Glad to hear the resizing worked! To address the color change issue, unfortunately, SVGs are a bit limited when it comes to direct color manipulation in InDesign. However, here’s what you can do: 1. If you want more flexibility with editing the icon, you can open the SVG in Illustrator and modify the color there. 2. Once you’ve made the changes in Illustrator, save the file and open your InDesign file. If the SVG doesn't show the update you made in Illustrator, relink it.   Let me know if you need further clarification!   Best, Anshul ... View more

Hello @thierry_6185,   I see you’re encountering an issue where printing to your laser engraving printer is getting stuck at 0% after updating to Illustrator 29.2.1. To assist in identifying the cause, could you kindly provide a bit more information? 1. Printer make and model. 2. An MSInfo file: •On Windows: Press Win + R, type msinfo32, and press Enter. Then go to File > Export to save the file. 3. Confirm whether the printer is connected locally, via a network or Wi-Fi, and if the issue occurs with all files or specific ones.   This will help narrow down the issue. Also, if you’ve tried printing from any other applications (e.g., Photoshop or Acrobat), does the issue persist there as well?   Thanks for your patience!   Best, Anshul Saini ... View more

Hello @defaultmo9xo7u2e8yc,   I understand that printing is causing Illustrator to crash/ not responding. To help resolve this issue, could you please provide the following details? 1. The exact version of Illustrator you’re using (e.g., 29.2.1). 2 The version of Windows (e.g., Windows 11, version 22H2) you are using. 3. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 4. An MSInfo file to capture your system details: • On Windows: Press Win + R, type msinfo32, and press Enter. Then go to File > Export to save the file. 5. Confirm whether the printer is connected locally, via a network or Wi-Fi, and if the issue occurs with all files or specific ones.   These details will help the product team pinpoint the root cause.   Looking forward to hearing from you!   Best, Anshul Saini ... View more

Hello @jonny_payne,   Thank you for sharing this issue regarding Illustrator 29.2.1. I understand the inconvenience this must be causing. To further investigate and assist with this, could you kindly provide the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., HP LaserJet 1000, Canon PIXMA). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Also, could you confirm if the printer is connected locally, via a network or Wi-Fi? Does the issue occur with all files, or is it isolated to specific ones?   Your input will be very helpful for the product team.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @marcusf23195413,   Thank you for the update. Since resetting the printer hasn’t resolved the issue, could you please provide the following details to help with further troubleshooting? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. Confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones. 4. Printer make & model. 5. An MSInfo file for system details. You can generate it by pressing Win + R, typing msinfo32, and hitting Enter. Once the window opens, go to File > Export, save the file, and share it with us.   This will assist us in narrowing down the issue and finding a solution.   Looking forward to hearing from you! Best, Anshul Saini ... View more

Hello @Metin_?ahin8424,   Thank you for sharing those details! To further investigate and resolve the issue, could you confirm the following: 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. An MSInfo file capturing your system details. You can generate this by pressing Win + R, typing msinfo32, and pressing Enter. Once open, go to File > Export and save the file. 4. Confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones.   These additional details will help us pinpoint the cause of the issue and guide you toward a resolution.   Looking forward to your response! Best, Anshul Saini ... View more

