck. ... By @stuartjonathangray   Denoise doesn't work during the GPU support is deactivated.   It seems there a problem with your graphic device driver. Check if the latest Studio version of NVidia's driver is installed. It's recommended to use the Studio version of the graphic driver and not the "Game Ready" version.   ... View more

... My normal destination folder is the “Picture” folder located on an external drive.  It appears to indicate the folder is called “”. ... By @adobezamm   Is the external drive (and with the same drive letter as the last time) connected when you click on the import button?   When you quit the popup with ok can you choose another folder? If yes, try to select a folder on the internal hard drive as the destination folder. What happened if you open the import dialog again after you chosen the destination folder on the internal drive?   You can also try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com) It's recommended to backup your preferences before you reset the preferences to the default settings:  https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html       ... View more

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.   For a better help we also nedd more inforamtions about your system including the following: Adobe products and version number Operating system and version number Computer hardware, such as CPU; GPU; the amount of RAM; etc Please post the exact version numbers and not only phrases like "recent" or "latest".   Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com) In the linked document is also described how to reset the preferences in case LR doesn't start correctly (see section: Method 2). It's recommended to backup your preferences before you reset the preferences to the default settings:  https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html       BTW: You’ve reactivated an approx. two years old thread. And you wrote only "I am having a similar issue". It may seem like it's the same or a similiar problem, but it may not be. Also, you're not giving us any information about your system and what you've tried so far. I've branched your post into a new thread.   ... View more

Try to reset the preferences of Photoshop using the steps described here: https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences It's recommended to backup your settings before resetting the preferences. See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences   ... View more

Do you've done a CLEAN reinstallation as describe before?   ... View more

One point you may check before you try a reinstallation. Perhaps your previews or your catalog has a fault. To delete the preview cache goto the folder that contains your Lightroom catalog in Finder. The default location is in the Pictures/Lightroom folder under your user folder. Search the [Catalog-name] Previews.lrdata file and drag it to the trash. Then restart Lightroom.   Try to hold the Ctrl-Key while starting LrC. This should opens a catalog selection dialog.   First select the appropriate recent catalog and let it check it – note the checkmark "Test integrity of this catalog" to check its integrity. If that doesn't help, try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.   ... View more

Please post the solution for your problem. This would be helpful for other user which the same issue. Thank you.   ... View more

... but I have problem with the latest update of W11, system message says, not enough partition space, which is BS, already enlarged the space and still does not work. I think it has to do something with that... By @Katalin5ED1 It shouldn't, but I'm not sure. How much free disk space do you have? Please show us a screenshot from the overview screen of the Disk Management tool in Windows.   Check the Windows event viewer if the appropriate entries for Lightroom Classic which allows conclusions to be drawn about the problem How to use Event Viewer to check for errors on Windows 11   Before you'll invest a lot of time I would recommended a complete and clean reinstallation. Please follow the steps below: Backup all personal data, like templates, presets etc. Uninstall everything cc including preferences,    https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html Then uninstall the cc desktop app,    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html Clean your computer of cc files per   http://www.adobe.com/support/contact/cscleanertool.html Restart your computer (don't skip this) Reinstall the cc desktop app,    https://www.adobe.com/creativecloud/desktop-app.html Use the desktop app to install your cc programs/trials Restore your personal data.   If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here,  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)   If this also doesn't help the next step shold be a complete and clean reinstallation of the whole system which all recent updates and patches of the operating system and driver for chipset and devices.     ... View more

Do you've check the linked documents?   ... View more

I can't reproduce this on my machine. So I think it isn't a general bug. Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball.   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.   Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post. Please post ALL information from first line down to and including Plug-in Info. All other infos after the Plug-in lines can be cut out.    ... View more

Do you have tried the steps that I've mentioned?   ... View more

What do you try to do during the error occur?   Take a look here: Fix download, install, or update errors for your Adobe apps Gelöst: Creative Cloud App, installation error code 205 - Adobe Community - 6027782 How to resolve connection errors with Creative Suite applications     ... View more

Do you get an error message? If yes, please post the message word-by-word.   On a first step you should restore the LR preferences to the default settings. Goto to the following folders: macOS: /Users/[user name]/Library/Preferences/ Windows: Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\   Drag the following files to the Recycle Bin on Windows or to the Trash on macOS: macOS: com.adobe.LightroomClassicCC7.plist Windows: Lightroom Classic CC 7 Preferences.agprefs   Restart your computer and launch Lightroom Classic.    If this doesn't work try is to switch off the GPU support. Navigate to one of the following folder: macOS: /Users/[username]/Library/Preferences/com.adobe.LightroomClassicCC7.plist Windows: C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom Classic CC 7 Preferences.agprefs   Open the one of the following files in a text editor macOS: com.adobe.LightroomClassicCC7.plist Windows: Lightroom Classic CC 7 Preferences.agprefs   Change (od add) the line useAutoBahn = true to useAutoBahn = false. Save and close the appropriate file  Restart your computer and launch Lightroom Classic.   Please note:  (Windows) Some of the folders you're looking for could be hidden. To view them, choose Start > Control Panel > Appearance and Personalization > Folder Options. In the Advanced area of the View tab, make sure that Show Hidden Files and Folders is selected, and then click OK. (macOS) The user Library file is hidden by default on Mac OS X 10.7 and later. For temporary access to the user Library file, press Option and choose Go > Library in the Finder.   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.     ... View more

