CShubert
Adobe Employee
CShubert
Adobe Employee
Activity
‎Jan 30, 2025
05:50 AM
Thanks for th answer i understand that my problem is because a lack of memory :5012 MB is insufficient. The system requires RAM 16GB and more.i know now how to resolve My black screen of Generative Marketplace. Thanks again Marc-André [personal information removed as per forum guidelines]
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‎Jan 29, 2025
08:35 AM
Hi @defaultzx52r3wp577j are you on the latest Ps beta?
Adobe Photoshop Version: 26.4.0 20250126.m.2955 966eec6 arm64
Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
Thanks,
Cory - Photoshop Product Manager
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‎Jan 28, 2025
03:08 PM
Still working in Jan 2025, thank you OP
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‎Jan 28, 2025
10:32 AM
The thread is locked at v26.3. Please head here if you're working with Photoshop v26.3 and later and the issue still exists.
P: PS 2025 Could Not Complete Request because LoadDeepFontCache in GetDeepFontCache Failed
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‎Jan 28, 2025
07:01 AM
Hi @Juan Carlos Gonzalez-N.
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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‎Jan 28, 2025
06:58 AM
Thanks for letting us know this issue has been fixed.
Thanks,
Cory - Photoshop Product Manager
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‎Jan 27, 2025
02:41 PM
This issue has been solved.
Thanks,
Cory - Photoshop Product Manager
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‎Jan 27, 2025
07:46 AM
worked fine after changed preference to more stablety
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‎Jan 27, 2025
07:17 AM
Hi @DoesAdohbEvenListen happy to see what might be happening.
1. Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.
Thanks,
Cory - Photoshop Product Manager
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‎Jan 26, 2025
11:24 PM
Why tech built off stolen content that is encouraging predatory business practices is beyond me.
Are you sure you know what you are talking about?
Quote from
https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/adobe-firefly-faq.html#training-data
»What is Adobe doing to ensure AI-generated images are created responsibly?
As part of Adobe’s effort to design Firefly to be commercially safe, we are training our initial commercial Firefly model on Adobe Stock images, openly licensed content, and public domain content where copyright has expired.«
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‎Jan 23, 2025
08:14 AM
Thank you for letting us know you are able to open the PDF now in Ps beta. It sounds like maybe your preferences are messed up. Try these directions below, for Ps release version, go to Photoshop Settings and do the same.
Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
Thanks,
Cory - Photoshop Product Manager
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‎Jan 22, 2025
06:31 AM
Vielen Dank für die Info!! Ich habe die Taskleiste und Text zu Bild gesucht und war mir sicher, dass ich sie schon mal gesehen hatte. Und durch Deine Info hab ich festgestellt, dass ich auch 2 InDesign-Versionen auf meinem Notebook habe und versehentlich mit der 2024er, statt mit der 2025er gearebitet habe. Herzlichen Dank.
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‎Jan 22, 2025
12:29 AM
Instead of the button on the top I will use the right mouse button. This must be some problem with the PC system.
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‎Jan 21, 2025
04:28 PM
2 Upvotes
Please correct this. I am facing the exact same problem, and it is impeding on my workflow. Seems like basic commen sense to allow somehwere in the settings or even right on the top bar to allow one to choose their default option. It worked seemlessly before having generative fill as the default option to allow me to make crop adjustments rapidly. now i haver to either catch it and manualy change it everytime, or if i forget i have to manually go and highlight the selected background areas and use generative fill on them.
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‎Jan 21, 2025
11:56 AM
Hi @Lisa5C64
Try resetting Prefs for the Beta: /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura) /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)

C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings
Launch BETA Photoshop While Pressing The Keyboard Shortcut With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would. https://helpx.adobe.com/photoshop/using/preferences.html#Manually 
Thanks,
Cory - Photoshop Product Manager
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‎Jan 21, 2025
07:50 AM
Qué bueno que te haya servido. Yo he probado este y muchas otras configuraciones de exportación, pero nada funciona en MacOS Sequoia. Lo extraño es que intenté exportar en la misma versión pero en Windows y allà sà funciona, asà que creo que debe ser alguna configuración especÃfica de la Mac, que es corporativa.
