Sorry about the browser support message, sounds like you have a version that should work. Were you using an incognito browser tab I wonder?   If you still have this error with Chrome 100, try pulling down a log file and sharing that with us: Google Chrome: Open the top-right Chrome menu, then in More Tools find and select Developer Tools. In the Developer Tools that show on the right, click the Console tab at the top. Right-click within the Console panel and choose Save As… Save the .log file on your computer so you can share it.   Share that over and we'll pass it on to the team for investigation.   Regards, Pete ... View more

Is this occurring with all brushes, or only specific brushes? Which symmetry setting are you using? Can you post a screen recording showing the entire application window of the issue occurring? ... View more

@SpencerBenjamin that's great to hear!  Could your machine have rebooted over night?  Or perhaps an app/program quit/exited the next day? ... View more

No problem for me, but I'm surprised that somehow happens. Summing it up to May 02, 2022 we've got unusual collection 😄 ... View more

No problem for me, but I'm surprised that somehow happens. Summing it up to May 02, 2022 we've got unusual collection 😄 ... View more

@xxCounterpoinTxx wrote: Note: It is incredibly frustrating how easily "reset your preferences" is thrown around as the first solution without telling the user to first back up all of his preferences first.... I appreciate the help! Stop telling people to reset their preferences without explaining they need to back up first. Thanks!   I agree and thank you for mentioning it, as we should all remember to do this. I will note that two of the three responders did not do this. The first responder said to try a relaunch and asked for System Info. The third responder told you how to keep a copy of your old preferences file so it could be restored if it was not the answer. I'm glad you found the solution, and thank you for sharing it, as it will be useful to others who search.   ~ Jane ... View more

Hi @Ana24343849ly2i, sorry to hear you are having issues. I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.  It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.    Thank you, ... View more

Thank you for the clarification. We will add this to the feature request list. Thank you, ... View more

Thank you @Thomas2292245005c8 for letting us know. We hope this issue is solved for you. Cheers, ... View more

First, let's make sure we're in a default state and there are no stale Photoshop setting somewhere: Restore your preferences using this manual method: https://helpx.adobe.com/photoshop/using/preferences.html#Manually  Does it work correctly? If that doesn't solve it, you can quit Photoshop and put the Settings folder back. If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.   If not, it's some sort of permissions corruption or setting file outside our preferences. It's a needle in a haystack problem outside of software - and moving to a new user account to cleanup is probably faster than trying to track it down.     ... View more

Are you using an operating system before Monterey that has problems with filename during save? ... View more

Hi @Andreas24294169mcdj, thanks for sharing your font issue.  Is it possible these are type-1 fonts? These type of fonts are no longer supported.  Please let us know if that is the case and you may also read more about unsupported fonts here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-missing-type-1-fonts-after-photoshop-23-0-update/idi-p/12480988   Thank you, ... View more

Hi @Arbroath, Here is the section on 3D in Photoshop that should answer your questions as to what is still possible and the timeline for 360degree moving forward. https://helpx.adobe.com/photoshop/kb/3d-faq.html#use-3D-in-Photoshop One option from this helpx: "We recommend using Photoshop 22.2 if you continue to need access to Photoshop 3D features. That version will remain accessible to you in the Creative Cloud Desktop application for installation for up to two years from August 2021 (however, the operating system requirements for 22.2 will remain as they were in February 2021 when it was originally released). "   Thank you, ... View more

Hi Karim,   Can you try installing the latest beta build and see if you still have this Import issue? Just updated to the latest for me and haven't been able to reproduce this one on an M1 Macbook.   If you still see it, can you provide a screenshot of the entire Photoshop interface showing the issue?   Regards, Pete ... View more

Hi @Sue K2126 , sorry to hear you are seeing freezes and crashes.   I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.  If you roll back to the previous build, do the issues still persist?   Thank you, ... View more

Hi @ariell56714774 , Sorry you are seeing crashes. You have selected Mac and Windows in the OS tag, which OS are you on? Do you have any screenshots of what you were doing when the crash happened? I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.  Thank you, ... View more

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist? ... View more

Hi @Lee242382421ddt ,   It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.    Also, try: Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?    Thank you, ... View more

Hi @Megan24242081y2ee , Could you please share your source PSD for us to help troubleshoot/reproduce the problem? Us CC files or dropbox to share a download link.  Thank you, ... View more

Hi @franzipol , If the sys info hangs, that usually refers to a GPU issue, try: Quit Photoshop  Navigate to Photoshop's Preferences folder.  Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings  Look for a file called sniffer-out.txt  Post the text from that file in a reply here.    Thank you, ... View more

Hi @stephanef7638164 , Please try: Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?  Thank you, ... View more

Hi, @CShubert and @Andrew Sender  Photoshop crashed for a while and shut down without a message or pop-up. Crashes occurred with every .jpg file, right after the first use of each tool. I haven't tested the .psd files. AdobeCrashReporter could not work with these crashes. For this reason, I have no data on these failures. Right now, upgrading to 23.3.1 has made PS working perfectly and GPU compositing is back on. It's possible to roll back to version 23.3.0 and investigate further, but I'm not sure it will yield new data if AdobeCrashReporter wasn't catching the data.   ... View more

Hi @Ellen24237784ew2i , I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.  Another thing you could try is go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop and try your steps to see if the problem persists.    Thank you, ... View more

@gLiTcHyN0ObZ , Could you confirm that you only have ONE tab open with Ps on the web launched?  Please quit your browser, restart and then open one window of Ps on the web and create a new document, then let us know if you see both place in the top menu dropdown as well as the icon in the toolbar on the left. Thank you, ... View more

Ok will try that. ... View more

Hi @GabGibek , sorry about the freezes and strange behavior.   Here are a couple things to try: Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Does the problem persist?  Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?  It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.    Thank you, ... View more

@SteveK_75 / @kevint61059003  I am seeing the same banding issue and am checking with enginerring. For the UI issue: Let's make sure we're in a default state and there are no stale setting somewhere:  Restore your preferences using this manual method:   https://helpx.adobe.com/photoshop/using/preferences.html#Manually   Does it work correctly?  If that doesn't solve it, you can quit Photoshop and put the Settings folder back.  If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.    Thank you, ... View more