CShubert
Adobe Employee
CShubert
Adobe Employee
Activity
Feb 11, 2025
09:51 AM
Hi @PradySamant
Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Thanks,
Cory - Photoshop Product Manager
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Feb 10, 2025
02:25 PM
Hi @vanillalily does your workflow work on Ps release version? Is the only issue you have on this workflow with Ps Beta?
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more
Feb 09, 2025
09:56 AM
Is System Settings/Accessibility/Full Keyboard Access turned on? Web Photoshop cannot be used properly if Full Keyboard Access is turned on.
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Feb 08, 2025
08:10 AM
There is no option available. Latest version installed.
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Feb 07, 2025
01:36 PM
@William Scalia YES! I've been redoing my masks for years now. Please Adobe!
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Feb 07, 2025
11:32 AM
Hi @gary1839 could you share some screenshots of what you are seeing? Are you on the latest Ps beta?
Adobe Photoshop Version: 26.4.0 20250205.m.2966 d895218 arm64
Thanks,
Cory - Photoshop Product Manager
... View more
Feb 07, 2025
01:44 AM
Hello, I just checked with the latest versions, and the error remains in Photoshop 26.3 but is fixed in Adobe Photoshop Version: 26.4.0 20250205.m.2966 d895218 arm64
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Feb 07, 2025
01:11 AM
Having the same problem and have rolled back to v26.0. My specific problem was, a layer with an image, above that a color fill layer, and above that another color fill layer. Both color fill layers set to "color", and both clipped to the image layer. I wanted to apply a gradient to the mask in the uppermost (orange) color fill layer. Version 26.0 allows me to do that, but version 26.1 and 26.2 come back with "can't complete because of a program error". However, 26.2 does allow me to apply a gradient to the mask in the lower (blue) color fill layer. Seems like the problem is something to do with more than one layer stacked on top of another.
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Feb 06, 2025
06:32 AM
Hi @Michael28870513bcyj could you share your workflow, what steps were you doing when the crash happened? Did you submit a Crash Report or did the CR window popup after this happened?
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more
Feb 05, 2025
02:37 PM
1 Upvote
Hey y'all. It has been very hard to repro this internally here at Adobe. There are so many variables. We did implement a lot of mouseUp/Stylus tracking fixes over the past number of releases so it sounds like there's been some success. Just recently we had a customer provide us with an excellent video with exact steps required to repro a related cursor flicker issue and we were able to fix it, which will be in the next release. If you have further specific steps or video talking through and illustrating the issue (with the current release), please share. Thanks!
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Feb 05, 2025
04:18 AM
this tool is super creative - i just created an exhibition using my original photograph from PS files and created AI generate image tool with many variations. am giving a "talk demonstration" to group this week. having lots of fun - jsyd
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Feb 04, 2025
10:03 PM
Confirming 1.5 years later the same problem the jpeg neural filter doesn't use gpu. I checked gpu usage with nvidia app on 4070 card and yet cpu usage is high 80-90%. Odd the photo restoration filter does use a gpu.
By @chris_8240
It's not a "problem" - the filter just wasn't written to use the GPU. Not everything uses the GPU, only the functions specifically written for it.
