krnirmalkr
Adobe Employee
krnirmalkr
Adobe Employee
Activity
Oct 13, 2023
03:24 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version in the about box and OS details so we can better understand this issue? Please try purging the cache by the tool menu, and see if it fixes the error.
Also, could you please share any sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
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Sep 25, 2023
02:53 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS version so we can better understand this issue?
Regards, Bridge Team
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Sep 18, 2023
03:07 AM
Hi,
Thank you for the feedback.
Could you let us know about the OS details so we can better understand this issue?
Also, if possible could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
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Sep 08, 2023
02:56 AM
Could you check this thread if it helps ?
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Sep 08, 2023
02:54 AM
Hi,
Thank you for the feedback.
Could you let us know about the workflow you are trying so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
Sep 08, 2023
02:52 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
Sep 08, 2023
02:51 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Regards, Bridge Team
... View more
Sep 08, 2023
02:50 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
Sep 08, 2023
02:45 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
Sep 08, 2023
02:44 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
Sep 08, 2023
01:10 AM
Please refer to thread: https://community.adobe.com/t5/bridge-discussions/bridge-2023-and-beta-are-100-broken-after-latest-updates-previews-don-t-work-thmbnails-tiny/td-p/14022606#M45913
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Sep 08, 2023
01:06 AM
please see : https://community.adobe.com/t5/bridge-discussions/bridge-2023-and-beta-are-100-broken-after-latest-updates-previews-don-t-work-thmbnails-tiny/td-p/14022606#M45913
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Aug 20, 2023
11:09 PM
2 Upvotes
Hi RM07x,
Thank you for your feedback.
We are able to reproduce this issue and we have added this to our engineering pipeline to fix this issue.
Regards,
Bridge Team
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Jul 04, 2023
03:15 AM
Hi mbg914,
Thankyou for your feedback.
Could you please try following to verify if issue is resolved ?
Go to preference dialog -> Advanced -> Enable Use Software rendering -> restart.
Regards,
Bridge Team
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Jun 23, 2023
03:47 AM
Hi RenatoNPhoto,
Thank you for your feedback.
Could you share the Bridge version and OS Version with us.
Regards, Bridge Team
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Jun 23, 2023
03:45 AM
2 Upvotes
Hi,
Thanks you for your feedback.
You can change option to see file name in slideshow using following settings
1. View menu
2. Slide show options dialog
3. Slide Option -> Caption
4. Set it to Full or Compact to see the file name.
Regards,
Bridge team
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Jun 20, 2023
12:25 AM
1 Upvote
Hi larry45,
Thank you for your feedback.
Could you please share the following details so we can understand this issue better?
1. Please share the OS details and the Bridge version you are facing issues with.
2. Could you share the sample files with us at sharewithbr@adobe.com
Regards, Bridge Team
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May 15, 2023
03:23 AM
Hi W4tsp,
Thank you for your response.
We have received the sample files that you sent.
Could you please help us with the following information about the issue?
1. What is the system scaling and resolution that you are using?
2. Can you provide the information of the monitor that you are using to preview images.
Regards,
Bridge Team
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May 04, 2023
11:41 PM
1 Upvote
Hi @Pw Lucas
Thank you for sharing the feedback.
Could you please tell us more about the workflows in which you are facing this issue.
Also, please try the following steps for fixing this issue
1. Go to the preference dialog (keyboard shortcut : Cltr + K (win) or Cmd + K (mac))
2. Go to Advanced tab
3. Enable Use Software Rendering
4. Relaunch App to check if it fixes the issue.
Regards,
Bridge Team
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Apr 21, 2023
12:34 AM
Hi W4tsp,
Thank you for your feedback.
Could you share the following details so that we can understand the issue
1. Bridge Version
2. Are you facing this issue with any specific file type or all files?
3. Could you share the sample files with us at sharewithbr@adobe.com
Regards,
Bridge Team
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Apr 12, 2023
05:00 AM
Hi,
Thank you for your feedback.
Could you please share the following details for us to further understand this issue
1. Bridge version
2. Operating system details.
Regards,
Bridge Team
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Apr 12, 2023
04:56 AM
Hi,
Thank you for your feedback.