You'll need to use the off-line activation procedure described by 'kglad' in below linked thread https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...   ... View more

I am backing up my lightroom catalog and it's been 15 hours so far. Is that normal for a catalog with 170,000+ images on lightroom?... By @kathryn_greenwood   This isn't normal. Which size does your catalog have?  Does your computer runs 24/7? But, a restart a computer is everytime a good idea. You should quit Lightroom before you'll doing restart. In this case your catalog don't be corrupted.   Try to create a new temporarly catalog and import several (approx 1000+) pictures. The check the backup if it's faster. If yes, you can try to import all your images from the existing catalog. Maybe your recent catalog has a problem.   In a next step please check if your hard drive is heavily defragmented. If you're on a Windows machine look here: Defragment / optimize your data drives in Windows - Microsoft Support With MacOS I don't have any experience about this point.   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.   Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post. Please post all informations from the first line down and including Plug-in Info. All lines after the latest plug-in info can be cut off.      ... View more

What has been changed on your system before the eror occurs?   Try to reset the preferences of Photoshop using the steps described here: https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences It's recommended to backup your settings before resetting the preferences. See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences   Reset also the Camera RAW preferences   If this doesn't help I would do a reinstall of Photoshop via the Creative Cloud Client. During the deinstallation you'll be asking if you'll keep the preferences for later use I would say no.  Then reinstall Photoshop and see if it's help.   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.       ... View more

... We save our photos to a server. Lightroom runs on a local computer and points to the server files. .... By @mattwatt   I would first try to narrow down the problem. Try to store several images in a folder on the insternal hard disk. Then import the images in Lightroom from this folder. Check if you see the same slowness. If LR acts much faster there's problem with your network/server.   ... View more

Do you also note the upper and lower case? What do you mean with "it does not work"?  Is the folder list empty after you enter the search term or what's showing in the list?   Do you have tried to reset the preferences: How to reset Lightroom Classic preferences (adobe.com) It's recommended to backup your preferences before you reset the preferences to the default settings:  https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html     ... View more

  "Folder cannot be found" is a different problem ... it means that folder where Lr 6 thinks the photos are stored doesn't exist ... have you looked into this? .... By @dj_paige   @dj_paige  I'm not sure if the missing folder with photos is responsible for the LR crash. Normally there's only the exclamation mark in the library view for missing photos.   ... View more

Please take a look here:  Troubleshoot Adobe Lightroom Classic problems, issues, or bugs Learn how to give full disk access to Photoshop on... - Adobe Community - 12889716     ... View more

Is your Lightroom installation activated as I mentioned in my former post? Without any detailed system info is very difficult to say more? Do you run Lightroom as an Administrator or an user with Admin rights? Check the Windows envent log if there are more details : What Is the Windows Event Viewer, and How Can I Use It?   If you been able to start Lightroom goto LrC Help > System Info menu item and open the system info dialog.. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.   ... View more

It seems that's the same issue as described here: P: Lightroom 14.1 & 14.1.1 stops showing metadata ... - Adobe Community - 15044853   ... View more

As you wrote you're using Lightroom and not Lightroom Classic. I moved your thread into the appropriate Lightroom forum.   ... View more

Take a look here: Re: Auto Write changes to XMP not working properly... - Adobe Community - 14692022   ... View more

Hello,Thank you for your reply.I am using LIghtroom 6 on Windows 10. ... As mentionned, I unistalled the app and installed it again but nothing works. ... By @Louis Lacasse   OK. Do you have deactivate you LR 6 installation before you've done the reinstallation? You'll need to use the off-line install and activation procedure described by 'kglad' in below linked thread https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...   If you've reach the activation limit of 2 activations there's no possibility to reset the activations. Adobe has stopped the support.   Do you get any error messages?   ... View more

You don't answer my questions in my former post! What version of Adobe applications are installed? Which hardware do you use? What has been changed on your system before the error occur? Without these informations it very dificult so say more.   For deactivating the GPU the approriate infos for deactivate although LR does not start was posted. -see my former post.   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.   The clean reinstallation works even if Lightroom no longer starts or freezes.   ... View more

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball   Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.   We need more informations about your system. What version of Windows do you use? What version of Adobe applications are installed? Which hardware do you use? What has been changed on your system before the error occur?   Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html   As in your case Lightroom doesn't start correctly, please see "Solution 2" in the document behind the link below.  -> Troubleshoot GPU issues | Lightroom Classic (adobe.com)   If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.   You wrote you have done a reinstallation of LR. Do you do a clean installation? If no, please done it again by following the steps below: Backup all personal data, like templates, presets, catalog(s) etc. Uninstall everything cc including preferences,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html Uninstall the cc desktop app,  https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html Clean your computer of CC files per http://www.adobe.com/support/contact/cscleanertool.html Restart your computer (don't skip this) Reinstall the CC desktop app,  https://www.adobe.com/creativecloud/desktop-app.html Use the desktop app to install your cc programs/trials Restore your personal data.   if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here,  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)     ... View more