CShubert
Adobe Employee
CShubert
Adobe Employee
Activity
44m ago
Merhabalar, öncelikle ilgilendiğiniz için teşekkür ederim. 2 yılı aşkın süredir adobe kullanıcısıyım ve aynı bilgisayarımda kullanmaya devam ediyorum. Daha önce RAM vb. kaynaklarımdan sorun yaşamamıştım. Uygulamada yaşadığım sorunu nasıl düzeltmemin farklı bir yolu var mı? Bunun hakkında yardımcı olursanız sevinirim.
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3 hours ago
Hi @Miron34664090c77b the team is aware and working on this issue.
Thank you, Cory
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44m ago
Merhabalar, öncelikle ilgilendiğiniz için teşekkür ederim. 2 yılı aşkın süredir adobe kullanıcısıyım ve aynı bilgisayarımda kullanmaya devam ediyorum. Daha önce RAM vb. kaynaklarımdan sorun yaşamamıştım. Uygulamada yaşadığım sorunu nasıl düzeltmemin farklı bir yolu var mı? Bunun hakkında yardımcı olursanız sevinirim.
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44m ago
Merhabalar, öncelikle ilgilendiğiniz için teşekkür ederim. 2 yılı aşkın süredir adobe kullanıcısıyım ve aynı bilgisayarımda kullanmaya devam ediyorum. Daha önce RAM vb. kaynaklarımdan sorun yaşamamıştım. Uygulamada yaşadığım sorunu nasıl düzeltmemin farklı bir yolu var mı? Bunun hakkında yardımcı olursanız sevinirim.
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Mar 11, 2025
Hello @CShubert Thank you for your reply - I did a try with detailed setting but that doesn`t work for me. I recorded loom video with the details pls have a look: https://www.loom.com/share/6cde48a53fb54ca7a40a686903808e04 Best regards
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Mar 11, 2025
@Rai Serrano reinstalling will not change anything FWIW, the service is a cloud based offering meaning if there is an issue it is not the software itself.
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‎Mar 11, 2025
07:49 AM
Hi @greyeyejedi it appears to be working as expected here.
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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‎Mar 10, 2025
11:29 AM
Hey Sam, on a 2025 macbook pro (Sequoia 15.3.1) and getting an error message every time I open photoshop due to having enabled the generator plugin in PS settings : "There was a problem with Generator. If the problem persists, please see: https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html" Running the most up to date versio of PS. No amount of unchecking/rechecking, restarting either CC or my computer, giving PS full disk access (and again restarting) seems to be able to sort it. I've gone through the suggestions in the above post highlighted in the error message but nothing seems to work. Any suggestions? Is there a newer, similar feature now that is meant to replace 'generate > image assets'? Thanks!
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‎Mar 10, 2025
06:51 AM
Hi @Clever_adventure8373 do you see the same issue with the recent Ps beta update?
Adobe Photoshop Version: 26.5.0 20250309.m.3003 e305078 arm64
If so:
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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‎Mar 07, 2025
02:40 PM
Photoshop uses Microsoft Edge WebView for the popup window that warns about updates or payment issues. Check the taskbar by expanding the Photoshop process to see which subprocesses are open, and add exceptions in the firewall to allow the connection.
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‎Mar 07, 2025
10:43 AM
Hi @Steven28303133vdx5 this issue was resolved with the latest build, please update and let us know if you also see this fix.
Adobe Photoshop Version: 26.5.0 20250306.m.3000 17e6dd7 arm64
Thanks,
Cory - Photoshop Product Manager
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‎Mar 06, 2025
07:18 AM
Thank you for letting us know.
Thanks,
Cory - Photoshop Product Manager
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‎Mar 06, 2025
07:16 AM
Thank you for letting us know that you are back working as expected.
Thanks,
Cory - Photoshop Product Manager
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‎Mar 05, 2025
05:55 PM
The newest build opens correctly even om my OSX 15.3 .1 Mac Studio - thanks somewhat confusing ( made me to waith with uppdate ) that the newest improved build have the same name in cloud app as the old / erratic. ( nothing indicating that this is a new build - I woulöd expect something like 26.5.1 at least in the name )
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‎Mar 05, 2025
11:49 AM
Hi @Rinardou could share your workflow, settings of the file you already had open as well as any screenshots of what you are seeing so we can try to recreate?
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more
‎Mar 04, 2025
08:44 PM
3/4/25 using 26.3.0 and I just started having this problem about a month into working on one document. I have the preferences set to fill with placeholder text. Nothing works. I've got a lot of text layers. My document is 2.33 GB. I shouldn't be having memory issues though. I've got 48 gb of ram, 12 gb of Vram, and 2 tb of storage space. I've got my memory usage set to let photoshop use 70%. I haven't had a single issue until today, and I've been working on this one document for over a month. If I double click the icon for a text layer in the layers panel, the text in the document becomes active. If I start changing the text or typing, photoshop reverts to myriad pro. If I select the text tool first, then reselect the proper font and THEN start typing, it shows the correct font. Why is this happening? How can I fix it?
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‎Mar 04, 2025
12:57 PM
Thanks all.
Cory
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‎Mar 04, 2025
08:10 AM
Hi @Whispering_EuphoriaB82B we see this as well and have passed on to the team.
Thanks,
Cory - Photoshop Product Manager
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‎Mar 03, 2025
05:53 PM
Try Opt clicking the text layer's eye icone to turn all other layers off to see if it is something like a clipping issue.
Double click the layer to highlight the text so you can at least see what space it is taking.
You could reset just the Type tool before you reset Preferences. It only takes a moment, and if it works you have saved the annoyance or having set everything up again.
My gut is that it is ether an interaction with another layer, or broken like Cory has suggested, and will need that Preference reset.
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‎Mar 03, 2025
02:22 PM
@vanillalily the team says this is working as expected: "When both the clipping sheet and its underlying layer are selected, Paste and Paste in Place work correctly.
When only the clipping sheet is selected (without the underlying layer), the pasted content appears at the top-left corner instead of maintaining its position. This happens because the offset calculation for Paste in Place logic is skipped as it is dependent on the underlying layer, which is not selected for this scenario, so it skips offset calculations for clipped sheets and uses default offset. "
Thanks,
Cory - Photoshop Product Manager
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‎Mar 03, 2025
11:05 AM
It's an annoying bug, without question. I have been a designer longer than some of you have been alive, that being said, the downgrade to 2024 is a great solution. I work on a Mac and find that if I leave a project open for prolonged periods of time, it triggers this bug. I save often and will restart photoshop when it shows up. I hate downgrading personally.
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‎Mar 03, 2025
06:54 AM
It finally updated after I rebooted.
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‎Mar 02, 2025
09:53 AM
‎Mar 02, 2025
03:16 AM
jane-e, I'd never noticed that before.
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‎Feb 28, 2025
07:13 AM
1 Upvote
so here we are in 2025 and still no fix????
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‎Feb 28, 2025
05:58 AM
Tento aplicar os filtros parametricos mas ele só copia a camada como objeto inteligente e não alica o filtro, infelizmente fui informado pelo suporte que é um proplema da verção e que terei de esperar para usar os filtros
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‎Feb 28, 2025
04:45 AM
Sooo?? Can't work like this!
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‎Feb 26, 2025
09:27 AM
I just un-installed photoshop and restarted pc. And photoshop beta appeared in apps
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‎Feb 26, 2025
06:26 AM
Hi @Ywan T. do you have the same issue with Ps release version or just Ps beta? When did you notice this happening?
It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more