Hi @Pamela316184660hug,   Thank you for sharing the details. I appreciate @Kurt Gold confirming this behavior on his system—it indeed seems unusual. Anubhav and I are both unable to reproduce this on Windows 11 and macOS Sequoia.   To help us investigate further, could you please: 1. Share your system information. You can do this by pressing Win + R, type msinfo32, and export the file under File > Export. 2. Check if Hardware Acceleration is enabled in Windows’s settings. If it is, try turning it off and see if this resolves the issue.   These steps will help us understand the cause better. Let me know how it goes!   Best regards, Anshul Saini ... View more

Thank you for sharing the screenshot. Based on the details, the issue shown in your screenshot seems to be different from what is being discussed in this thread.   In the Print Output section of your settings, I see that the mode is currently set to Composite. Could you please try the following steps to see if it resolve the issue: 1. Change the mode to Separation (Host-Based). 2. After changing the mode, click on the Document Inks you want to include. 3. Try printing again and let us know if this helps.   Looking forward to hearing back from you!   Best regards, Anshul Saini ... View more

Hello @Daniele22907566hhb2,   Thank you for checking. Since the issue persists, it would be helpful if you could share a screen recording of what exactly happens when you try to print.   Additionally, could you confirm the following: 1. Did you roll back to version v29.2 or v29.1, then update to v29.2.1 to check this? 2. Were you already using version 29.2.1 before encountering this issue? 3. Did you reinstall the app or restart your system to see if the issue was resolved?   It would also help if you could share these details: 1. The version of Windows (e.g., Windows 10 build 1909). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., HP LaserJet 1000, Canon PIXMA). 4. An MSInfo file capturing your system information: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Also, could you confirm if the printer is connected locally, via a network, or via Wi-Fi? Does the issue occur with all files or specific ones?   These details and the screen recording will help us escalate the issue to the product team for further investigation.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @Monika Gause,   The backend fix specifically addresses the reported print issue. Those who rolled back to version 29.1 or v29.2 to resolve the issue can now install version 29.2.1 again to take advantage of the fix. However, users who are already on version 29.2.1 don’t need to reinstall it; relaunching the app or restarting the system will do it.   regards, Anshul Saini ... View more

Hello @alice_8309,   I understand how challenging it can be when printing functionality is disrupted. As @Monika Gause pointed out, this issue has been reported by several users after updating to Illustrator 29.2.1. The product team has identified that this issue is reproducible on Windows 10 systems and is working diligently to resolve it.   For now, reverting to version 29.1 or 29.2 is the best temporary solution to regain printing functionality.   Your patience and understanding are greatly appreciated as we work on a fix.   Best regards, Anshul Saini ... View more

Hello @Crashless and @Cascadia Screen Printing,   Thank you for sharing these details.   The product team has identified this printing issue as reproducible on Windows 10 systems and has logged it as a bug. It does not appear to affect Windows 11. The team is actively working on a resolution.   In the meantime, reverting to Illustrator 29.1 remains the most reliable workaround. If you need assistance with this, please let me know.   @Cascadia Screen Printing, we appreciate you providing the additional information that will aid the investigation.   Thank you for your patience as we work on a fix.   Best regards, Anshul Saini ... View more

Thank you for confirming the issue occurs with all file types.   I’d like to share that the product team has been able to reproduce this issue specifically on Windows 10 systems. The issue does not appear to affect Windows 11. The team has logged this as a bug and is actively working on a fix.   We appreciate your patience while the team is working on a fix.   Best regards, Anshul Saini ... View more

Thank you for clarifying the setup with Trotec JobControl 11.4.6 and the laser engraver connected via a USB serial port, @thierry_6185.   To investigate further, could you please confirm whether the issue occurs with all file types or only specific ones when printing from Illustrator? Also, what file format(s) are you printing (e.g., .PNG, .JPG, .AI, .PDF, etc.)?   Looking forward to your response!   Best regards, Anshul Saini ... View more

Thank you for sharing the details you could provide despite being on the move, @Crashless.   When you have access to the machine again, could you please confirm the following? 1. The file format(s) you were trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. An MSInfo file, as outlined in my previous message, to assist with system diagnostics.   Looking forward to hearing from you!   Best regards, Anshul Saini ... View more

Glad to hear the resizing worked! To address the color change issue, unfortunately, SVGs are a bit limited when it comes to direct color manipulation in InDesign. However, here’s what you can do: 1. If you want more flexibility with editing the icon, you can open the SVG in Illustrator and modify the color there. 2. Once you’ve made the changes in Illustrator, save the file and open your InDesign file. If the SVG doesn't show the update you made in Illustrator, relink it.   Let me know if you need further clarification!   Best, Anshul ... View more

