Caity.psd
Adobe Employee
Caity.psd
Adobe Employee
Activity
‎Aug 28, 2023
11:58 AM
1 Upvote
This issue came up in our Discord, the workaround was to drop the .PNG into Adobe XD or Illustrator, and from there export as a .png and try opening that newly saved .png inside of Photoshop. It seems to be an alpha channel issues for some .pngs.
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‎Aug 28, 2023
11:23 AM
1 Upvote
Hi, no need for a new post as we have an active thread on this that I am merging to. A fix is on the way, you might try to fix your seam using genfill in the steps in the main thread (simply select the area of the seam and let genfill fix it).
Thank you!
Caity
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‎Aug 28, 2023
09:47 AM
10 Upvotes
Hello - the fix did not land in the latest update but we are getting close. For now I would suggest using GenFill instead of expand OR utilize GenFill to repair the seam: using the rectangle marquee too, make a selection around the seam, no prompt needed, and genfill it away.
Thank you for your patience, we will update as soon as possible!
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‎Aug 28, 2023
09:43 AM
2 Upvotes
Thank you @Felix Blanco for calling attention, could you see my pinned reply (top of thread) to help us investigate? Much appreciated!
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‎Aug 28, 2023
09:38 AM
1 Upvote
Hello everyone!
We need your help to further investigate this issue and would like to collect more information. Please see these steps below if you are a MacOS, PS Beta user and not able to see a save dialog:
(If you would rather screenshare and get help to do this, please message or email me at cburke@adobe.com)
Update to today's Adobe Photoshop (Beta) version:
Update Adobe Photoshop (Beta) to the latest available version.
Quit Adobe Photoshop (Beta) if it is launched.
Enable logging:
Launch Finder or select a Finder window.
Select menu item 'Go->Go to Folder...'.
Paste the following in the 'Go to Folder' field:
~/Library/Preferences/Adobe Photoshop (Beta) Settings
Observe that the Finder window starts displaying the contents of Adobe Photoshop (Beta) Settings folder.
Add (copy/paste, drag and drop) this txt file pslogSettings.txt in this folder.
Reproduce the issue:
Launch Adobe Photoshop (Beta). If it was already launched, quit and re-launch.
Perform the steps through which the original issue occurs.
Collect and send the log file(s):
Select a Finder window and select menu item 'Go->Go to Folder...'.
Copy the following location in the 'Go to Folder' field:
~/Library/Logs/Adobe/Adobe Photoshop (Beta)
The folder should now contain a log file (or multiple log files) starting with pslog_. For example: pslog_20230824_153946.log.
Email log file(s) to Caity Burke: cburke@adobe.com
Cleanup:
Delete these pslog_ files from the above location.
Select a Finder window if not already selected.
Select menu item 'Go->Go to Folder...'.
Copy the following location in the 'Go to Folder' field:
~/Library/Preferences/Adobe Photoshop (Beta) Settings
Delete the file pslogSettings.txt file.
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‎Aug 28, 2023
09:31 AM
1 Upvote
Hi, can you please provide more information as well as screenshots? Does this happen on open, save, generate, etc.? Steps to reproduce would be most helpful. Thank you,
Caity
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‎Aug 28, 2023
09:23 AM
2 Upvotes
Hi @gregt42494190 thank you for reporting this. We have reports on this issue but cannot reproduce.
It would help my team if we could gather more information from you. I can share steps here or would be great to hop on a quick screens share.
Please check your direct messages (top right corner of forums, envelope icon near your profile image).
Thank you!
Caity
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‎Aug 28, 2023
09:17 AM
3 Upvotes
HI @Minttu Lehtovaara could we do a screenshare and collect some information, we have not been able to repro this but hearing reports. I will send you a private message (envelope icon, top right of the forums next to your profile image).
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‎Aug 25, 2023
02:41 PM
Update and refresh should solve. Thank you!
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‎Aug 25, 2023
02:05 PM
2 Upvotes
Hi! Can you try the steps I provided above as well? Thank you @flightlessbirb!
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‎Aug 25, 2023
01:53 PM
3 Upvotes
Hi! Can you provide more details of the issue, such as:
Overview of the issue, detailed:
Steps to reproduce:
Result:
Expected result:
Screenshots: please attach
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‎Aug 25, 2023
01:49 PM
4 Upvotes
Hi @PS-Guru can you share more information about your device, it looks to be a wide display if I am reading the screenshot correctly. Does this happen on smaller/laptop displays do you know?
I would try:
Go to window, uncheck "Contextual Task Bar". Then turn it back on (same way). If this doesn't reset the size, perhaps uncheck (turn off the bar) relaunch photoshop beta, turn the task bar back on. Is the size correct?
