Ged_Traynor
Community Expert
Ged_Traynor
Community Expert
Activity
2 hours ago
@Trevor.Dennis HLBs is no more intrusive than SGs According to what measurement do you believe this is true :'D HLBs are tremendously distracting. Way more visible and way more frequent that smart guides, they flick on and off as you move your mouse around the screen. This is the first thing I disable now on new PS installs and overall not a great feature. I'm glad you can turn it off, but auto-select layer already performed the important part of what HLBs do without the added constant visual distraction. The fact that dozens of people came here to say "thank god I can turn this off" should give you a clear idea of how well it's being received...
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5 hours ago
@Heidi_Lawson2837 try using the Adobe Creative Cloud app uninstaller tool to see if that resolves the issue
https://helpx.adobe.com/ie/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Download and reinstall from here
https://www.adobe.com/ie/creativecloud/desktop-app.html
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8 hours ago
@sandra_badia9261 have a look here
https://helpx.adobe.com/ie/manage-account/using/creative-cloud-subscription-terms.html
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11 hours ago
@nxxx22381348yz7a try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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Mar 11, 2025
I discovered in Windows 11, if the Transparency Effects are turned off and then the Map or Book module is selected in LrC, then the Transparency Effects are turned on, dark mode is enabled on the pop-up menus. The workaround may not work the first time, but "fudging" between modules and Windows transparency effects or mode (light to dark) seems to "kick" the LrC menus into dark mode.
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Mar 11, 2025
12:05 PM
2 Upvotes
Your graphics processor (GPU) isn't recognized at all by Photoshop. So Camera Raw won't run.
If you post the full Help > System Info from Photoshop, we can see your hardware configuration including which GPU you have.
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Mar 11, 2025
11:13 AM
Hey, @Andy D photos. Welcome to the Photoshop Community & thanks for adding the System Info.
Great suggestions from @Ged_Traynor - Did you try those steps?
Does Photoshop get stuck after a series of steps or during an operation?
Looking at the system info, here are a few things you can try:
1 - Update the GPU drivers for the Nvidia GPU; they're from seven months ago and <6 months is recommended. Our Community Experts suggest using Studio drivers over Game-ready drivers.
2 - You have a set of plugins active. Try holding the Shift key when you launch Photoshop to skip loading any plugins and check the stability without any external plugins.
If excluding plugins helps, you can install each plugin manually and narrow down the specific plugin(s) causing issues.
Thanks! Sameer K
(Type '@' and type my name to mention me when you reply)
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Mar 11, 2025
11:03 AM
Hey, @Dzikriii31255154r7ay. Thanks for sharing the system info. I couldn't find an active subscription to Photoshop in the account you've signed into the community with.
You're working on an older version of Photoshop. As a primary troubleshooting step, please update to the latest version via the Creative Cloud desktop app.
Thanks! Sameer K
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Mar 11, 2025
08:48 AM
Thank you very much for the info MissLiz. This confirms what I found with the Drobo. I found no way to change to NFS and assumed it was because it was an older drobo. Thanks again for your help in understanding what has been happening.
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Mar 11, 2025
07:14 AM
I'm still getting this too on my travel laptop (Mac Intel i7). It also freezes Photoshop when it pops up. When I click "update", nothing happens. I then have to force quit. At any rate, I don't expect Adobe is going to change this behavior.
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Mar 11, 2025
05:20 AM
@manuel_1065
you'll need to await the reply of an adobe employee.
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Mar 11, 2025
01:46 AM
@ChazVH can you post a screenshot of the Photoshop interface with all the pertinent panels opened to highlight the issue, also a link to the tutorial might help
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Mar 11, 2025
01:43 AM
@MissKurz have a look here
https://helpx.adobe.com/photoshop/cds.html
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Community Expert
in Photoshop ecosystem Discussions
Mar 11, 2025
01:39 AM
1 Upvote
Mar 11, 2025
01:39 AM
1 Upvote
If the Preferences-reset @Ged_Traynor recommended should not remedy the issue please try Photoshop > Preferences > General Use Legacy "New Document" Interface.
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Mar 11, 2025
01:37 AM
BridgeからCameraRawでRawデータの加工を実施し、jpegに書き出ししてBridgeを終了した後、もう一度Bridgeを起動しようとしても起動できません。タスクマネージャーで見ると、バックグラウンドタスクとして残っています。これを終了させるとBridgeを起動できるようになります。 この状況は必ずではなく、たくさんのデータ、或いは長時間操作していた後に多いように感じています。 Bridgeのバージョンは、2021,2024,2025、OSはWindows11です。原因と対策をご存じの方いらっしゃいましたら教えてください。
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Mar 11, 2025
01:37 AM
BridgeからCameraRawでRawデータの加工を実施し、jpegに書き出ししてBridgeを終了した後、もう一度Bridgeを起動しようとしても起動できません。タスクマネージャーで見ると、バックグラウンドタスクとして残っています。これを終了させるとBridgeを起動できるようになります。 この状況は必ずではなく、たくさんのデータ、或いは長時間操作していた後に多いように感じています。 Bridgeのバージョンは、2021,2024,2025、OSはWindows11です。原因と対策をご存じの方いらっしゃいましたら教えてください。
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Mar 10, 2025
11:49 AM
Adobe seems to be worsening their apps in recent updates, things are so infuriating now
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Mar 10, 2025
08:52 AM
redeem asap. redemption codes can expire and extend the current subscription no matter when it expires.
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Community Expert
in Photoshop ecosystem Discussions
Mar 09, 2025
04:48 PM
1 Upvote
Mar 09, 2025
04:48 PM
1 Upvote
Thanks for that link Ged. Methinks I'd better bookmark it for future refference.
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Mar 09, 2025
09:57 AM
I had a similar problem. When I edit an image in Camera Raw and try to open it in Adobe Photoshop 2025 as a smart object, nothing happens. It won't open. I have tried the solution listed below several times, and it hasn't worked for me. What should I do to fix this?
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Mar 08, 2025
01:03 AM
1 Upvote
Can you open other file formats than jpeg? (since you specifically mention jpeg).
Dual graphics is a known problem with laptops, which can cause a very wide range of issues. The very first thing you need to do is disable the Intel UHD 700 completely.
Uninstalling and reinstalling won't do much. The important thing is to go into your Windows user account and clear the Photoshop settings folder (aka resetting the preferences). This is the entire app configuration and deleting it returns the app to clean factory state. Corrupt preferences can cause inexplicable behavior that looks like application bugs.
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Mar 07, 2025
09:25 AM
Thank you so much! I just updated Photoshop and this was happening to me as well.
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Mar 07, 2025
07:03 AM
@grega99503882 well that's a pain, at least you got it sorted
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Mar 07, 2025
06:31 AM
1 Upvote
@mohamed_latifi3133 the oldest version of Photoshop available from the Creative Cloud is 2021 (22.2)
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Mar 07, 2025
05:39 AM
1 Upvote
@KostasHarv for the ACR error, have a look at the troubleshooting steps in the link below
https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot
Especially this bit
6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files
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Mar 07, 2025
05:35 AM
@Vasanth_I1861 there is no authorization code, CS2, CS3 and CS4 activation servers have been shutdown
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Mar 07, 2025
12:07 AM
@clloff have a look at the troubleshooting steps in the link below
https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot
Especially this bit
6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files
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Mar 06, 2025
09:47 PM
Yes, this option was added to the Remove Tool at some point recently, not sure when.
It, er... removes the major gray area (sorry, no pun intended...), and pretty much solves this whole dilemma. Turn off AI here, and you're in safe waters.
In short, a very welcome and needed addition.
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