Hi @williamb13668290    That's a good question you reached out with.    Would you mind sharing more details on how you want to use Photoshop (Beta)? Does your workflow have something which Photoshop version 24.6 doesn't support yet?  This discussion might give you the answer, have a look: https://community.adobe.com/t5/photoshop-beta-discussions/commercial-use-photoshop-beta-generative-fill/td-p/13814102.   Let us know if that helps.   Best, Ranjisha ... View more

Hi @alex30721703m2l0    Welcome to the community! We're here to assist you. Please share some more details on the issue: When do you get the error message? Are you using the latest version of Lightroom on your Windows? Please share a screenshot/ recording.   We're here to help, just need some more info.   Best, Ranjisha ... View more

Hi @Robmacmillan    I empathize with your frustration and apologize for any inconvenience caused. Let's work together to identify the problem and find a resolution. Did this start happening after you updated the application? Can you please show us how the app screen looks?   Along with what @Derek Cross said, you can try running Photoshop as an administrator. Right-click on the Photoshop shortcut or executable file and select "Run as administrator." This can help overcome permission-related issues that might prevent Photoshop from running correctly. As you don't get the option to go to preferences, please try the manual method and reset your Photoshop preferences to defaults. Hold down the Shift+Ctrl+Alt (Windows) keys to reset preferences immediately after launching Photoshop. A dialog box will appear, asking if you want to delete the Adobe Photoshop Settings file. Confirm and let Photoshop launch with default preferences. Please back up your assets before trying this.   Let us know how it goes,   Best, Ranjisha ... View more

Hi @erika25051031lgzs    Welcome to the community! We can imagine how inconvenient it must be for you to encounter these issues. I'll do my best to assist you in resolving it. If Lightroom is consistently closing immediately after launching or when clicking on an option without displaying an error window, it can be challenging to pinpoint the exact cause without additional information. Please share the following details: Which version of the application are you using? Please share the exact error message or screenshot. How much storage do you have on your system?   Ensure that your computer meets the minimum system requirements for running Lightroom. Insufficient system resources, such as low RAM or hard drive space, can contribute to instability and crashes. Check Adobe's website for the specific system requirements for your version of Lightroom. (Check here: https://helpx.adobe.com/lightroom-cc/system-requirements.html)   We're here to help, just need some info.   Best, Ranjisha ... View more

Hi @David30025327gdfq    Welcome to the community. We understand this might have affected your workflow. Let's try to fix this. Make sure both Lightroom and Photoshop are updated to their latest versions. Check for any available updates through the Adobe Creative Cloud app and install them if necessary. What type of file format are you using? Do you get this error for all the files?   If possible, please share your workflow and attach a screenshot of the error. We're here to help, just need some info.   Best, Ranjisha   ... View more

Hi @johnk49665372    I can imagine how inconvenient it must be for you to encounter crash issues. I'll do my best to assist you in resolving them. Which version of Photoshop and Windows are you using? What is the file format?    Please ensure you have installed the latest printer drivers for your specific printer model. Visit the printer manufacturer's website to download and install the most up-to-date drivers. Outdated or incompatible printer drivers can sometimes cause crashes when printing from Photoshop. If the issue persists, you may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t. Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG.   Let us know how it goes.   Best, Ranjisha ... View more

Hi Serge,   I understand that encountering problems with the software can be discouraging. Let's try to fix this. Which version of Photoshop Elements and operating system are you using? Do you encounter any error messages? Would you mind sharing your workflow (Or check and confirm if you are doing it in this way https://helpx.adobe.com/photoshop-elements/using/photomerge-compose-extract-object.html)?   Close any unnecessary applications or processes running in the background. This can help free up system resources and prevent conflicts that might be causing Photoshop Elements to close unexpectedly. Reset Preferences: Resetting the preferences of Photoshop Elements can sometimes resolve issues. Hold down the Shift+Option+Command (macOS) keys immediately after launching Photoshop Elements. A dialog box will appear, asking if you want to delete the Adobe Photoshop Elements Settings file. Confirm and let Photoshop Elements launch with default preferences.   Let us know if that helps.   Best, Ranjisha ... View more

Hi @manuhsu    I'm sorry to hear that you're experiencing difficulties with the software. Let's work together to find a solution. Does this happen with all the images or specific file formats? Since when are you noticing this? Did this start happening after any update?   Go to Photoshop's Preferences by clicking on Photoshop in the menu bar and selecting "Preferences" > "Performance." Under the "Graphics Processor Settings," try toggling the "Use Graphics Processor" option off. Restart the app. If the issue persists with a specific image or selection, test the "Select and Mask" feature with different images or selections. This can help determine if the problem is related to the specific content you're working with.   We're here to help, just need some info.   Best, Ranjisha ... View more

