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CShubert

Adobe Employee

Adobe Employee

Activity

Re: P: I have problem to change my payment plan to...

by Adobe Employee
Adobe Employee
 in Photoshop ecosystem Discussions
‎Dec 20, 2024 07:13 AM
‎Dec 20, 2024 07:13 AM
For additional information regarding the recent Photography Plan Changes, please see these Help Documents and blog post: CCPP 20 GB: Lr 1 TB: Blog Post:   Thanks, Cory - Photoshop Product Manager ... View more

Re: Generative Fill Enhance Not working

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 19, 2024 12:52 PM
‎Dec 19, 2024 12:52 PM
@LoganAC34 could you share some screenshots of what you are seeing, your workspace and what buttons/panels are showing?   Thanks, Cory - Photoshop Product Manager ... View more

Re: Remove reflections error in ACR (tech preview)

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 19, 2024 10:00 AM
‎Dec 19, 2024 10:00 AM
Hi @Frogman38 if you review this system spec for WIN and Adobe Camera Raw, it would seem your GPU is not supported due to its lack of memory:   https://helpx.adobe.com/camera-raw/system-requirements.html   Thanks, Cory - Photoshop Product Manager ... View more

Re: Photoshop beta freezes when masking

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 19, 2024 08:04 AM
‎Dec 19, 2024 08:04 AM
Thank you for the info @jime90533359 one thing we see is your scratch disk space is not enough, it is suggested to be around 100gb   Scratch volume(s): Startup, 931.5G, 14.1G free   See if you can free up or add more and if that solves this issue.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Remove reflections error in ACR (tech preview)

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 19, 2024 07:55 AM
‎Dec 19, 2024 07:55 AM
It might be what @Trevor.Dennis  has called out, your GPU is internal and may not be up to specs needed. Your driver is over 42 months old...   Vendor name: INTEL Driver date: 2021-06-01 000000.000000-000 Driver age: 42 months Driver version: 27.20.100.9664   You may also not have enough scratch disk space, based on what you are trying to do with the file   Scratch volume(s): Startup, 461.6G, 53.6G free   We would suggest 100gb of space if possible.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Parametric Filters Crashing my Photoshop

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 19, 2024 07:04 AM
‎Dec 19, 2024 07:04 AM
Hi @Rafael27000895sgip first, are you on the latest Ps beta?   Adobe Photoshop Version: 26.3.0 20241215.m.2906 73812db arm64   Next, It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Your crash log was removed as we can't do anything with that here, it needs to be supplied via the CrashReporter popup... did you do that and include your email when it was sent?   Thanks, Cory - Photoshop Product Manager ... View more

Re: Remove reflections error in ACR (tech preview)

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 18, 2024 12:57 PM
‎Dec 18, 2024 12:57 PM
Thank you @Frogman38    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Re: P: Photoshop Beta & v26.1 on Windows - Launch ...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 18, 2024 09:12 AM
‎Dec 18, 2024 09:12 AM
@Yadeeh32889830extc please see Mark Dahms pinned post above.   Thanks, Cory - Photoshop Product Manager ... View more

Re: New Reflection Tool

by Adobe Employee
Adobe Employee
 in Photoshop ecosystem Discussions
‎Dec 18, 2024 09:09 AM
‎Dec 18, 2024 09:09 AM
Hi @Jay Amundson please share your workflow steps so the team can try to reproduce here.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Cannot save an open file

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 18, 2024 09:04 AM
‎Dec 18, 2024 09:04 AM
@Jym SDX 118 the first part is showing where your prefs file lives based on your OS... you could simply move that prefs file onto your desktop and restart Ps beta.   The second part is a workflow do launch Ps beta and do the same thing, it is up to you which method you prefer.   The link is to the helpx doc that explains what this process is and why it may help you.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Photoshop beta freezes when masking

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 18, 2024 09:02 AM
‎Dec 18, 2024 09:02 AM
Hi @jime90533359    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Re: Remove replections error in ACR (tech preview)

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 18, 2024 08:58 AM
‎Dec 18, 2024 08:58 AM
Hi @Frogman38 could you share some screenshots of what you are seeing as well as your workflow so we can try to reproduce this issue?  Once you have turned on Tech Preview and restarted your Ps, walk us through your process along with images, this will be a huge help.   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Re: Freitransformieren fuktioniert nicht wie üblic...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 18, 2024 08:38 AM
1 Upvote
‎Dec 18, 2024 08:38 AM
1 Upvote
Hi all, the team is aware of this issue and have a fix in the works. We will update as soon as it has been resolved.   Thanks, Cory - Photoshop Product Manager ... View more

Re: P: Content Credentials Social Error

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 18, 2024 06:28 AM
1 Upvote
‎Dec 18, 2024 06:28 AM
1 Upvote
Hi all,   The team has found the issue and are working on the fix. It ends up that a change on Instagrams API has rendered this feature unusable.   We don't have a timeline but will update the thread as soon as a fix is pushed live.   Thanks, Cory - Photoshop Product Manager ... View more

Re: P: Photoshop beta no "duplicate image" dialog ...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 17, 2024 11:37 AM
‎Dec 17, 2024 11:37 AM
Hi @Whispering_EuphoriaB82B we see this as well and have passed it on to the team.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Not able to use reference file in Generative w...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 17, 2024 07:46 AM
‎Dec 17, 2024 07:46 AM
Hey everybody, a update was released on Friday and we would like to know if this solved the issue for you?  Please share your findings.   Thanks, Cory - Photoshop Product Manager ... View more

