Hi @DoesAdohbEvenListen happy to see what might be happening.   1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Thank you for letting us know you are able to open the PDF now in Ps beta.  It sounds like maybe your preferences are messed up. Try these directions below, for Ps release version, go to Photoshop Settings and do the same.   Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Hi @Juan Carlos Gonzalez-N. do you see the same crash with Ps release version, or just with Ps beta?  Can you open any other pdf file with Ps beta?   Make sure you have the latest version: Adobe Photoshop Version: 26.4.0 20250115.m.2943 f9de926 arm64   Thanks, Cory - Photoshop Product Manager ... View more

Hi @Lisa5C64    Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Hi @Trevor.Dennis    Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Hi @groodo do you have the latest Ps beta?   Adobe Photoshop Version: 26.4.0 20250115.m.2943 f9de926 arm64   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Hi @AREKTOJA please share some screenshots of what you are seeing.   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Hi @Deven15D5    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Thank you for the info @leeingrove it might be that your computer doesn't meet the specs for Ps...   https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus   https://helpx.adobe.com/photoshop/system-requirements.html   Thanks, Cory - Photoshop Product Manager ... View more

Hi @leeingrove please share some screenshots of your entire screen that shows this issue.   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Hi @leeingrove    Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

Hi @c.pfaffenbichler could you share some screenshots of what you are seeing, happy to pass this on to the team.   Thanks, Cory - Photoshop Product Manager ... View more

This issue has been fixed. Please make sure to be on the latest version of Ps beta.   Thanks, Cory - Photoshop Product Manager ... View more

Thank you for the sysinfo @Evelyne37236712mcj7 and screenshot.  It is possible that your graphics driver is outdated or not able to handel this feature.  Please review:   https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus   Your driver shows as 19 months old, so again, if an update is available it might be good to try as well.   Thanks, Cory - Photoshop Product Manager ... View more

@Mark ORIMBELLI LLC do you still see this crash issue with the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64   Thanks, Cory - Photoshop Product Manager ... View more

Thank you for the info @Evelyne37236712mcj7 but we need all of it, this is not enough to begin to see what might be a reason for the issue. As also requested, any screenshots so we can see what you are seeing.   Thanks, Cory - Photoshop Product Manager ... View more

The issue has been fixed.   Please make sure you have the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64   Thanks, Cory - Photoshop Product Manager ... View more

@yormarc the team has a solution that will be pushed live soon, we will update this thread once it has been.   Thanks, Cory - Photoshop Product Manager ... View more

Hi @moei3806636263tx it appears that your subscription has ended at the end of 2024.  Please log in to Ps with an active subscription and let us know if you still have this issue.   Thanks, Cory - Photoshop Product Manager ... View more

Hi @vanillalily    Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Also, make sure you are on the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64   Thanks, Cory - Photoshop Product Manager ... View more

Hi @gary1839 please share screenshots of your home screen of Ps beta for the team to look at.  Also, make sure you are on the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Hi @Evelyne37236712mcj7 please share some screenshots of what you are seeing on your desktop.   It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  Please make sure you are on the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64   Thanks, Cory - Photoshop Product Manager ... View more

@JvPhotoworks  and @DRLing are you still unable to use GW?  Please share both screenshots of what you are seeing as well as your sysinfo... Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Thank you for the info @LoganAC34 do you see the same issue with Ps release version?     Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more

@LoganAC34    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.     Thanks, Cory - Photoshop Product Manager ... View more

Hi @Elianartetafotografia testing here and are not seeing this issue.   Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
 C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually    Thanks, Cory - Photoshop Product Manager ... View more