Caity.psd
Adobe Employee
Caity.psd
Adobe Employee
Activity
‎Aug 30, 2023
06:23 AM
2 Upvotes
Thank you everyone for letting us know, I have the team looking into!
A few questions:
Does this happen sometimes or every time when utilizing selection for GenFill?
Does this happen while using any selection method: polygonal lasso, lasso, rectangle marquee selection, select subject, etc? Please test.
Can you try resetting the selection tool?
Can you try a reinstall of Photoshop (beta) app
Can you share your system info (go to help > system info), paste into a text file and attach or paste here.
Thank you!
Caity
... View more
‎Aug 29, 2023
01:14 PM
I think you are talking about this: https://community.adobe.com/t5/photoshop-beta-bugs/p-gen-expand-seam-banding-issue-keine-nahtlosen-%C3%BCberg%C3%A4nge-mehr/idi-p/14031927 if so, not yet! Follow that thread to stay up to date.
... View more
‎Aug 29, 2023
01:05 PM
13 Upvotes
Hi everyone, quick update :sparkles:
With Photoshop (beta) app version 25.1, we have added the ability to request a review for false violations. You may choose to include the image in your review by checking the box "Include image and layer data with your feedback" and attach a note with your review request.
This will help us improve the experience for everyone. Thank you all!
Caity
... View more
‎Aug 29, 2023
12:24 PM
2 Upvotes
Hi, please see this thread and update to 25.1 if you have not already: https://community.adobe.com/t5/photoshop-beta-bugs/p-artboards-can-no-longer-be-edited/idi-p/14024390/page/4#comments
Thank you,
Caity
... View more
‎Aug 29, 2023
12:24 PM
2 Upvotes
Hi, please see this thread and update to 25.1 if you have not already: https://community.adobe.com/t5/photoshop-beta-bugs/p-artboards-can-no-longer-be-edited/idi-p/14024390/page/4#comments
Thank you,
Caity
... View more
‎Aug 29, 2023
12:22 PM
2 Upvotes
Hi, can you walk through the steps you are taking, share a screenshot and provide a bit more information?
... View more
‎Aug 29, 2023
09:09 AM
4 Upvotes
Hi community! Here's an update for you all on this issue and a workaround to resolve!
Current issue: On MacOS, in some rare cases Photoshop will update while it is open. When this happens, saving to the local file system or opening a file may fail. When choosing save or open, no file dialog is shown. However saving to the Creative Cloud is not affected.
If this happens, please do the following: Save each of your open documents temporarily to Creative Cloud:
1. Change the default save location to cloud: Go to Settings > File Handling
2. Change "Default File Location" to Creative Cloud
3. For each open document: Duplicate the document by selecting Image > Duplicate
4. For each open document: go to File > Save. This will save to Creative Cloud.
5. Once all documents are saved, relaunch Photoshop
6. You should now be able to do File > Save As
7. Be sure to change your settings back to saving files to your computer in Settings > File Handling:
Did this work for you? Let us know in the thread!
... View more
‎Aug 29, 2023
07:22 AM
1 Upvote
@salman31950521alr2 please post the crash dialog here as well as sharing system info (Go to Help > System Info) and paste here.
... View more
‎Aug 28, 2023
02:52 PM
2 Upvotes
Hi @mikaels71195823, thanks for letting us know!
A few things I am curious of:
Any way the panels are on a seperate screen/monitor?
Could you try changing to a different workspace? Window > workspace (any will do) and see if the behavior is different?
Try resetting the workspace and a fresh launch of PS?
Let me know if any of these help!
Caity
... View more
‎Aug 28, 2023
02:47 PM
2 Upvotes
Thank you for sharing the feedback, if you are unhappy with a result please use the thumbs up/down in the context bar and let the team know why that generation did not fit your needs.
FYI: Removed a word from your post as it violates our guidelines, fyi. (please refrain from "curse" words).
... View more
‎Aug 28, 2023
02:41 PM
3 Upvotes
Please update to 25.1 (today's beta release) and check if the pointer/cursor issue is resolved?
Merging this with a post we already have.
... View more
‎Aug 28, 2023
02:32 PM
8 Upvotes
@Oksi31938407vilr Go to window > contextual task bar (make sure it is selected and has a check mark)
... View more
‎Aug 28, 2023
02:01 PM
4 Upvotes
@JULIO CESAR HERRERA PEÑA what is the selection you are making or trying to add or remove?
