You want the Adobe Digital Editions Forum ... View more

My experience with Windows 8.1. Windows update recommended it, so I allowed the install. My AVG stopped working immediately and when I tried to update it, Windows said it was "incompatible" (even though it was installed and working in 8.0). Acrobat X Pro stopped working, and Windows said it was "incompatible" (even though it was installed and working in 8.0). Dw, Fw, Ps, and Au (CS5.5)  ALL stopped working after 8.1 was in place, and Windows said they were "incompatible" (even though they were installed and working in 8.0). Windows 8.1, like nearly EVERYTHING Microsoft releases WAS NOT FULLY OR PROPERLY TESTED prior to release and it turns out that post release, it's pure doo-doo. My solution was to reformat and reload WIn 8 and turn off Windows updates altogether. I really didn't want this laptop with 8 on it, but nobody's selling anything with 7 on it for less than an arm and a leg anymore. If (IF) you can "roll back" to 8.0, by all means, DO SO! I was unable to and reformatting was my only choice. ... View more

Been there, done that. Imagine working seven hours on a logo on Photoshop... 121 layers, text, overlays, gradients, shading, drop shadows... I pressed Ctrl+S to save it... the app froze. I went and fixed a snack... nachos... I was gone twenty minutes and it was still locked up. Eventually the WHOLE PC froze and I had no choice but to yank the plug from the wall. I spent another seven hours redoing the logo because the file was "broken" when I rebooted, and it couldn't be recovered. ... View more

I'd have to agree with you on that. Being as I'm not an Adobe Employee (I'm just a free lance web designer who volunteers time and skills here) I'm subject to the same experiences you are. System crashes are as bad as they are unpredictable, and I don't think any software company can do much about a "worst case scenario". Back when I worked for Intuit, we had a Quickbooks customer who was trying to wrap up second quarter ledgers during a thunderstorm, and lightning struck the office, frying (literally) every computer in the building. He was so ticked off that Intuit didn't "automatically keep an online backup of all his files". It took hours to get him to realize that he didn't really want us to have access to all of his business dealings, and the responsibility for backing up his financial records was solely his. It's not as drastic for PDFs that don't contain sensitive personal or financial data, but even with safeguards in place, an unexpected crash can have unforeseen and unpredictable consequences. ... View more

Something went wrong with the auto save then... The end result is the same, unfortunately. If there is no recovery file, it will not allow you to select one to restore the document. I wish there was a better answer. ... View more

If automatic saving is disabled, restart it from the Preferences dialog box Right-click a document, and choose Page Display Preferences from the pop-up menu. In the left column, select Documents, and then select Automatically Save Document Changes To Temporary File Every XX Minutes. In the Minutes box, specify how often you want to save files. If it wasn't previously selected.... you will not see an option to recover a document that wasn't "auto saved"... because the recovery file doesn't exist. Enable auto save, and going forward, you won't have this issue. Unfortunately it's too late to do anything about the one you lost. ... View more

Recover from an unexpected shutdown (Reader application only, not browser) The Autosave feature prevents changes from being lost after an unexpected interruption. Open the files you were working on before the unexpected shutdown. When prompted, click Yes to open the files that were automatically saved. Save the files with the same names as the files you were originally working on.  If automatic saving is disabled, restart it from the Preferences dialog box Right-click a document, and choose Page Display Preferences from the pop-up menu. In the left column, select Documents, and then select Automatically Save Document Changes To Temporary File Every XX Minutes. In the Minutes box, specify how often you want to save files. ... View more

I found that if I open a PDF, close the tools panel and the close the PDF and Reader, it doesn't open when I launch Reader next time. ... View more

In Firefox, type "about:config" (minus the quotes) in the address bar. A window will open with a warning. Click "It's OK, I'll be careful" and open the configuration window. Type "js" (again, minus the quotes) in the search bar at the top. In the results you'll see "pdfjsviewer disabled" with a value of "true". Right click "true" and toggle it to "false". Close the configuration window. In Firefox options (Tools>Options for Windows - Firefox>Preferences for Mac), under the Applications tab: Locate Portable Document Format (PDF) or Adobe Acrobat Document(PDF) Click the drop down on the right and select Adobe Reader  as the app to preview in Firefox. This will disable Firefox's built in PDF viewer and enable Adobe reader's plugin for viewing PDFs. ... View more