Could you please share the following details for us to further understand this issue
1. Bridge version
2. Operating system details.
3. Screenshot of the app associated with JPEG Files (Go to Preferences Dialog -> File Type Associations -> jpeg )
Regards,
Bridge Team
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Mar 15, 2023
02:11 AM
Hi all,
We're happy to announce the release of Adobe Bridge Beta (13.0.3.686). This update includes the fix for this issue. To see the list of all fixed issues in this Beta release, click here
Please update or install Bridge Beta via the Creative Cloud Desktop app.
Steps to install/update
Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.
Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.
Let us know if this Beta release resolves the problem for those affected, and share your feedback.
Thanks,
Bridge Team
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Mar 10, 2023
01:36 AM
Hi,
Thank you for your feedback.
Could you please share the following details for us to further understand this issue.
1. Bridge version
2. Operating system details.
3. Could you share any sample images with us at sharewithbr@adobe.com
Regards,
Bridge Team
... View more
Mar 10, 2023
01:33 AM
Hi,
Thank you for your feedback.
Could you please share the following details for us to further understand this issue.
1. Bridge version
2. Operating system details.
Regards,
Bridge Team
... View more
Jan 20, 2023
04:28 AM
1 Upvote
Hi,
Thank you for your feedback.
We suspect that the recent NVIDIA driver update is causing crash in Adobe Bridge.
(Driver version : 31.0.15.2802 (528.02) , Release date : 5 Jan 2023)
We are further investigating the issue, please confirm if the issue is resolved by either of the below steps:
1. Downgrade the NVIDIA graphic card driver to the last stable version.
Download it from NVIDIA official site
Switch to “Software rendering” in Bridge preferences by following the below steps.
Navigate to Edit-> Preferences-> Advanced
Enable checkbox “Use Software Rendering”
Restart Bridge
Check if the crash is resolved while previewing files.
For more information or feedback, please reach out to us
Regards,
Bridge Team
... View more
Jan 20, 2023
04:27 AM
3 Upvotes
Hi,
Thank you for your feedback.
We suspect that the recent NVIDIA driver update is causing crash in Adobe Bridge.
(Driver version : 31.0.15.2802 (528.02) , Release date : 5 Jan 2023)
We are further investigating the issue, please confirm if the issue is resolved by either of the below steps:
1. Downgrade the NVIDIA graphic card driver to the last stable version.
Download it from NVIDIA official site
Switch to “Software rendering” in Bridge preferences by following the below steps.
Navigate to Edit-> Preferences-> Advanced
Enable checkbox “Use Software Rendering”
Restart Bridge
Check if the crash is resolved while previewing files.
For more information or feedback, please reach out to us
Regards,
Bridge Team
... View more
Jan 20, 2023
04:25 AM
Hi,
Thank you for your feedback.
We suspect that the recent NVIDIA driver update is causing crash in Adobe Bridge.
(Driver version : 31.0.15.2802 (528.02) , Release date : 5 Jan 2023)
We are further investigating the issue, please confirm if the issue is resolved by either of the below steps:
Downgrade the NVIDIA graphic card driver from NVIDIA official site
Switch to “Software rendering” in Bridge preferences by following the below steps.
Navigate to Edit-> Preferences-> Advanced
Enable checkbox “Use Software Rendering”
Restart Bridge
Check if the crash is resolved while previewing files.
For more information or feedback, please reach out to us
Regards,
Bridge Team
... View more
Jan 20, 2023
01:46 AM
Hi Eggi,
Thank you for your feedback.
Could you share the following information about the issue?
1. Os version
2. Graphic card details.
3. Specific operation that you are performing.
Please share any files on sharewithbr@adobe.com
Regards,
Bridge Team
... View more
Jan 19, 2023
01:13 AM
Hi,
thank you for your feedback.
Could you share the following information about the issue?
1. What Bridge version are you facing this issue with?
2. Os version
3. Graphic card details.
4. Specific operation that you are performing.
Please share any files on sharewithbr@adobe.com
Regards,
Bridge Team
... View more
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