Rikk Flohr: Photography
Adobe Employee
Rikk Flohr: Photography
Adobe Employee
Activity
Feb 24, 2025
08:47 AM
It appears.
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Feb 24, 2025
08:39 AM
I'm kicking this back to bugs as we've opened a ticket for the Dev to investigate.
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Feb 24, 2025
08:23 AM
I cannot replicate this with the instructions provided.
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Feb 24, 2025
07:33 AM
A recent change made by Google will render previous versions of Lightroom Classic's Map Module's Search (top right of the Map header) non-functional. To restore Search functionality please update Lightroom Classic to version 14.2 or later.
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Feb 23, 2025
11:38 AM
This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017. Status of software version This includes questions regarding:
Downloading
Installing
Activation
Any new threads created regarding these topics will be collected and merged into this thread.
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Feb 23, 2025
08:01 AM
Thank you for your report. I've asked the localization team to review.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 22, 2025
05:50 AM
Feb 22, 2025
05:50 AM
You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction.
If the issue is the same, we will merge you back into the appropriate location.
This thread will be locked.
Thank you!
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 22, 2025
05:48 AM
Feb 22, 2025
05:48 AM
Thank you for your confirmation!
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Feb 22, 2025
05:45 AM
Thank you for your report. I've logged a ticket for our Localization team to investigate.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 21, 2025
02:32 PM
1 Upvote
Feb 21, 2025
02:32 PM
1 Upvote
I initially saw the same thing as you; however, after updating my GPU driver from the GPU manufacturer's website, it is working again. I would recommend downloading the latest Studio driver from nVidia and seeing if it fixes the problem.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
01:44 PM
Feb 21, 2025
01:44 PM
Thanks
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Feb 21, 2025
01:27 PM
Got it! Thanks!
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
01:22 PM
Feb 21, 2025
01:22 PM
Can you save it as a text file and attach it here or share via Dropbox or similar?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
12:28 PM
Feb 21, 2025
12:28 PM
Cross-referencing to our internal tracking tickets.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
12:25 PM
Feb 21, 2025
12:25 PM
Thanks, I will tell the Dev to watch for it. You didn't copy yourself on it by chance?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
12:20 PM
Feb 21, 2025
12:20 PM
Got it - thanks!
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Feb 21, 2025
11:46 AM
The Camera Raw team is asking if you can provide images taken with the Fuji, Fringer Adapter and this lens for them to review? If they are too large to attach here, please post them to a sharing service (Dropbox or similar) and share a link. Thanks!
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
06:40 AM
1 Upvote
Feb 21, 2025
06:40 AM
1 Upvote
I am kicking this back to Acknowledged as it is currently broken again but only for iOS 18.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 21, 2025
06:34 AM
Feb 21, 2025
06:34 AM
I cannot replicate this but do have a quite a few questions: LrD Installed Version Number? LrMiOS Installed Version Number? It is unclear from your description if both the Windows instance and the iPhone instance are both painting incorrectly or if the Windows instance is painting incorrectly and the result is syncing to the iPhone. Can you clarify this?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 21, 2025
06:06 AM
Feb 21, 2025
06:06 AM
It is recommended that you do a clean reinstall and then a preference reset. Clean Lightroom Install Procedure
Close Lightroom
Restart the computer
Use the Adobe Creative Cloud App to uninstall Lightroom
Restart the computer
Install Lightroom via the Creative Cloud App without launching any other programs.
Restart the computer
Launch Lightroom
Wait 5 minutes
This procedure works for both Lightroom Classic and Lightroom Desktop.
If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences.
Reset Procedure:
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom. If after this, you do not see any improvement, Windows Updates and Video Driver updates would be next on the list of troubleshooting.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
05:58 AM
Feb 21, 2025
05:58 AM
Thank you. The Dev reviewing your instance has asked if you can provide diagnostic logs from iOS and LrD as well? For LrDesktop
Go to Preferences
Account Section
Hold down the [Opt/Alt] key to make the [Diagnostic Log] button appear
iOS Log File
can be triggered when you open up the Lr Mobile settings and then navigate in to the Help&Support section and long-press (2-3 sec) “Access our Support Forum”-entry and a diagnostic log will be generated and attached to your local mail client.
.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
05:43 AM
1 Upvote
Feb 21, 2025
05:43 AM
1 Upvote
@Victor San Juan Thank you for confirming!
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 21, 2025
05:22 AM
1 Upvote
Feb 21, 2025
05:22 AM
1 Upvote
Greetings, LrM-iOS 10.2.2 was released into the App Store today and contains an update for this issue. Please refresh your App Store to download and install the update. Thank you for your patience!
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Feb 20, 2025
10:11 AM
1 Upvote
@johnrellis testing 17.2 is sufficient for now. I've bugged Classic and they will involve CR as necessary.
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 20, 2025
09:18 AM
Feb 20, 2025
09:18 AM
I see you are using a .edu email address. Have you spoken to your institution's Adobe Admin to see what your account is allowed to do?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Bugs
Feb 20, 2025
08:25 AM
Feb 20, 2025
08:25 AM
Greetings,
I brought your post to the engineers for review and they've asked if you could share a link to an album with some of these assets so they can take a look at what has transpired on the server side. Is it possible to share a link?
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Feb 20, 2025
05:58 AM
1 Upvote
I am logging a ticket for the Classic Team to investigate. I am curious if Camera Raw has the same issue with these files?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 20, 2025
05:54 AM
Feb 20, 2025
05:54 AM
Thanks for reaching out about this issue. Subscribers to the Lightroom Mobile plan are entitled to access the Lightroom mobile app and Lightroom on the web.
Due to an error, Lightroom Mobile subscribers were also temporarily able to access Lightroom Classic, but this misconfiguration has since been resolved. For more information, please reference this thread in the Adobe Community forum. You can also always check the details of what’s included in your subscription by signing in to your account page at https://account.adobe.com.
If you’d like to use Lightroom Classic or unlock access to all the Lightroom applications, you will need to purchase a different Lightroom plan. More details about those plans can be found here: https://www.adobe.com/creativecloud/photography/compare-plans.html
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Feb 20, 2025
05:33 AM
@johnrellis @drtonyb Do you see the same behavior in Camera Raw?
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
Feb 19, 2025
01:55 PM
Feb 19, 2025
01:55 PM
I think you are hung up on the name. Have you tried to sort using this option? Have you found it fails on time?
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