It might have seemed as if the lasso tool worked this way if you went ahead and made another lasso selection right away (because that will clear any previous selection without requiring Command D). ... View more

See if this article is helpful: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html   ... View more

@defaulthitih9nz4pfi , @Capt. Buffy Tufton HK ,   Version 22.4.2 now includes PDF in the Save menu.   Additionally, new options in preferences offer more customizations that I hope will help you (re) accelerate your workflow.     ... View more

Here the details of the hardware matter. The GEForce 730 came out in 2014. It's an old card, but it does support Direct X 12 (at a very slow 4 frames/second), and if it has more than 1.5GB VRAM, it technically could be used. So it should NOT be 'grayed out' (but the perforamance will be very slow).   Photoshop checks the state of the driver when it launches, and if it finds the driver unresponsive, rather than arguing with the card, Photoshop will just ignore it. That's why it's 'grayed out' for you.   Photoshop depends on a solid interface between the GPU driver and the operating system, but with all the more recent use of the GPU across features like Camera RAW and Neural Filter Gallery and our main canvas, cards relying on older APIs to talk to the OS do not offer stable resources, so rather than crashing, we tell Photoshop to ignore that unreliable card.   A quick/easy way to see if this is the case for your situation is to check out your Photoshop > Help > System Info, and look for this section:   ------- GPU Native API stable: True OpenGL API stable: True OpenCL API stable: True   If either OpenGL or OpenCL stable = False, then Photoshop is concluding that your card is effectively showing up drunk to the party, and we won't be asking it to make any speeches to the guests.   Restarting the system can refresh the interface between the card and the OS, but any number of conditions could cause that interface to become corrupted again, and we're back to ignoring the card.   If your card is not certified to work on the version of the operating system that you are working on, there isn't much Photoshop can do about that.    There is a reason why the latest version of Photoshop is failing where it didn't used to before; it's moving more required functionality to the GPU for both performance and stability reasons, and with this shift from optional use to required use of the GPU, Photoshop is having to become more selective about turning off the unstable GPUs. ... View more

Which port is that Dell monitor plugged into? The motherboard video or the graphics card? Your system would act this way if you had your Dell plugged into your motherboard, which uses the Intel integrated GPU, which may have driver issues causing OpenCL and OpenGL to be unstable. ... View more

This section of your System Info is revealing: Native API stable: True OpenGL API stable: False OpenCL API stable: False   That means that Photoshop 'believes' that OpenGL and Open CL APIs are not responsive. That is often the case with corrupted drivers or other system instability.   Make sure you have your display plugged into your card, and NOT the integrated GPU (system motherboard) to activate that driver. I'd say keep trying to install/update/fall back to other driver versions to see if you can get a clean OpenGL/CL API operating on that system. ... View more

Install the latest security update from Apple: https://support.apple.com/en-us/HT212530   Restart your computer, rebuild Photoshop prefs if you have to. ... View more

Crashing is may have more causes than GPU, and at this point, I'm not sure there is a connection between the GPU and the crasher you are seeing. Are you on Mac or Win? What version of the OS? ... View more

That GPU is 10 years old, and depending on the amount of VRAM, may fail current system requirements of 2GB VRAM. I know this was not formerly the case with earlier versions of Photoshop, however the operating conditions for today's Photoshop (combined both with its escalating GPU usage and operating system transitions away from OCL and OGL) make long term dependency on this card untenable. ... View more

@Nelumena5FC7 , need more details concerning what you were doing, whether the crash is consistently reproduceable, etc. If you have Catalina, install the latest security patch from Apple: https://support.apple.com/en-us/HT201222 or upgrade to Big Sur 11.3 or later.   ... View more

See @rite_oak instructions a little lower in the thread for how to install previous versions of Photoshop.   Note that we've heard some (not all) customers installing the latest Catalina security update from Apple which was released on May 24 (https://support.apple.com/en-us/HT201222) also seemed to stop the problems. Might want to try that as well. ... View more

@rynies ,   Find out what kind of graphics card you have (GPU) and install new drivers from the company's website that makes your card; sometimes the graphics drivers stop reacting as expected for Photoshop and issues like this occur. ... View more

3D was affected in 22.4, but there seems to be a decent workaround for the time being; go into Preferences > Technology Preview and check "Deactivate Native Canvas", restart Photoshop and give it a try. ... View more

22.4.1 had some fixes in there to make GPU detection more accurate, so that could help. ... View more