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‎Jan 18, 2025
12:56 AM
I'm sorry to say, what you just added is bunk. There is no way to control the tab stops. Do you even talk with the other teams (InDesign and Illustartor)? You added paragraph styles, but no tab stops. Type in PS has been a bear for WAY too long. I would highly suggest you stop with the AI [cursing removed], which is nothing more than clip art, and focus on the stuff pro users need.... bullets for web page comps has been needed for decades. Yes, decades. Oh, and incase you doubt my timeline, I've used this program for 30 years. Back when you had to access type in a sepreate dialog box and once placed you could not edit it. Get it together already Adobe!
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‎Jan 17, 2025
01:34 PM
2 Upvotes
I can confirm that, as @NB, colourmanagement said, setting up presets from within Apple's Preview app does save the presets for use in Lightroom. Not tried Photoshop. Sequoia 15.2 LrC 14.1.1
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‎Jan 16, 2025
10:23 AM
Hola buenas tardes, tengo el mismo problema, ya tienes alguan solución se agradecerÃa cualquier tipo de ayuda.
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‎Jan 16, 2025
12:24 AM
TRY COMMAND T
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‎Jan 15, 2025
03:48 PM
HI @R_L_33,
It looks like you're responding to an older thread. Could you please start a new thread with more details specific to your issue, including your System Info? You can find this by going to Help > System Info while in Photoshop. Copy and paste the information into a text file and attach it to your response or new post.
^CM
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‎Jan 15, 2025
01:02 PM
its probably because im using photoshop elements 11 still. (also Photoshop elements 2, and 3, as well as i THINK normal photoshop...7? i forget) but im not willing to ever pay a sub for a program, so ill be stuck with my glitch.
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‎Jan 14, 2025
01:44 PM
I disabled that MS driver and rebooted which put the 3090 to true. And yes, it seems to be working now. Thank you!
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‎Jan 14, 2025
10:50 AM
See here:
https://community.adobe.com/t5/photoshop-ecosystem-discussions/neural-filters-not-working-quot-we-ve-temporarily-disable-filter-because-of-an-error-quot/td-p/13472376
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‎Jan 13, 2025
08:50 PM
Cory is the expert on this, as he helped writing the program, but I am going to be cheeky and say what I do when I see thge Update message, as I can remember clicking the button inside Photoshop, and 'apparently' having nothing happen.
I close Photoshop.
Open the Creative Cloud Descktop App
Click on Apps.
And I'll see Photoshop Beta at the top of the page, and an invite to update it.
I did that earlier today, so my screen looks different.
What are your Manage auto-updates settings?
Do you have auto-updates turned on?
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‎Jan 13, 2025
05:04 PM
What are your Windows Display settings? I am wondering if you are using a custom scaling and/or text size to make things easier to see on that small screen, and that has pushed some of the window off-screen?
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‎Jan 13, 2025
06:36 AM
If you have an AMD graphics card with their AMD Adrenaline software installed, that could be the issue. I had the same problem and discovered that AMD Adrenaline hijacks the CTRL+SHIFT+I hotkey combo where it's set to "take screenshot". Setting that hotkey to something else, or simply deleting it, fixes the issue in photoshop.
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‎Jan 13, 2025
12:54 AM
Hi, Thx. It works.
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‎Jan 12, 2025
12:46 PM
Someone said I didn't have enough disk space, so I doubled my SSD to 1TB and have 547GB free, but it still fails and errors out. However, if I open and minimise a few non-Adobe applications and leave them running in the background, they run flawlessly, albeit slowly. MAkes absolutely no sense.
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‎Jan 11, 2025
02:42 AM
Dang, I should have posted screenshots right away …
I use a light Color Theme but the Generative Workspace uses a dark background.
As I work mainly for print the dark Color Themes have always been wrong for me, so I would prefer to avoid dark backgrounds in Photoshop interfaces altogether. (edited)
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