Hello @thierry_6185,   I see you’re encountering an issue where printing to your laser engraving printer is getting stuck at 0% after updating to Illustrator 29.2.1. To assist in identifying the cause, could you kindly provide a bit more information? 1. Printer make and model. 2. An MSInfo file: •On Windows: Press Win + R, type msinfo32, and press Enter. Then go to File > Export to save the file. 3. Confirm whether the printer is connected locally, via a network or Wi-Fi, and if the issue occurs with all files or specific ones.   This will help narrow down the issue. Also, if you’ve tried printing from any other applications (e.g., Photoshop or Acrobat), does the issue persist there as well?   Thanks for your patience!   Best, Anshul Saini ... View more

Hello @defaultmo9xo7u2e8yc,   I understand that printing is causing Illustrator to crash/ not responding. To help resolve this issue, could you please provide the following details? 1. The exact version of Illustrator you’re using (e.g., 29.2.1). 2 The version of Windows (e.g., Windows 11, version 22H2) you are using. 3. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 4. An MSInfo file to capture your system details: • On Windows: Press Win + R, type msinfo32, and press Enter. Then go to File > Export to save the file. 5. Confirm whether the printer is connected locally, via a network or Wi-Fi, and if the issue occurs with all files or specific ones.   These details will help the product team pinpoint the root cause.   Looking forward to hearing from you!   Best, Anshul Saini ... View more

Hello @jonny_payne,   Thank you for sharing this issue regarding Illustrator 29.2.1. I understand the inconvenience this must be causing. To further investigate and assist with this, could you kindly provide the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., HP LaserJet 1000, Canon PIXMA). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Also, could you confirm if the printer is connected locally, via a network or Wi-Fi? Does the issue occur with all files, or is it isolated to specific ones?   Your input will be very helpful for the product team.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @marcusf23195413,   Thank you for the update. Since resetting the printer hasn’t resolved the issue, could you please provide the following details to help with further troubleshooting? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. Confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones. 4. Printer make & model. 5. An MSInfo file for system details. You can generate it by pressing Win + R, typing msinfo32, and hitting Enter. Once the window opens, go to File > Export, save the file, and share it with us.   This will assist us in narrowing down the issue and finding a solution.   Looking forward to hearing from you! Best, Anshul Saini ... View more

Hello @Metin_?ahin8424,   Thank you for sharing those details! To further investigate and resolve the issue, could you confirm the following: 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. An MSInfo file capturing your system details. You can generate this by pressing Win + R, typing msinfo32, and pressing Enter. Once open, go to File > Export and save the file. 4. Confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones.   These additional details will help us pinpoint the cause of the issue and guide you toward a resolution.   Looking forward to your response! Best, Anshul Saini ... View more

Hello @GRID_James,   I understand that you’re having difficulties printing from Illustrator. To investigate the issue further, could you please share the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The HP LaserJet printer model (e.g., HP LaserJet Pro MFP M428fdw). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Additionally, could you confirm whether the printer is connected locally, via a network, or Wi-Fi, and if the issue occurs with all files or specific ones?   These details will help the product team resolve the issue more efficiently.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @Virginie38546105o1x2,   I’m glad to hear that reverting to version 29.1 helped resolve the issue temporarily. To assist in investigating the root cause, could you please share the following details? 1. The version of Windows (e.g., Windows 11, version 22H2). 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., Epson EcoTank L3250, Canon PIXMA TS9520). 4. An MSInfo file capturing your system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file.   Additionally, could you confirm whether the printer is connected locally, via a network or Wi-Fi, and whether the issue happens with all files or specific ones?   Your input will be crucial in helping the product team understand the issue better.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @StudioBlaque @defaultd0krx8m5k2cs @Crashless and @nicholasH_L,   Thank you for sharing your experiences; I understand how disruptive it can be to encounter printing issues while using Illustrator.   To help the product team investigate further, could you please provide the following details? 1. The version of Windows (e.g., Windows 11, version 22H2) or macOS (e.g., macOS Ventura 13.5) you are using. 2. The file format you are trying to print (e.g., .PNG, .JPG, .AI, .PDF, etc.). 3. The printer make and model (e.g., Epson EcoTank L3250, Canon PIXMA TS9520). 4. An MSInfo file to capture detailed system information. Here’s how to generate it: • On Windows: Press Win + R, type msinfo32, and click OK. Then, go to File > Export and save the file. • On macOS: Use About This Mac > More Info > System Report, then select File > Save to generate the file.   Additionally, please confirm: • Whether the printer is connected locally, through a network, or via Wi-Fi. • Whether the issue occurs with all files or only specific ones.   Your input will be instrumental in diagnosing the issue. For now, reverting to version 29.1, as suggested, remains a practical workaround.   Looking forward to your response!   Best regards, Anshul Saini ... View more