Hello @GRID_James,   I understand that you’re having difficulties printing from Illustrator. To investigate the issue further, could you please share the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The HP LaserJet printer model (e.g., HP LaserJet Pro MFP M428fdw). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Additionally, could you confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones?   These details will help the product team resolve the issue more efficiently.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @Virginie38546105o1x2,   I’m glad to hear that reverting to version 29.1 helped resolve the issue temporarily. To assist in investigating the root cause, could you please share the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., Epson EcoTank L3250, Canon PIXMA TS9520). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Additionally, could you confirm whether the printer is connected locally, via a network or Wi-Fi, and whether the issue happens with all files or specific ones?   Your input will be crucial in helping the product team understand the issue better.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @StudioBlaque @defaultd0krx8m5k2cs @Crashless and @nicholasH_L,   Thank you for sharing your experiences; I understand how disruptive it can be to encounter printing issues while using Illustrator.   To help the product team investigate further, could you please provide the following details? 1. The version of Windows (e.g., Windows 11, version 22H2) or macOS (e.g., macOS Ventura 13.5) you are using. 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., Epson EcoTank L3250, Canon PIXMA TS9520). 4. An MSInfo file to capture detailed system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file. • On macOS: Use About This Mac > More Info > System Report, then select File > Save to generate the file.   Additionally, please confirm: • Whether the printer is connected locally, through a network, or via Wi-Fi. • Whether the issue occurs with all files or only specific ones.   Your input will be instrumental in diagnosing the issue. For now, reverting to version 29.1, as suggested, remains a practical workaround.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @anderfoo,   Thank you for sharing the additional details and the screen recording; they’ve been extremely helpful in isolating the issue. Based on your feedback and additional testing, the product team has thoroughly investigated this issue. Here are the findings so far: 1. Entering Edit Mode: • When double-tapping the text, the app zooms into the text field, but the expected behavior (highlighting the text in blue and entering edit mode) is not occurring consistently. This prevents users from typing or editing text properly. • The team has identified this as a bug. It seems that the app enters edit mode but exits unintentionally due to a system interaction issue. 2. Interaction with the Magic Folio Keyboard: •The problem appears to be specific to certain keyboard setups, like the Magic Folio Keyboard for iPad 10th Gen. Other configurations (e.g., Magic Keyboard, Magic Keyboard Pro, or external keyboard) are working as expected. •Disconnecting the Folio Keyboard temporarily resolves the issue by enabling the on-screen keyboard, which allows text editing as expected. 3. Other Observations • Long-pressing the text activates the eyedropper, which is the intended behavior but can be confusing when users are attempting to select or edit text. • When typing on the keyboard without entering edit mode, the app interprets key presses as shortcuts, which is why tools are switching.   To assist further, could you please help us with the following updates: 1. Could you confirm the Fresco version your colleague uses where the Text tool functions correctly? This information will help us investigate compatibility and regression issues. 2. Are you using an iPad 10th Generation, or could you share the exact model of your iPad? You can find this under Settings > General > About > Model Name.   Your input will assist our team in narrowing down the specifics and identifying a resolution.   Looking forward to your response.   Best regards, Anshul saini ... View more

Hello @emm durg,   It looks like you’re trying to resize and manipulate an SVG file in InDesign. By default, SVGs in InDesign are treated as linked objects, which can sometimes feel restrictive if you’re not used to how InDesign handles graphics. Here’s how you can work with them:   Steps to Resize and Manipulate an SVG in InDesign: 1. Click on the SVG's bounding box (square). This is the frame that contains the graphic. Increase the size of the frame. 2. Right-click the frame and choose Fitting > Fill Frame Proportionally.   Let us know how it goes. Best, Anshul Saini ... View more

Hi @Gun Chuikov,   The suggestions from Mike and Robert are excellent starting points. If you haven’t already, back up your preferences and try resetting them or exporting the file as an IDML using the provided guides. This can often resolve these issues.   Since your document is saved as a cloud document, let’s begin by downloading a local copy: 1. Visit the Cloud document website (https://www.adobe.com/files). 2. Download your file to your local drive. Once you’ve downloaded it, try opening the local file in InDesign. If the issue persists and the file still won’t open, please share the file with us. This will allow us to explore recovery options and see if we can help restore your work.   Let us know how it goes, and we’ll support you every step of the way. Best, Anshul Saini ... View more

Hello @Leandro29306313rcfo, The suggestion from Monika Gause about testing this inSafe Mode (Mac/ Windows). If you haven’t already done so, please check and share whether the issue persists when you boot your system into Safe Mode. Additionally, I’d like to help pinpoint the issue further. Could you confirm the following details?  1. Have you updated to the latest version (29.2.1)? If not, please do so and let us know if the behavior improves.  2. Are you exporting locally to your hard drive, or is it a network drive, external drive, or server?  3. Where are your working files and linked assets stored? For example, are they local or in a cloud/network location?  4.  Please share your OS version and specs, as it can provide context about how Illustrator interacts with your system. Understanding these details will help us tailor the next steps for you. We’re here to ensure Illustrator works seamlessly for your projects. Looking forward to your response! Best, Anshul Saini ... View more

Hello @Terri32859766e6eg,   Thank you for reaching out and sharing your observations. I understand how crucial it is to have Illustrator running smoothly, and I’d be happy to assist in narrowing down the issue.   To help us identify the root cause, could you kindly confirm the following: 1. Which troubleshooting steps have you already tried (e.g., resetting preferences, running Illustrator as an administrator, etc.)? 2. Windows System Information (msinfo): • Press Win + R, type msinfo32, and hit Enter. • In the System Information window, go to File > Export, save the file, and share it with us. 3. Windows Version and Build Number: Press Win + R, type winver, hit Enter, and share its screenshot. 4. The version of Illustrator you currently have installed.   With these details, we can investigate further and provide guidance tailored to your setup. Your efforts in sharing this information will help us get closer to a resolution. Looking forward to your response! Best, Anshul Saini ... View more

