Hi there, As the output module is blank could you please try the steps mentioned below and let us know if it helps?
Try one or more of these solutions:
Solution 1 - Reset the workspace
In Bridge, choose Window > Workspace > Reset Workspace.
Solution 2 - Manually reset the workspace
Windows:
Close Bridge.
In Windows Explorer, navigate to the \Users\[user name]\AppData\Roaming\Adobe\Bridge CC 2017\Workspaces folder.
Delete the !!-$$$AdobeOutputModule.workspace file.
Mac OS:
Close Bridge.
In Finder, navigate to the Users/[user name]/Library/Application Support/Adobe/Bridge CC 2017/Workspaces folder
Delete the !!-$$$AdobeOutputModule.workspace file.
Solution 3 - Verify that you are not using an alias
Mac OS:
Navigate to Output module folder /Library/Application Support/Adobe/Bridge CC 2017 Extensions
Make sure there is no arrow in the lower left of the icon for the Adobe Output Module folder
If there is an arrow, this folder is an alias. The folder contents reside in a different location and need to be moved to the correct folder.
Regards, Sahil
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