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Feb 04, 2025
06:11 AM
Please help me too Adobe Photoshop Version: 26.3.0 20250122.r.156 bfca642 arm64 Number of Launches: 119 Operating System: Mac OS 14.5.0 System architecture: Apple M2 Pro, NEON, DOTPROD, HybridCPU(6:4) Physical processor count: 10 Built-in memory: 16384 MB Free memory: 7074 MB Memory available to Photoshop: 13885 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.24.14 SAM SDK Version: 9.1.0.2-fio ACP.local Status: - SDK Version: 4.0.0.6 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.4.0.31 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.6 Adobe Firefly: Please use any generative AI feature to view the latest version. OpenColorIO version: 2.4.0 C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5 NGL Version: 1.40.0.8 Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Disabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU Native API stable: True OpenCL API stable: True GPUDeny: 0 GPUForce: 0 useGPU: 1 useOpenCL: 1 isGPUCapable: 1 isGPUAllowed: 1 GPUName: Apple M2 Pro GPUVendor: APPLE Apple M2 Pro UNKNOWN, APPLE IsNativeGPUCapable: 1 IsOpenCLGPUCapable: 1 HasSufficientRAM: 1 GPU accessible RAM: 11,453 MB Required GPU accessible RAM: 1,500 MB UseGraphicsProcessorChecked: 1 UseOpenCLChecked: 1 Display: 1 Display Bounds: (0, 0) -> (3024, 1964) Display scale: 2 High DPI Monitor Main Display Display Type: HDR ------- Sniffer output [0 ms] Launch GPUSnifferThread [1 ms] Start GetSnifferResult [1 ms] Start RunAllAPIs [1 ms] /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/MacOS/sniffer -baseTimeMS=1636306 -comment=Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 arm64 [199 ms] Start sniffer 2025-02-04 20:58:44 # Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 arm64 sniffer -baseTimeMS=1636306 -comment=Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 arm64 {14 ms} Start platform native # displays: 1 Display 0 Display: 1 Main: TRUE Built in: TRUE Stereo: FALSE Bounds: (0, 0) -> (3,024, 1,964) Dimensions: (3,024 1,964) Display scale: 2 Physical size: (301.214 195.63) Pixel size: (0.0996078 0.0996078) Dynamic range: (0 16) Attached Device: (DeviceID name=Apple M2 Pro index=0) # devices: 1 Device 0 Name: Apple M2 Pro Preferred: TRUE Power Envelope: DISCRETE Attachment: EMBEDDED # attached displays: 1 1 GPU accessible RAM: 11,453 MB VRAM: 0 MB Dedicated System RAM: 0 MB Shared System RAM: 11,453 MB API version: 1.0 (1.0) Device version: 1.0 (1.0) Vendor name: APPLE Driver date: UNKNOWN Driver age: UNKNOWN Driver version: UNKNOWN End platform native {140 ms} {140 ms} Start platform OpenCL # displays: 0 # devices: 1 Device 0 Name: Apple M2 Pro Preferred: TRUE Power Envelope: INTEGRATED Attachment: UNKNOWN # attached displays: 0 GPU accessible RAM: 11,453 MB VRAM: 11,453 MB Dedicated System RAM: 0 MB Shared System RAM: 0 MB API version: 1.2 (OpenCL 1.2 (Apr 13 2024 11:09:23)) Device version: 1.2 (OpenCL 1.2 ) Vendor name: APPLE Driver date: UNKNOWN Driver age: UNKNOWN Driver version: UNKNOWN Bandwidth: 5,681 GB / s Compute score: 11,455.1 Device name string: Apple M2 Pro Device vendor string: Apple Platform name string: Apple Platform vendor string: Apple End platform OpenCL {197 ms} Exit code kExitNormal End sniffer 2025-02-04 20:58:44 [kStatusNormal, kExitNormal] [199 ms] Finish RunAllAPIs [200 ms] Finish GetSnifferResult ------- Sniffer output ======= GPU License Type: Subscription Serial number: 90970531720414207567 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (CompositingDocumentTabUI): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop 2025/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 460,4G, 56,1G free Required Plugins folder: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2025/Plug-ins/ Installed components: dvametadata.framework dvametadata 25.1.0.1 AdobeXMPScript.framework AdobeXMPScript 79.a1cd12f41 79.a1cd12f41 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.2.2.6bc0507 ICUConverter.framework ICUConverter 14.2.2.6bc0507 AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.c61e7a26bb. dvanet.framework dvanet 25.1.0.1 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 25.1.0.1 dvascripting.framework dvascripting 25.1.0.1 dvatemporalxmp.framework dvatemporalxmp 25.1.0.1 dvaappsupport.framework dvaappsupport 25.1.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.0 79.c6ae425. AIDE.framework AIDE 6.3.1 79.af94bee28 dynamiclink.framework dynamiclink 25.1.0.1 dvaaccelerate.framework dvaaccelerate 25.1.0.1 dvametadataui.framework dvametadataui 25.1.0.1 AdobeARE.framework AdobeARE AdobePDFPort.framework AdobePDFPort dvaevefactory.framework dvaevefactory 25.1.0.1 dvastorage.framework dvastorage 25.1.0.1 ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 25.1.