HI @defaultly7saaa54nah    I understand that encountering problems with the software can be discouraging. I'm committed to assisting you and getting things back on track. Which version of Windows and Photoshop have you installed? Are your graphics drivers up to date? Ensure you have the latest graphics card drivers installed on your Windows computer. Outdated drivers can sometimes cause display issues in applications like Photoshop. Visit the website of your graphics card manufacturer to download and install the latest drivers for your specific card model. Go to Photoshop Preferences/Technology Preview and check "Disable Native Canvas," Does that help?   Sometimes, graphics processing unit (GPU) acceleration can cause display issues in Photoshop. Try turning off GPU acceleration in Photoshop by going to Preferences > Performance and unchecking the "Use Graphics Processor" option. Restart Photoshop and see if the glitches persist.      Let us know how it goes.   Best, Ranjisha ... View more

Hi Rya,   I understand that encountering problems with the software can be discouraging. I’m committed to assisting you and getting things back on track. Sometimes, graphics processing unit (GPU) acceleration can cause display issues in Photoshop. As @Kevin Stohlmeyer mentioned, try turning off GPU acceleration in Photoshop by going to Preferences > Performance and unchecking the “Use Graphics Processor” option. Restart Photoshop and see if the glitches persist. If there’s no change, You may try resetting Photoshop preferences back to defaults and check if that helps. Here’s the article for the steps: https://adobe.ly/3ceal5t Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FGLet us know how it goes.   Best, Ranjisha     ... View more

Hi @Silia30620145lxp9    Welcome to the community! I understand it's frustrating to encounter problems while using the application. Rest assured; I'm here to listen and help you troubleshoot the issue. Which version of Lightroom Mobile and Android are you using? How much free storage space do you have? Is this happening with a particular file format?   Ensure that Lightroom has the necessary permissions to access your device's gallery. Go to your Android device's Settings > Apps > Lightroom > Permissions, and make sure the "Storage" permission is enabled. Also, try clearing the cache in Lightroom, go to the app settings, and look for the option to clear cache or temporary files. Clearing the cache can help resolve any issues related to temporary data stored by the app.   If the issue persists, you can try uninstalling and reinstalling the Lightroom app on your Android device. This can help resolve any software-related issues or corrupted files causing the problem. Before reinstalling, make sure to back up any important photos or presets.   Let us know how it goes.   Best, Ranjisha ... View more

Hi @Jessica30579477zyyu    Welcome to the community!  I understand that encountering issues with the software can disrupt your workflow. Let's work together on fixing this. We will need a few details to find the root cause of this issue.    Which version of Lightroom are you using? How are you exporting the files? Does the error occur while processing a particular file format? Please share a screenshot of the error message.   We're here to help, just need a few details. Looking forward to hear back soon!   Best, Ranjisha ... View more

Hi @Disney Fernando    That sounds like a difficult situation. Thanks for reaching out.  If you're encountering error code 183 while trying to install Photoshop 24.5, it typically indicates a problem with the Windows Installer service on your computer. Which version of Windows are you using? Do you have antivirus or firewall software running on your computer?   Right-click on the Photoshop installer file and select "Run as administrator." This ensures that the installation process has the necessary permissions to make changes to your system. If the issue persists, here are a few steps you can take try: https://helpx.adobe.com/download-install/kb/fix-error-183.html   Let us know how it goes.   Best, Ranjisha   ... View more

Hi @Tara30554677nn6l    Welcome to the community, Let's try to sort this out.  What happens when you try to use 'Select sky' or 'Select subject'?Do you see any error messages? Does this happen with specific file formats?   Please confirm that you're using the latest version of Lightroom for Android from the Google Play Store. Additionally, check if your device meets the minimum system requirements for running the app smoothly: Details: https://helpx.adobe.com/lightroom-cc/system-requirements.html.   We're here to help, just need some info.   Best, Ranjisha ... View more

Hi @Bjarnetel    I appreciate you sharing your experience with me. Let's try to fix this. Which version of Lightroom have you installed? Do you use multiple apps at the same time?  Running multiple applications and background processes simultaneously can consume system resources and slow down Lightroom. Lightroom catalogs can become significant over time, which can impact performance. Regularly optimize your Lightroom catalog by going to "File" > "Optimize Catalog" to remove unnecessary data and improve performance.   The M1 Max chip in your MacBook Pro is powerful and supports GPU acceleration. In Lightroom, go to "Preferences" > "Performance" and ensure that the "Use Graphics Processor" option is enabled. This can significantly improve performance, especially during tasks that require intensive image processing.   Let us know if this makes any difference.   Best, Ranjisha ... View more

Hi @mauriziob53829191    Thanks for reaching out. I hear what you're saying. We will need a few details to resolve this issue. Which version of Photoshop are you using? Are you referring to Neural Filters?  Why did you say it's not 'Active'? Are the options greyed out?    Please share a small screen recording/ screenshot to show what's happening.  We're here to help, just need some info.   Best, Ranjisha ... View more

Hi @terryr34185546    We're sorry you're going through this; we'll help you to figure this out. Which version of Adobe Bridge have you installed? Have you tried reinstalling the application? If you're encountering an issue with the Photo Downloader in Adobe Bridge and receiving an error message stating that MSVCP100.dll is missing, it suggests a problem with a required system file.   Please install Microsoft Visual C++ Redistributable Package. The missing MSVCP100.dll file is related to the Microsoft Visual C++ Redistributable Package. You can download and install the appropriate version of the package from the official Microsoft website. Select the version that matches your operating system (32-bit or 64-bit).   We're here to help; let us know how it goes.   Best, Ranjisha     ... View more