You need to ask this in Digital editions. It's not a Reader issue. ... View more

You're beating your head against a wall here. This is a "user-to-user" forum. I have seen only two employees of Adobe here in the Reader forum, and to my knowledge, neither of them work in development. Those of us who volunteer (keyword there) in this forum cannot make a fix and cannot do more than what we have suggested, which is to submit a feature request. The rest is up to Adobe development and, based on their previous lack of interest in a compatibility fix for IE/Outlook X64, my recommendation would be "don't hold your breath". You also wrote: Could perhaps ask a partial refund due to some of the advertised/published features being made unavailable to users like me by Adobe, even though these customers' computer specs fit well within the advertised/published requirements. I did not pay full price for a piece of software that disrupts part of my OS features, while doing only part of what it's supposed to do Considering that Adobe Reader (that's the forum you're posting in here) is free... You're NOT going to get any refund. Most web design and development people KNOW that IE is the "problem child" of the browser world. While Firefox, Chrome, Opera and Safari have all moved into the 21st century with HTML 5 and CSS3 compliance, IE is still holding out hoping that everything on the web will "magically" revert back to 1998 standards so they won't have to implement the ability to handle things like PNG transparencies, element transitions and true gradients, that the others handle without code tweaking. Personally, I can't stand IE or Outlook. I only use IE when I have to test new web pages to make sure the compatibility fixes I was forced to write for it have actually taken and my design works. Outlook is absolutely IMPOSSIBLE to configure with the SMTP servers of several sites I maintain, regardless of what combination of protocols I use, and I've tried EVERYTHING POSSIBLE. Thunderbird configures with just a few clicks and I can transfer the settings between computers... Windows or Mac. Outlook has NEVER had that capability, beyond an address book export. Same goes for Firefox - I moved the contents of a single folder from my Windows 7 PC to my new MacMini and the first time I opened Firefox, all my plugins, bookmarks, saved logins, and history were there... and working! I realize that a lot of people are FORCED to use IE at work because of I/T department resctrictions on installing "non-Windows" software, but I can't, for the life of me, understand why someone on their home computer would ever choose willingly to use such a piece of garbage as their primary browser, 32 bit or 64. ... View more

XI is supported in XP SP3, 7 and 8, but NOT in Vista (only 10.1.7). XI can run on Vista, but it ISN'T supported, mostly because of how shortly Vista was out before being replaced by 7. Adobe HAS made the move to 64 bit with a lot of their paid software (Premiere Pro, Encore, Photoshop are three examples) but as I said, because the "freebies" are used by a lot of people with older, 32 bit systems, they haven't placed a high priority on "migrating" reader or FlashPlayer to 64 bit native or compatible. Windows and Mac both use "backward compatibility" in their OS's. Mac being strictly 64 bit, there are things like TWAIN plugins for scanners that need the 32 bit adaptability. Windows still offers 32 bit and 64 bit versions of their OS, but they have the WOW64 for it. I read an article just this morning about how the number of "library users" has increased in my town by 450% in the last 24 months. These are people who may have "used PC's" (or may not have one at all) at home and have to go to the library because they can't afford Internet connections. They won't be in the market for a 64 bit system anytime soon, and until the economy improves greatly in America, that aint likely to change, but this is a support forum and not a political one, so I'll just say that old computers aren't going away anytime soon, so I doubt old software is either. ... View more

Quetenouill wrote: This long standing issue has been there for what, years? without Adobe judging it worth fixing. Probably because Acrobat is not 64-bit aware. (Similarly, no fix to date for broken indexation iFilter under 64-bit Windows) Reader being freeware and used by many many many businesses around the world (many of whom are STILL using Windows XP or 2000 [32 bit])... and With Adobe moving to Creative Cloud based versions of everything... I can only assume that they will NOT give this (64 bit compatibility) a very high priority. Additionally, to the O.P. this being a user-to-user forum, not often frequented by development personnel, the feature request will "fall on deaf ears" here because we use 32 bit reader with 64 bit OS's just like you do. The place to submit a bug report/feature request is here, not in the forums. ... View more

You should NOT under any circumstances, be designing a website with APDivs. That said, those panels are gone in CC, because they were used for design techniques long abandoned by professional web designers. ... View more

That popup has a box to "remove this manager from Add/Ramove Programs"... Guess what? IF you check that it only takes it out of the list of programs to remove... it DOESN'T remove it. I'm in the middle of my THIRD Windows 7 install in as many days, because of the V-9 portal browser hijack (I downloaded with other software Monday morning) that doesn't show up in Add/Remove, DOES show up in the registry, but reinstalls itself on reboot, and Antivuris neither detects nor removes it. Filt Type assistant CAN and should be remoed using Add/Remove.  That "free download packages" will have ot be manually done in the registry editor. If you're not 100% comfortable doing that, I'd suggest taking it to a PC repair business. They'll "dig it out" and get rid of it. It'll cost you a pretty penny, but the upsdie is, after this experience, you'll be aLOT more careful what you click. ... View more

I'm unaware of any CSS for checkmarks as it isn't a list style rule.  You'd have to make a checkmark image and use it: You can set a class for the list item: ul.checkmark li {     background:url("../checkmark.gif") no-repeat 0 50%;     padding-left: 20px; } ul.checkmark {     list-style-type: none; } And then in the HTML: <ul class="checkmark">    <li>List item goes here</li> </ul> or set it for the entire list: ul { list-style-image:url("/default_unchecked.png"); /* other list styles*/ } And just create the list as normal. You'd need to "tweak" the CSS to place the image exactly where you want it. ... View more