I tested with the latest 25.1 build (release today) and had no issues.
Thank you,
Caity
... View more
‎Aug 28, 2023
01:52 PM
2 Upvotes
@Celine22400303np5g @Cédric3192506750fm I am curious, does this sound like the same issue: https://community.adobe.com/t5/photoshop-beta-bugs/probl%C3%A8me-remplissage-g%C3%A9n%C3%A9ratif/idc-p/14043975#M10609
Also can you confirm you Photoshop version?
Go to help > system info and copy/paste the first line.
Thank you,
Caity
... View more
‎Aug 28, 2023
01:50 PM
4 Upvotes
Hi - are you using an external monitor? Could it be floating on a different window?
You might try on a laptop or a reinstall of beta. There was a new release today, fyi!
Thank you,
Caity
... View more
‎Aug 28, 2023
01:42 PM
@Medina3193206621p4 this is for collapsing and expanding layer groups?
... View more
‎Aug 28, 2023
01:33 PM
2 Upvotes
Hello, I am not able to reproduce. I have a few questions:
Can you share your before and after images
Share a screenshot of the selection?
Are you adding a prompt?
Does it happen with all images/files, or only some, one, etc?
It would help to see your system information. Go to help > system info (copy/paste here)
Thank you,
Caity
... View more
‎Aug 28, 2023
01:26 PM
3 Upvotes
Hello, I could use a bit more information on this before I can help.
Please see : https://community.adobe.com/t5/photoshop-beta-bugs/how-do-i-write-a-bug-report/idi-p/12373057
... View more
‎Aug 28, 2023
01:19 PM
Hi and thank you for reporting. Before I dig in, could you please update to today's latest release (25.1) and let me know if the issue is resolved or crashes again?
Thank you,
Caity
... View more
‎Aug 28, 2023
01:19 PM
3 Upvotes
Hi and thank you for reporting. Before I dig in, could you please update to today's latest release (25.1) and let me know if the issue is resolved or crashes again?
Thank you,
Caity
... View more
‎Aug 28, 2023
01:19 PM
2 Upvotes
Hi and thank you for reporting. Before I dig in, could you please update to today's latest release (25.1) and let me know if the issue is resolved or crashes again?
Thank you,
Caity
... View more
‎Aug 28, 2023
01:19 PM
Hi and thank you for reporting. Before I dig in, could you please update to today's latest release (25.1) and let me know if the issue is resolved or crashes again?
Thank you,
Caity
... View more
‎Aug 28, 2023
01:17 PM
2 Upvotes
@PeterGJones feel free to post the crash dialog here if possible as well as sharing system info (Go to Help > System Info) and paste here.
Any steps you can include to reproduce or what you were doing at the time of the crash would be helpful as well.
@marco31755650yjh8 @Sammy Hart feel free to do the same, thank you!
... View more
‎Aug 28, 2023
01:10 PM
Hello, could you provide a screenshot or screen recording and I will take a look?
Thank you,
Caity
... View more
‎Aug 28, 2023
01:07 PM
Hi everyone, can you try updating to today's release, 25.1 and confirming whether the issue persists or is resolved?
Thank you kindly,
Caity
... View more
‎Aug 28, 2023
12:58 PM
2 Upvotes
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
... View more
‎Aug 28, 2023
12:55 PM
2 Upvotes
Thank you @Marcus26279073y7rt. What version are you both on (including @Jaizel.). Today's release is 25.1.
To find this out go to Help > System Info and paste the first line, here.
I'm not sure I understand #2 fully, you might create a new/seperate post and share more details on steps to reproduce if you can.
Thank you!
Caity
... View more
‎Aug 28, 2023
12:48 PM
1 Upvote
Hi, I cannot help with this little of information. Please see our guide on creating a bug report:
https://community.adobe.com/t5/photoshop-beta-bugs/how-do-i-write-a-bug-report/idi-p/12373057
... View more
‎Aug 28, 2023
12:44 PM
2 Upvotes
Hello, thank you for letting us know.
Could you try updating your beta to today's release and trying again?
And does this happen with all selections?
You may even want to reinstall Photoshop Beta.
Let me know, thank you!
Caity
... View more
‎Aug 28, 2023
12:37 PM
1 Upvote
@Ilka31850479m5dp hmm.. mind sharing the image here? I can take a look if you'd like and try on my side.
... View more