Hello @anderfoo,   Thank you for sharing the additional details and the screen recording; they’ve been extremely helpful in isolating the issue. Based on your feedback and additional testing, the product team has thoroughly investigated this issue. Here are the findings so far: 1. Entering Edit Mode: • When double-tapping the text, the app zooms into the text field, but the expected behavior (highlighting the text in blue and entering edit mode) is not occurring consistently. This prevents users from typing or editing text properly. • The team has identified this as a bug. It seems that the app enters edit mode but exits unintentionally due to a system interaction issue. 2. Interaction with the Magic Folio Keyboard: •The problem appears to be specific to certain keyboard setups, like the Magic Folio Keyboard for iPad 10th Gen. Other configurations (e.g., Magic Keyboard, Magic Keyboard Pro, or external keyboard) are working as expected. •Disconnecting the Folio Keyboard temporarily resolves the issue by enabling the on-screen keyboard, which allows text editing as expected. 3. Other Observations • Long-pressing the text activates the eyedropper, which is the intended behavior but can be confusing when users are attempting to select or edit text. • When typing on the keyboard without entering edit mode, the app interprets key presses as shortcuts, which is why tools are switching.   To assist further, could you please help us with the following updates: 1. Could you confirm the Fresco version your colleague uses where the Text tool functions correctly? This information will help us investigate compatibility and regression issues. 2. Are you using an iPad 10th Generation, or could you share the exact model of your iPad? You can find this under Settings > General > About > Model Name.   Your input will assist our team in narrowing down the specifics and identifying a resolution.   Looking forward to your response.   Best regards, Anshul saini ... View more

Hello @emm durg,   It looks like you’re trying to resize and manipulate an SVG file in InDesign. By default, SVGs in InDesign are treated as linked objects, which can sometimes feel restrictive if you’re not used to how InDesign handles graphics. Here’s how you can work with them:   Steps to Resize and Manipulate an SVG in InDesign: 1. Click on the SVG's bounding box (square). This is the frame that contains the graphic. Increase the size of the frame. 2. Right-click the frame and choose Fitting > Fill Frame Proportionally.   Let us know how it goes. Best, Anshul Saini ... View more

Hi @Gun Chuikov,   The suggestions from Mike and Robert are excellent starting points. If you haven’t already, back up your preferences and try resetting them or exporting the file as an IDML using the provided guides. This can often resolve these issues.   Since your document is saved as a cloud document, let’s begin by downloading a local copy: 1. Visit the Cloud document website (https://www.adobe.com/files). 2. Download your file to your local drive. Once you’ve downloaded it, try opening the local file in InDesign. If the issue persists and the file still won’t open, please share the file with us. This will allow us to explore recovery options and see if we can help restore your work.   Let us know how it goes, and we’ll support you every step of the way. Best, Anshul Saini ... View more

Hello @Leandro29306313rcfo, The suggestion from Monika Gause about testing this inSafe Mode (Mac/ Windows). If you haven’t already done so, please check and share whether the issue persists when you boot your system into Safe Mode. Additionally, I’d like to help pinpoint the issue further. Could you confirm the following details?  1. Have you updated to the latest version (29.2.1)? If not, please do so and let us know if the behavior improves.  2. Are you exporting locally to your hard drive, or is it a network drive, external drive, or server?  3. Where are your working files and linked assets stored? For example, are they local or in a cloud/network location?  4.  Please share your OS version and specs, as it can provide context about how Illustrator interacts with your system. Understanding these details will help us tailor the next steps for you. We’re here to ensure Illustrator works seamlessly for your projects. Looking forward to your response! Best, Anshul Saini ... View more

Hello @Terri32859766e6eg,   Thank you for reaching out and sharing your observations. I understand how crucial it is to have Illustrator running smoothly, and I’d be happy to assist in narrowing down the issue.   To help us identify the root cause, could you kindly confirm the following: 1. Which troubleshooting steps have you already tried (e.g., resetting preferences, running Illustrator as an administrator, etc.)? 2. Windows System Information (msinfo): • Press Win + R, type msinfo32, and hit Enter. • In the System Information window, go to File > Export, save the file, and share it with us. 3. Windows Version and Build Number: Press Win + R, type winver, hit Enter, and share its screenshot. 4. The version of Illustrator you currently have installed.   With these details, we can investigate further and provide guidance tailored to your setup. Your efforts in sharing this information will help us get closer to a resolution. Looking forward to your response! Best, Anshul Saini ... View more