Re: P: Content Credentials Social Error - Status c...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 16, 2024 01:13 PM
2 Upvotes
‎Dec 16, 2024 01:13 PM
2 Upvotes
Hi @N3evin the team was able to reproduce and see the same thing and have begun to work on it.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Top menu bar becomes inaccessible

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 14, 2024 06:52 PM
‎Dec 14, 2024 06:52 PM
Hi @Jym SDX 118    Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Re: parametric filter not working

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 13, 2024 08:09 PM
2 Upvotes
‎Dec 13, 2024 08:09 PM
2 Upvotes
@Tyler5C4F when was the last time they worked, are you on the latest version of Ps beta?   Adobe Photoshop Version: 26.3.0 20241211.m.2902 aba4643 x64   What error do you see or what happens when you try to use any of the parmentric filters?   Thanks, Cory - Photoshop Product Manager ... View more

Re: FALLO NEURAL FILTERS

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 12, 2024 03:27 PM
‎Dec 12, 2024 03:27 PM
Hi @Lauu26 the samples you shared do not show the image or the effects of what you were trying to do... could you try to share them again?   Testing here and it appears to be working as expected.   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Selection frame is still highlighted even afte...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 12, 2024 02:55 PM
‎Dec 12, 2024 02:55 PM
Hi @Bo39044440jnk1 could you share a video or screenshots showing exactly what you are seeing?   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Re: Not able to use reference file in Generative w...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 12, 2024 02:53 PM
‎Dec 12, 2024 02:53 PM
Hey all, the team is aware of this and working on a fix.   Thanks, Cory - Photoshop Product Manager ... View more

Re: There is not enough memory for the allocation ...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 12, 2024 04:27 AM
‎Dec 12, 2024 04:27 AM
Hi @Robert362620191eof    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Re: Harmonization

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 12, 2024 04:26 AM
‎Dec 12, 2024 04:26 AM
@Manuela_B, are you talking about what was shown at Adobe MAX this fall in Miami?  That feature was part of the Sneaks, what the team is working on but has NOT been released yet.    Sorry if there was any confusion... every year at MAX we showcase new ideas/features that the teams are working on, and many make their way to the product.  This feature is one of those. After looking at your screenshots again and then re-watching the Sneaks video on this feature, we were able to see what you meant.   We agree, this will be an amazing feature and can't wait for it to make its way into Ps, but at this time it is not part of the tool set in Ps.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Not able to use reference file in Generative w...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 12, 2024 04:06 AM
‎Dec 12, 2024 04:06 AM
Hi bernard@ your post was moved to its own thread since it was a different issue than the original post.  Please describe your workflow/steps where you encountered this error.   Thanks, Cory - Photoshop Product Manager ... View more

Re: P: Generative workspace doesn't work

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 11, 2024 02:15 PM
3 Upvotes
‎Dec 11, 2024 02:15 PM
3 Upvotes
Hey everybody, we have pushed a fix that should solve this issue for everyone.  Please restart your systems and launch Ps beta and let us know if you still see this issue.  We appreciate your help and patience as the team worked to resolve this.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Harmonization

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 11, 2024 01:09 PM
‎Dec 11, 2024 01:09 PM
Hi @Manuela_B    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Re: P: When Photoshop is configured to persist his...

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Bugs
‎Dec 11, 2024 11:46 AM
‎Dec 11, 2024 11:46 AM
Thank you @Madkrupt we have passed this on to the team to look into.   Thanks, Cory - Photoshop Product Manager ... View more

Re: Generative Fill greyed out

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 10, 2024 09:04 AM
‎Dec 10, 2024 09:04 AM
Hi @STG28533137vm3v we see you have a Enterprise account, it is possible that IT Admin has blocked it, or do you have any issues with Ps release version or just Ps beta?   https://helpx.adobe.com/in/enterprise/using/enable-disable-services.html   https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355   Thanks, Cory - Photoshop Product Manager ... View more

Updated Adjustment Preset Layout

by Adobe Employee
Adobe Employee
 in Photoshop (Beta) Discussions
‎Dec 09, 2024 02:30 PM
2 Upvotes
‎Dec 09, 2024 02:30 PM
2 Upvotes
Hey everybody,   We are happy to announce that Adjustment Presets continue to be refined and enhanced due to customer feedback.  Today we are happy to share these updates.     1. New Layout - The UI has been simplified with an easier tabbed navigation between single and preset adjustments.   2. New Icons - for the presets, newer icons that better reflect the adjustments have been added.   3. Presets - The Adjustment presets you create will now be part of the Presets tab. When you click on the "+" icon, your ungrouped presets will show as seen in the image below and can be renamed as needed. This workflow has been updated and the Your Presets section has been included in the new UI of Presets which comes with default preset categories and new customer presets/group presets. You also can click on the folder icon to create your own group of presets which will show under the expanded My Presets as well as drag and drop presets into a folder.   As always, we would love to hear your thoughts about this update and any future enhancements you think that should be made.   Thanks, Cory - Photoshop Product Manager ... View more
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