Hi meeila, Try to do it with keyframes with the CC Snowfall plug-in with these parameters: Initial keyframes in Flakes and Size options: Final keyframes in the same options: Do not do it with 2 solids, because you have not told me what features your team has. If it does not work for you this way, with a little more information from your team it might be easier to help you. Try it and let me know. Byron C. ... View more

Premiere Pro can manipulate a MP4 file perfectly, maybe your file is corrupted. Can you play it by opening it from your Windows Explorer or Finder? ... View more

Export, means that you make a final video from my video sequence or timeline in Premiere Pro. ... View more

Hi anwitod, You are putting -2 in Expansion, you have to put a positive value or 0. You are letting 2 pixels without mesh and the Puppet Tool don't taking effect. That's why you see the pixels that you have left as if they were an edge. Regards! ... View more

When you exports, you have to choose Pixel Aspect Ratio 1.0 or Square Pixels, in this case you have exactly 1440x1080px in your final export. But, this is not a Format, this not exist, but you can do it. Finally, the issue of the 1440x1080px is that it is a variation of the Full HD 1920x1080px, the difference between the first is that it has a wider pixel (1.33) and the second uses a square pixel (1.0). The 1440 with 1.33 of P.A.R makes a compensation to have the proportion of 1920, so when exporting you see the same size in both, by the compensation of the pixel of the first. Regards! ... View more

Can you upload a screenshots of the Layers panel in Ai please?  ... View more

Jun, you need 8GB RAM as a minimum requirement to install Premiere Pro. You have to install 4GB more in your MacBook, but Adobe recomments 16GB. Here you have q link with the system requeriments for Pemiere Pro: Requisitos del sistema de Adobe Premiere Pro Regards! ... View more

Hi traciem, Your selected brush are at 4640 pixels in size. With that size you surpass that of your screen and you can not see it because it's immense. Give your brush less size and this solve your problem, I also see that you are painting black on black, change the brush color or the background color. Regards! ... View more

Hi Jun, What version of Premiere Pro? What MacBook? with more info we can help you. Make screenshot to "About this Mac" and tell us what version of Premiere Pro have you got. *And my suggest for the next time you want to uninstall an Adobe application, use the uninstall option that is in the folder of every Adobe application in the Applications folder in your Mac OS. This is the best choice. ... View more

Here you have got the Radeon HD 6xxx Drivers, albertm41471390​: Legacy Regards! ... View more

You're welcome! ... View more

If you make render in another project with another videos? it crashes? if not, the problem is the video. ... View more

Try purging: Edit menu / Purge / All Memory & Disk Cache... ... View more

Hi Patrick, try this: While After Effects is closed, clic to open it and inmediatly press Shft + Alt + Cmd en Mac o Shft + Alt + Ctrl en Windows at the same time. This action resets all preferences to default state, including Media & Disk Cache preference. Regards! ... View more

Hi albertm, If you could upload screenshots it would be easier to help you. ... View more

Look up this, have you got updated your AME CC 2017? 'cause here we have an issue fixed. Try updating. ... View more

Sorry, again: Are both at the same bitrate? Maybe you have to put a little bit more bitrate to the small video. ... View more

Are both at the same bitrate? Maybe you have to put a little bit more bitrate to the large video. ... View more

Hi ondrejh71856982, The H.264 is an excellent video codec but it is compression and especially affects the colorimetry, not the luminance, because the human vision is more sensitive to the changes of luminance than to the color ones, for this reason the changes in the color compression is less noticeable. However, the trained eye can not be deceived, yes it is a little opaque if we compare with the original video. If what you need is to have an excellent quality of video you should use for example an Apple ProRes codec if it is for broadcast, but if you need it for Web if it is with the H.264 codec. Surely the Wondershare internally applies a bit of saturation so you do not notice the change when compressing your video, and if that's how you need it, perfect! ... View more

You are welcome! ... View more

If you want to read a little bit more about Captions compatibility in YouTube here you have the link, but it's in spanish. Supported subtitle and closed caption files - YouTube Help ... View more

This is the issue you have. (sorry but my native language is spanish, I'm ecuadorian jejeje) "Our preferred file format is the Scenarist Closed Caption (extension .scc). These files are an accurate representation of CEA-608 data, which is the preferred format when subtitles are based on CEA-608 functions" You have to use .scc format to subtitles in YouTube. Choice this Captions file format: I hope that with this option you can solve your problem my friend. Best regards, Byron 🙂 ... View more

You may have some bad subtitle settings on the YouTube platform. Check all configurations well. ... View more

It is rare that you do not appear in the SRT format, I will try to investigate a little more about that in order to help you. With respect to changing the whole background if you can, but for that you must have created an Open Captions, in that case if you can remove the background with a single step selecting everything while pressing the Shift key in the first Captions and then in the last, then you put 0% opacity. If you created a CEA-608 or CEA-708 for example, you can change all the text by selecting it with the Shift key pressed but the background is complicated if you want to change everything with just one step. ... View more

You just can change the background and texto color before you exporting your video with Captions while you are editing it in the Captions Panel, you can't change this after export. ... View more

Hola matiast71818568, aquí te dejo el número al que debes llamar y preguntar con exactitud lo que cancelarás por el plan que requieres, puedes hacerlo de lunes a viernes en horario de oficina. Argentina 8002660538 Saludos! ... View more