Hi @Lorelynn219941164iiw, Thank you for your patience and for sharing the details. This issue seems to have been addressed in the latest Illustrator version 29.2.1. Could you please update your Illustrator to this version and check if the problem with the text block is resolved? Once updated, try opening your file again and let us know if the text block appears as expected. If the issue persists, feel free to share your findings so we can further investigate. Looking forward to hearing from you! Best, Anshul Saini ... View more

Hi @abstract_passion0234,   As our expert, @Ton Frederiks, rightly asked, could you please confirm when exactly this message appears? A screen recording showing the steps leading to the message would be really helpful in identifying the root cause.   Here are a few steps you can try that might help resolve the issue: 1. Log Out and Log In: • Log out of your Adobe account. • When you reach the login page, choose “Continue with Google” and log in using that option. • Check if this resolves the issue. 2. Reinstall Through CCDA: • If the issue persists, reinstall the Creative Cloud Desktop App (CCDA). • Download it from this link. • Once installed, use it to reinstall Illustrator and see if the problem is resolved.   Additionally, a similar issue was discussed in the Adobe XD Community. You can check out the solutions posted here and see if they help.   Let us know how it goes, and feel free to provide any updates or ask further questions. Best, Anshul Saini ... View more

Hi @nunob31682857,   I understand how frustrating this situation has been for you, especially given the time and effort you’ve invested in seeking a resolution. To help us investigate further, could you please share the following details: 1. Windows System Information (msinfo) file: https://adobe.ly/4g4CbB0. 2. Screenshot of Windows Version and Build Number: • Press Win + R, type winver, and hit Enter. • Share the version and build number displayed in the dialog box. 3. Check if Windows Media Player Legacy is installed on your device from the control panel > Turn Windows features on or off.   These details will provide clarity and help determine if there’s a configuration issue contributing to the problem. Let us know once you’ve checked or if you need assistance with any of the steps.   Thank you for your patience as we work toward a solution! Best, Anshul Saini ... View more

Hi @Alessandro_Biscardi_1991,   This issue has been resolved in the Illustrator v29.2.1 release. Please update your application to the latest version using the Creative Cloud Desktop app, and the Text tool should work as expected. Let us know if you encounter any further issues! Best, Anshul Saini ... View more

Hello @dv8kiwi,   Thank you for sharing the detailed context and updates regarding your issue with vector brush pressure sensitivity in Adobe Fresco. I can see how this might be impacting your workflow, and I’m here to assist you in resolving it effectively.   Try the steps suggested by the users and experts on this community thread: https://adobe.ly/40D34Yz, and let us know if that helps!   If the Issue Persists:   Kindly share these additional details to help us investigate further: • A screen recording of the problem to demonstrate behavior. • Confirmation of whether similar issues occur in older Fresco versions. • Share the System info file (https://adobe.ly/4g4CbB0)   Feel free to update us on your findings—we’re committed to helping you achieve a consistent and reliable experience with Fresco.   Best Regards, Anshul Saini ... View more

Hi @Katrien_Van Brusselen9701,   Welcome to the community! To make your coloring page transparent while keeping the linework intact, here’s how you can proceed:   Step 1: Create Linework   To create or refine your linework or color inside the line work: • Watch this tutorial on creating linework using the image as a reference layer. • Learn more about setting up and using reference layers here.   Step 2: Use the Paint Inside Tool   Once your linework is ready, use the Paint Inside tool to fill within the boundaries effortlessly. • Follow the instructions in this Paint Inside HelpX guide for a detailed walkthrough on using the tool effectively.   Let me know if you have further questions or need help with any step! 😊 Best, Anshul Saini ... View more

Hi @zaina_1101,   Thank you for sharing the details. Illustrator on iPad requires a device with at least 4GB of RAM for optimal performance. With heavy projects, crashes can sometimes occur, especially if the battery is low, multiple apps are open in the background, or it is low on storage.   Please let us know if this issue happens with a brand-new, blank file with no apps open in the background. If the crash happens while working on a specific file or using a particular tool, can you share a screen recording of the issue and the file for further investigation? This will help us identify the root cause and provide a more targeted solution.   Looking forward to hearing from you!   Best regards, Anshul Saini ... View more