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‎Aug 24, 2023
11:18 AM
3 Upvotes
A fix is on the way!
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Adobe Employee
in Lightroom ecosystem (Cloud-based) Discussions
‎Aug 24, 2023
07:25 AM
‎Aug 24, 2023
07:25 AM
Sending this to the Lightroom team.
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‎Aug 24, 2023
07:19 AM
Hi @Ilka31850479m5dp thanks for calling out! We are currently investigating the issue such as and seam (see my example) and plan to have a fix out soon.
Let me know if there was a different issue?
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‎Aug 23, 2023
10:19 AM
2 Upvotes
Hi @dashamoony what version of Photoshop and OS are you using?
Go to Help > System info.. inside of PS and paste that here.
Similar threads FYI:
https://community.adobe.com/t5/photoshop-ecosystem-discussions/no-icons-in-tool-bar-just-blank-spaces-with-the-triangle-in-the-lower-right/td-p/13900187
https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-tool-icons-are-missing/m-p/13895953#M741305
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‎Aug 23, 2023
10:05 AM
30 Upvotes
Fix in progress, we will keep you informed!
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‎Aug 23, 2023
09:51 AM
1 Upvote
Hi @Carlos27731863jmcm can you try the fix over in this thread?
https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-remove-tool-not-working-update-24-6/idi-p/13886191
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‎Aug 03, 2023
06:05 AM
1 Upvote
Hi @Rakesh307217837g1d sorry for the delay. Would you update to the latest version, v25, and confirm if you are still seeing the error?
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‎Aug 01, 2023
01:40 PM
25 Upvotes
The team is looking into, thank you!
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‎Jul 28, 2023
09:12 AM
4 Upvotes
Something the team is looking into, great suggestion and thank you!
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‎Jul 28, 2023
09:04 AM
2 Upvotes
Hello! Can you post a screen recording of the issue?
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you!
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‎Jul 28, 2023
09:00 AM
3 Upvotes
Hello! Can you explain a bit more what you mean by "deflate"? It could be a translation issue on my side.
Thank you,
Caity
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‎Jul 28, 2023
08:57 AM
1 Upvote
For your first idea, what if you generated a butterfly in a seperate file and then bring it to your working file?
For the second you should be able to do this today though it might change the look of the wall you have in the file. But we are looking into image referencing so I have merged this idea with the reference idea thread.
Best,
Caity
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‎Jul 28, 2023
08:11 AM
2 Upvotes
Hi @Bog22 thank you for reporting this. Could you provide the following for us to start:
System info: (go to help > system info...) copy and paste or attach here.
Any screenrecording of the behaviour you can share would be great!
Thank you. I am intentionally not merging this issue for a moment. We have another thread with a lot of tool stickiness happening but first that I have heard on zoom and brushes.
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‎Jul 27, 2023
06:25 AM
23 Upvotes
Get started with Photoshop beta 25.0
👉 Download the desktop Photoshop beta
Here are the latest updates for Photoshop (beta) app v25.0:
Generative Expand
Global language support for Generative Fill and Generative Expand
Various bug fixes, improvements
Generative Expand
Extend your image and recreate it in line with your imagination. Use this feature, located inside the Crop tool, to expand your canvas and generate multiple versions of the expanded image, with or without simple text prompts, all in a matter of seconds.
💬 Share feedback, ask for help in the Generative Fill Discussion forum here
Visit Adobe HelpX on how to use Generative Expand here
Global language support for Generative Fill and Generative Expand
Firefly-powered features in the Photoshop (beta) desktop app, like Generative Fill and Generative Expand, will now support text prompts in 100+ languages — enabling users around the world to bring their creative vision to life with text prompts in the language they prefer.
💬 Share feedback, ask for help in the Global Language Support Discussion forum here
Learn more here
Use with or without a prompt when expanding your image
Let your creativity EXPAND!
The Photoshop Team
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‎Jul 18, 2023
01:59 PM
Hey @JR Boulay! We'd love to feature this in a blog, please check your DMs (top right corner, envelope icon) if interested!
Thank you,
Caity
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‎Jul 13, 2023
11:18 AM
1 Upvote
Might have a possible solution if it's related to your graphics card, perhaps. Try unchecking either of these in performance settings and reboot PS.
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‎Jun 30, 2023
06:07 AM
2 Upvotes
Hi @davideb47470794 can you also share your system info?
Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. Thank you!
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‎Jun 29, 2023
02:19 PM
1 Upvote
Hi @angelica22537740wodu sorry for the delay. Are you still experiencing the issue?
I would try resetting preferenes. Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Thank you,
Caity
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