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.c61e7a26bb. AdobeXMPFiles.framework AdobeXMPFiles 79.a1cd12f41 79.a1cd12f41 AdobeLinguistic.framework 16.0.0.1d87f11 dvaplayer.framework dvaplayer 25.1.0.1 filterport.framework filterport 29.0.0.2 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 dvaaudiotoolkit.framework dvaaudiotoolkit 25.1.0.1 AdobeAGM.framework AdobeAGM 7.1.0 79.c61e7a26bb. dvaadameve.framework dvaadameve 25.1.0.1 dvaeve.framework dvaeve 25.1.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.5bf4e2c4." AdobePDFL.framework AdobePDFL 17.0.0 79 . bd975a7a4 dvavulcansupport.framework dvavulcansupport 25.1.0.1 dvacore.framework dvacore 25.1.0.1 aiport.framework aiport 29.0.0.2 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.0 79.c6ae425. dvatransport.framework dvatransport 25.1.0.1 xerces.framework xerces 3.2.3.1 exo.framework exo 25.1.0.1 AdobeXMP.framework AdobeXMPCore 79.a1cd12f41 79.a1cd12f41 AdobeJP2K.framework AdobeJP2K 4.0.2 79.6111b85 dvaaudiodevice.framework dvaaudiodevice 25.1.0.1 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193. dvametadataapi.framework dvametadataapi 25.1.0.1 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.c61e7a26bb. CloudAILib.framework CloudAILib 29.0.0.2 SPBasic.framework SPBasic 29.0.0.2 dvacaptioning.framework dvacaptioning 25.1.0.1 AdobeCoolType.framework AdobeCoolType 10.0.0 79.c61e7a26bb. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 25.1.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.55924 79.9f6b795b dvaui.framework dvaui 25.1.0.1 MacMemory.framework MacMemory 29.0.0.2 boost_thread.framework boost_thread 1 AILib.framework AILib 29.0.0.2 ICUData.framework ICUData 14.2.2.6bc0507 dvamarshal.framework dvamarshal 25.1.0.1 aifm.framework aifm 29.0.0.2 Unified Extensibility Platform uxp-8.1.1-0-d5ce2d1 UPIC 2.6.0 Required plugins: Accented Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 26.3.0, © 2014-2025 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 17.1 (2100), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 17.1 (2100), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 26.3 © 2002-2025 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 26.3 © 2003-2025 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 26.3 © 2003-2025 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 26.3 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 26.3 © 1990-2025 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 26.3 © 2024-2025 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 26.3, Copyright © 2002-2025 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 26.3 © 2001-2025 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 26.3.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 26.3.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 26.3.0, © 2001-2025 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 26.3 © 1990-2025 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 26.3 © 1990-2025 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 26.3 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 26.3 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 26.3.0, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 26.3, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 26.3 © 1993-2025 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 3D Viewer 0.21.0 © 2024 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin” Sumi-e 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 26.3 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 26.3.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 26.3 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 26.3.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 8.0.0.78 - from the file "Required Folder" CmdN: 1.22.26 UAB: 2.18.0-8 Loaded at: 102 ms - launch time impact: 86 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 5645 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 4.8.173.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_8_173/" CAPTURE: 2.0.41 STOCK: 4.2.6 Loaded at: 621 ms - launch time impact: 1 ms In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder" Loaded at: 103 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.50.0.0 - from the file "Required Folder" Loaded at: 24981 ms - launch time impact: 0 ms Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder" Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required Folder" Loaded at: 5645 ms - launch time impact: 1 ms Photoshop UXP Export-As (Loaded) 5.11.5.0 - from the file "Required Folder" Loaded at: 67445 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder" Loaded at: 5646 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Share Panel (Prepared) 1.0.8.