Hi @Dino305880741h8c    Thanks for reaching out; I'll do my best to assist you. Which version of Photoshop are you using? Do you want to automate saving images as JPEG or batch-save images to JPEG?   In Adobe Photoshop, you can automate the process of saving images as JPEG files using the "Export As" or "Save for Web" features. Here's how you can set up an automatic process to save images as JPEG in Photoshop: Open your image in Photoshop. Go to "File" > "Export" > "Export As" or "Save for Web". Configure the settings for JPEG export in the "Export As" or "Save for Web" dialog box. Set the desired image quality, resolution, and other parameters according to your needs. Choose the destination folder where you want the JPEG files to be saved. Once you have configured the settings, click on the "Save" or "Export" button. In the dialog box that appears, choose a file name and select the file format as "JPEG". Click "Save" or "Export". The image will now be saved as a JPEG file with the specified settings in the designated folder.   Try this, and let us know if that works!   Best, Ranjisha ... View more

Hi @Frenchsinger    Thanks for reaching out. I understand that it can be challenging. We're here to assist. Please help us with your system specifications. Do you see this behavior with all documents? Have you tried reinstalling the application?   The Magic Eraser tool is designed to remove pixels of a similar color within a specified tolerance range. However, it doesn't offer the same level of control as other eraser tools in choosing the area to erase or adjusting the eraser's diameter. Suppose you need more precise control over the areas to be erased or want to adjust the eraser's diameter. In that case, I recommend using a different tool, such as the regular Eraser tool or the Background Eraser tool, both of which provide more flexibility and control.   Looking forward to hearing from you soon.     Best, Ranjisha   ... View more

Hi @royalspirit    Welcome to the community; I'll do my best to assist you. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?  What settings are you using to export the file? Ensure that your document's color space is set correctly before exporting. Go to "Edit" > "Color Settings" and make sure the color space is set to the appropriate profile, such as sRGB, for web use. Also, if your image contains transparency and you're viewing it on a platform or software that doesn't support transparency, the picture may appear color-washed out. Check if the background behind your image is affecting the perceived colors.   We're here to help, just need some info.   Best, Ranjisha ... View more

Hi @Helton29105566iuq1    Welcome to the community. Let's try to fix the issue. Rest assured; we're here to help. So, you are on the latest version of Photoshop and Lightroom, correct? Does this happen with specific file formats or all images? Where are the images located? Please check this discussion on our forum and try out the steps suggested: https://community.adobe.com/t5/lightroom-classic-discussions/all-quot-edit-in-quot-options-greyed-out/td-p/10725982#:~:text=If%20the%20images%20are%20stored,in%20options%20are%20not%20available.   Let us know how it goes.   Best, Ranjisha ... View more

Hi @Mr30505324r6uu    Welcome to our community. Let's try to fix the error that you are seeing. Can you tell us the version of Photoshop (Beta) and Windows? When do you see the error message?  Please follow the below-mentioned steps and let me know if they work: 1. Uninstall the current Photoshop (Beta) app; if there are any issues with uninstall, then run the Cleaner tool to remove Photoshop (Beta):http://www.adobe.com/support/contact/cscleanertool.html. 2. Restart your system 2. Install Photoshop (Beta) app from Creative Cloud 3. Relaunch Photoshop   If it does not work, please let me know.   Best, Ranjisha ... View more

Hi @Juanita M22462745z6dj    Thanks for reaching out; we will help you with this. How are you saving the files? What is the file format?  If you have Photoshop Layers, and you remove or delete the background so that it is transparent --- it will stay transparent in the PSD file, but if you try to export to export it for the web, you might see a WHITE background for GIF, PNG, and JPEG.    If the PNG is not showing transparent in Photoshop, go to the Properties panel (if it's not open, you can go to Window > Properties), and under the Artboard background color, change the dropdown menu to Transparent.   Let us know if that answers the question.   Best, Ranjisha ... View more

Hi @SuperLobo    Great to have you in the community; thanks for reaching out. Your suggestion seems very interesting, but currently, there are no communications on when there will be a collaboration with Lightroom. I will be moving this thread to the Idea section of the community so that our product team might have a look and may take this up.  Please stay tuned to our community; all updates will be posted here. Glad you shared your idea; feel free to reach out whenever needed.   Best, Ranjisha ... View more

Hi Egnar,   Thanks for reaching out. We understand this can be frustrating.  You are on the Lightroom 6.4 version, right? What is the macOS version? Do you see any error messages when you try to launch the app? You can try to reset the preferences of Lightroom using the manual method mentioned here: https://adobe.ly/2JSym5e Please back up your presets before resetting the preferences.   Let us know how it goes.   Best, Ranjisha     ... View more

HI @rosassss    Welcome to our community. Thanks for highlighting this issue. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us? Have you tried any troubleshooting so far? Do you see this behavior with all images? Try the steps mentioned in this article: Go to Preferences > Performance > Uncheck 'Use Graphics Processor. Restart Photoshop.   Let us know how it goes.   Best, Ranjisha ... View more