@MKSA ,   Sorry for the frustration you've run into recently. Not being sarcastic. My wife reads my all son's text dripping with sarcasm and makes him sound like a tyrant, and I know he's actually sarcastic only 50% of the time, so he's not THAT bad.  😉   A couple of things I've heard before, and a few I haven't. There are some decent options for some things, but I think you may have come across the right ultimate solution for the time being in your situation (the downgrade).   The whole stack on the recent OSes/Photoshop/hardware may be hiccupping for your workflows a bit more recently than in the past, but it's not monolithically bad, at least we don't hear that from every user. Many performance issues stem from evolutions in the operating system APIs, and there is a lot going on for Macs right now. Metal and the way we talk to the GPU is totally changing; OCL is being deprecated; Apple has declared the end of life for the current hardware in favor of Apple silicon. All these changes come from great promise, but realistically, attention to the old stuff is bound to take a back seat to the new and exciting future. Dropping back a couple OS versions is dropping back to the time before many of these transitions started; I'll leave it up to you to determine whether that's better for your workflows or not; and again, not being sarcastic; you may be 100% right about that older stack working better for you.   But there is good news, too. In the limited time I've had acces to Apple silicon hardware, it's pretty great. Photoshop launches in 3 seconds (compared to my previous, more expensive Mac system); file I/O tests are so much faster on the new hardware stack, as are especially a few features that have been tuned to that hardware (Content Aware Fill, Select Subject). According to Apple, Big Sur is optimized for Apple silicon. So it's not just bleak transition news; there's great changes coming, both for the operating system and Photoshop. And newer, beefier hardware is likely on the way, too.     ... View more

OK, thanks for that; we'll keep digging to see what the root cause is for 22.4.1. ... View more

There is a separate issue on Catalina 10.15.7, which we are working on getting Apple to fix, that is causing crashes. If you installed that security patch for 10.15.7, then Apple fixed the problem in OS 11.3. ... View more

@JonGoldphone , well, that's a new one. Sometimes new drivers break things, too. I can't think of a good reason why some of those icons would be doing that; what are they? built in panels, or plugins? ... View more

Gotcha; I created a feature request to add Photoshop PDF to the Save workflow; seems like booting you out to Save As would be disruptive. ... View more

@Carolina5E7F , @Stellar_Unicorn5CF5 , when it crashes, please submit the crash report with your names so I can connect them with you on the back end. You can put them in the comments section. ... View more

And you're on Windows 10? ... View more

@stephenmann-nbts , we'll be working on eliminating our own OCL dependencies so that if this happens again, hopefully it will not matter. ... View more

@SASanderson , yep, you should be fine with OCL working on 11.3 or later. ... View more

@Stellar_Unicorn5CF5 , be sure you are using 22.4.1, and not 22.4 ... View more

@CMD42187 , got a few ideas for you.   The change was due to a Mac issue that forced this workflow change, and it was duplicated on Windows for consistency. It's early, and we're still gathering feedback, so that may change.   For now, let me suggest a few ways to streamline your workflow. 1. presuming JPG is an acceptable format to distribute, which is openable by those you share with, you can use the Quick Export options. Go to File > Export > Export Preferences, and set up the export how you want it; .jpg, .png (Photoshop PDF is unfortunately not supported here, but I have another idea for that one; this would work best for .jpg). Then all you ever have to do is choose File > Export > Quick Export as JPG, and you'll get the JPEG prompt. Photoshop allows for keyboard shortcuts to be assigned to any command, so you can even set up a keyboard command. 2. If you are sending files around for feedback, there is a 'invite to edit' command that will conveniently upload your .psd and make it viewable on the web for those you share with to see and comment on the file. More info here: https://helpx.adobe.com/photoshop/using/invite-to-edit-cloud-documents.html. Recipients just need a web browser, not Photoshop, to see the documents, and for this scenario, it eliminates all the file juggling and emailing. ... View more

@vicagreda , if you have a moment, could you shoot us your sniffer output; it is located at:   /Users/YOURUSERNAME/Library/Preferences/Adobe Photoshop 2021 Settings/sniffer-out.txt   There may be more than one, so the most recent one would work.   Since I last exchanged info with you, I heard from another customer that an older version worked, too; which version did you install where it seems to be stable?   Thanks for any info you can provide. ... View more

Well, that's good to know! Let me know if it continues to work for a bit; I will start recommending that if it holds true over time. ... View more

Yeah, that feature is still present. You save all your Photoshop files as PDF? Why not PSD? ... View more

OCL is a language that is useful for various processing algorithms. It has been an industry-standard for a dozen years, but lately operating systems are slowly deprecating support for its use. Turns out, it's more widely used by lots of applications, so removing it is proving harder to do for Apple or Microsoft than they would like.   Adobe has been working to modernize its use of newer methods, but our work isn't complete, so we still depend on OCL to accelerate the performance of a few of our features.   Given that it's being deprecated in the long run, it's no suprise that it got broken with an operating system update (10.15.7). OCL support was restored in 11.3, but that presents a challenge for customers in your situation if your system cannot upgrade to Big Sur.   While we are working with Apple to fix the issue for 10.15.7, the best we can advise for Photoshop is to turn off OCL using that switch.   The key determinant for whether your system can upgrade to Big Sur is whether it has support for Metal. If your system supports Metal (and Apple GPU technology), then you should be fine.   If your system does not support Metal, then there is nothing Photoshop can do to extend life on your system, since Adobe is also interested in progressing our performance and capabilities to take full advantage of GPUs. If Apple is saying it's the end of the line for Apple computers, they are effectively saying the same thing for all the apps that run on that system. You would have to continue to use the software that works on that system, which means probably downgrading to version 22.1 (guessing that may be the last stable version, but don't quote me on that; try things out to see what works on that system).   Here is a link that describes how to get previous versions of Photoshop: https://helpx.adobe.com/download-install/using/install-previous-version.html     ... View more