Hi @Lorelynn219941164iiw, Thank you for your patience and for sharing the details. This issue seems to have been addressed in the latest Illustrator version 29.2.1. Could you please update your Illustrator to this version and check if the problem with the text block is resolved? Once updated, try opening your file again and let us know if the text block appears as expected. If the issue persists, feel free to share your findings so we can further investigate. Looking forward to hearing from you! Best, Anshul Saini ... View more

Hi @abstract_passion0234,   As our expert, @Ton Frederiks, rightly asked, could you please confirm when exactly this message appears? A screen recording showing the steps leading to the message would be really helpful in identifying the root cause.   Here are a few steps you can try that might help resolve the issue: 1. Log Out and Log In: • Log out of your Adobe account. • When you reach the login page, choose “Continue with Google” and log in using that option. • Check if this resolves the issue. 2. Reinstall Through CCDA: • If the issue persists, reinstall the Creative Cloud Desktop App (CCDA). • Download it from this link. • Once installed, use it to reinstall Illustrator and see if the problem is resolved.   Additionally, a similar issue was discussed in the Adobe XD Community. You can check out the solutions posted here and see if they help.   Let us know how it goes, and feel free to provide any updates or ask further questions. Best, Anshul Saini ... View more

Hi @nunob31682857,   I understand how frustrating this situation has been for you, especially given the time and effort you’ve invested in seeking a resolution. To help us investigate further, could you please share the following details: 1. Windows System Information (msinfo) file: https://adobe.ly/4g4CbB0. 2. Screenshot of Windows Version and Build Number: • Press Win + R, type winver, and hit Enter. • Share the version and build number displayed in the dialog box. 3. Check if Windows Media Player Legacy is installed on your device from the control panel > Turn Windows features on or off.   These details will provide clarity and help determine if there’s a configuration issue contributing to the problem. Let us know once you’ve checked or if you need assistance with any of the steps.   Thank you for your patience as we work toward a solution! Best, Anshul Saini ... View more

Hi @Alessandro_Biscardi_1991,   This issue has been resolved in the Illustrator v29.2.1 release. Please update your application to the latest version using the Creative Cloud Desktop app, and the Text tool should work as expected. Let us know if you encounter any further issues! Best, Anshul Saini ... View more

Hello @dv8kiwi,   Thank you for sharing the detailed context and updates regarding your issue with vector brush pressure sensitivity in Adobe Fresco. I can see how this might be impacting your workflow, and I’m here to assist you in resolving it effectively.   Try the steps suggested by the users and experts on this community thread: https://adobe.ly/40D34Yz, and let us know if that helps!   If the Issue Persists:   Kindly share these additional details to help us investigate further: • A screen recording of the problem to demonstrate behavior. • Confirmation of whether similar issues occur in older Fresco versions. • Share the System info file (https://adobe.ly/4g4CbB0)   Feel free to update us on your findings—we’re committed to helping you achieve a consistent and reliable experience with Fresco.   Best Regards, Anshul Saini ... View more

Hi @Katrien_Van Brusselen9701,   Welcome to the community! To make your coloring page transparent while keeping the linework intact, here’s how you can proceed:   Step 1: Create Linework   To create or refine your linework or color inside the line work: • Watch this tutorial on creating linework using the image as a reference layer. • Learn more about setting up and using reference layers here.   Step 2: Use the Paint Inside Tool   Once your linework is ready, use the Paint Inside tool to fill within the boundaries effortlessly. • Follow the instructions in this Paint Inside HelpX guide for a detailed walkthrough on using the tool effectively.   Let me know if you have further questions or need help with any step! 😊 Best, Anshul Saini ... View more

Hi @zaina_1101,   Thank you for sharing the details. Illustrator on iPad requires a device with at least 4GB of RAM for optimal performance. With heavy projects, crashes can sometimes occur, especially if the battery is low, multiple apps are open in the background, or it is low on storage.   Please let us know if this issue happens with a brand-new, blank file with no apps open in the background. If the crash happens while working on a specific file or using a particular tool, can you share a screen recording of the issue and the file for further investigation? This will help us identify the root cause and provide a more targeted solution.   Looking forward to hearing from you!   Best regards, Anshul Saini ... View more

Hi @Ivan Felipe_Tenjo Cue4087,   Thanks for sharing your concern! If the file isn’t opening in Illustrator after sending it from Fresco, please try the following: 1. Log out of both Fresco and Illustrator, then log back in. This can help refresh the sync between the apps. 2. In Fresco, use the Send to Illustrator option again.   Let us know if the issue persists.   Looking forward to hearing back!   Best regards, Anshul Saini ... View more