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/" IC popup message (Loaded) 1.0.0.0 Loaded at: 1255 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1255 ms - launch time impact: 0 ms Discover Panel (Loaded) 2411.112.0.19 - from the file "Required Folder" Loaded at: 5647 ms - launch time impact: 9 ms Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder" Scan time: 0 ms - entries: 37 Installed TWAIN devices: NONE
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Feb 03, 2025
07:48 PM
Thanks for your post!! I had just upgraded to PS 26.3.0 and the Command key and the Spacebar stopped working on my keyboard and on my ExpressKey Remote. I quit out of Chrome and they started working again. I then reopened Chrome and now everything seems to be working okay. I don't know how you figured this one out but so glad you did!
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Feb 03, 2025
07:19 AM
Hi @atxspencer
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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Feb 03, 2025
07:19 AM
Hi @Roy LaBue
Could you share any more about what your workflow was that you worked on for 4 hours, what sort of tools were you using, what was the work you were doing when the shutdown happened?
It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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Jan 31, 2025
01:52 PM
That worked. Thanks.
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Jan 31, 2025
12:50 PM
This the most accurate answer to this issue.
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Jan 31, 2025
11:40 AM
Logging out from cloud fix the problem for me. Curious because only photoshop give this error.
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Jan 30, 2025
06:35 AM
Hi all, the team has been able to reproduce this and are looking into it.
Thanks,
Cory - Photoshop Product Manager
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Jan 30, 2025
05:50 AM
Thanks for th answer i understand that my problem is because a lack of memory :5012 MB is insufficient. The system requires RAM 16GB and more.i know now how to resolve My black screen of Generative Marketplace. Thanks again Marc-André [personal information removed as per forum guidelines]
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Jan 29, 2025
08:35 AM
Hi @defaultzx52r3wp577j are you on the latest Ps beta?
Adobe Photoshop Version: 26.4.0 20250126.m.2955 966eec6 arm64
Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Thanks,
Cory - Photoshop Product Manager
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Jan 28, 2025
03:08 PM
Still working in Jan 2025, thank you OP
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Jan 28, 2025
10:32 AM
The thread is locked at v26.3. Please head here if you're working with Photoshop v26.3 and later and the issue still exists.
P: PS 2025 Could Not Complete Request because LoadDeepFontCache in GetDeepFontCache Failed
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Jan 28, 2025
07:01 AM
Hi @Juan Carlos Gonzalez-N.
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more
Jan 28, 2025
06:58 AM
Thanks for letting us know this issue has been fixed.
Thanks,
Cory - Photoshop Product Manager
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Jan 27, 2025
02:41 PM
This issue has been solved.
Thanks,
Cory - Photoshop Product Manager
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Jan 27, 2025
07:46 AM
worked fine after changed preference to more stablety
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Jan 27, 2025
07:17 AM
Hi @DoesAdohbEvenListen happy to see what might be happening.
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
... View more
Jan 26, 2025
11:24 PM
Why tech built off stolen content that is encouraging predatory business practices is beyond me.
Are you sure you know what you are talking about?
Quote from
https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/adobe-firefly-faq.html#training-data
»What is Adobe doing to ensure AI-generated images are created responsibly?
As part of Adobe’s effort to design Firefly to be commercially safe, we are training our initial commercial Firefly model on Adobe Stock images, openly licensed content, and public domain content where copyright has expired.«
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