Hi @damz_77, Currently, it’s not possible to directly transfer files from Illustrator to Fresco since Fresco only supports PSD files. However, here’s a possible workaround for better editability:  1. Prepare the file in Illustrator:  • Ungroup all layers in Illustrator to simplify the structure.  • Export the file as a PSD by going to File > Export > Export As and choosing the PSD format.  2. Open in Photoshop (Optional):  • Open the PSD file in Photoshop, then save it as a Cloud Document by choosing File > Save as > Save to Cloud Documents.  3. Access in Fresco:  • Open Fresco and find the Cloud Document under Home > Your Files to continue working on it. Let us know if you need further help with the steps! Best, Anshul Saini ... View more

Hi @wendy_intira7349,   Thanks for reaching out. Adobe Fresco is currently available for Windows and iOS devices. Unfortunately, the Lenovo Tab M11, running on Android, would not be compatible with Fresco.   For detailed system requirements, you can refer to the official documentation here: Adobe Fresco System Requirements.   If you’re looking for compatible tablets, devices like the iPad Pro (iOS) or Windows Surface Pro 10 are great options for running Adobe Fresco smoothly.   Let us know if you have more questions!   Best, Anshul Saini ... View more

Hi @anderfoo @nolanzone @Nolan_zone,   Thank you for sharing the details of this issue. We’ve logged a bug for this to be investigated by the product team, and they are looking into it. We’ll provide updates as soon as more information becomes available.   In the meantime, could you please assist us by trying the following steps and providing additional details? 1. Interaction Method: • Are you tapping on the screen or using the keyboard’s trackpad to double-click the text? • Have you tried both workflows and do they result in the same issue? 2. Enable ‘Show Touches’: • Please enable the ‘Show touches’ setting in the app under Settings > Input > Touch. This will help us identify where taps or clicks are occurring. 3. Check Without Folio Keyboard: • Disconnect the Folio keyboard and test the Text tool using only touch and the Apple Pencil. Let us know if the issue persists. This will help determine whether this is a Fresco-specific issue or a compatibility issue with the Folio keyboard. 4. iPad and App Details: • Share your iPad model and confirm if both iOS and Fresco are updated to their latest versions. Let us know if you notice any changes after ensuring both are up to date.   5. @anderfoo Please confirm the Fresco, iOS version, and iPad model on which this works fine for your colleague.   Due to App Store restrictions, reverting to an older version of Fresco isn’t an option for iPads, though it is possible for Windows devices.   We appreciate your effort in sharing these details to help the team investigate the issue further.   Best regards, Anshul Saini ... View more

Hi @Marina303696150zau,   Thanks for sharing the details and logs. Unfortunately, since the file has been modified, it’s not possible to depict the exact issue that caused the data to not sync earlier. For future instances, if this kind of issue occurs again, I recommend duplicating the file before continuing work and sharing the original file link along with the logs. This will help us investigate the issue thoroughly.   I know how much effort and creativity goes into every project, and as a former designer myself, I can empathize with how frustrating this must be. Please feel free to reach out to me directly via DM if this happens again, and I’ll make sure it’s escalated promptly.   Thank you for your understanding!   Best regards, Anshul Saini ... View more

Hi @Eliyah Gevalt,   Thanks for providing those details. It sounds like the issue has been consistent across different setups. To help narrow things down, could you please share the exact versions of Illustrator and the operating systems you’re using? Additionally, if possible, could you provide a screen recording demonstrating the issue along with a sample file when it occurs? This will help us share it with the product team for further investigation.   We’ll take a closer look to help resolve this as efficiently as possible.   Best, Anshul Saini ... View more

Hi @Olavin,   Thanks for sharing the details!   To help troubleshoot, would you mind confirming if under Effect menu > Document Raster Effects Settings are correct and ensuring transparency settings are consistent?   Also, could you please share a sample file or screen recording demonstrating the issue and confirm the Illustrator version on your & colleagues' machines? Looking forward to your response.   Best, Anshul Saini ... View more

Hi @eric_5223,   We’ve just released Illustrator v29.2.1 today, which includes numerous bug fixes, and one of them appears to address an issue similar to what you’ve described. You can find more details here: Using color mixer in control panel for stroke changes unexpectedly.   Would you mind updating to the latest version and checking if it resolves the eyedropper tool behavior? Once you update, let us know how it goes! Thanks, Anshul Saini ... View more

Hi @Paul26186206xcjp,   I tested this on multiple devices, including the iPad 10th generation, iPad Pro M1, and iPad Pro M4, all running iPadOS 18.2.1 with Illustrator 3.0.8, but I couldn’t replicate the issue. The color picker worked as expected in all cases.   Could you confirm: 1. Is this happening in a specific file or across all files? 2. Does this behavior occur in a new, blank file as well? 3. Would you be willing to share a sample document in which the issue is replicable so we can investigate further?   Looking forward to assisting you further! Best, Anshul Saini ... View more