Activity
‎Mar 03, 2025
09:35 PM
@Nathalie26211102id5d it might be a font licensing issue. Some fonts may have restrictions that prevent embedding. You could try the save/export dialog box, there are often options related to PDF creation. Ensure that the settings are set to standard or best for print. This will generally ensure that fonts are embeded.
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‎Mar 03, 2025
09:32 PM
@Adrian_Bigu0787 Sorry to hear lost an unsaved PDF document after Acrobat crashed on your Mac. To try and recover it, first, check Acrobat's AutoSave feature and the temporary files folder using Terminal. If you use Time Machine, restore previous versions of those folders. If those methods fail, consider using data recovery software. Remember, acting quickly and minimizing further hard drive use increases your chances of recovery. In the future, save your work frequently, enable AutoSave, use Time Machine, and consider cloud storage to prevent data loss.
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‎Mar 03, 2025
09:29 PM
@karin_9145 if the app is prompting you to 'reactivate the subscription,' it essentially is telling you your plan has expired. If you have already paid, then I would log out of adobe.com, and make sure you are log into the correct account. Speaking from experience, I have two accounts of Adobe—so, if I use the wrong account, I would get different messages too.
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‎Mar 03, 2025
09:25 PM
@Colin349126752i1r the short answer is 'no,' unfortunately the accessibility checker is a feature only for the desktop application, and its full capabilities are not replicated in online or web-based versions.
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‎Mar 03, 2025
09:22 PM
@ana_4655 do you have a screenshot of showing what you mean? Is this on a MAC or PC? What OS?
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‎Mar 03, 2025
09:20 PM
@hasham_2954 for security, you can add a password to your PDFs. Password Security:
Password Security On:
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‎Mar 03, 2025
09:13 PM
@PeytonT on my end, if I want to 'Create a Link,' I need to be using the 'Edit a PDF,' stage, and then I was able to 'right-click' and get the 'Create a Link.'
I am guessing maybe previously, the versions before had this? And with the recent update, it removed that feature. I can see that being a great feature versus going into the 'Edit a PDF' Tool stage!
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‎Mar 03, 2025
09:01 PM
@cmhmarco I sometimes I get that when I try and save a PDF to quickly while the file is already opened. So, you can either rename the file or, it could also be corrupted Acrobat. I would do a clean install of Acrobat from Adobe website
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‎Mar 03, 2025
08:57 PM
@rachel_1406 what version are you using for Acrobat? The paid version or the free Acrobat Reader version. When you updated the software, did you do this through the adobe.com website, a third party website. To log in, you need to log-into adobe.com. Click on apps on the side. And click on three dots as shown to open the drop-down menu
The key thing is making sure you have the right user account too. I have two different accounts...hence why this screenshots shows I need to install it, while if I use my other log-in, it would say 'Open,' not 'Install'
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‎Mar 03, 2025
08:49 PM
@BenSquig To ensure scrollbars are always visible in Windows, you can adjust a system setting that overrides the default hidden behavior. Navigate to the Windows Settings, then proceed to the Ease of Access section, or Accessibility in more recent versions of Windows, and select Display. Within the Display settings, locate the option labeled "Automatically hide scroll bars in Windows" and toggle it off. I myself use the desktop app not the web browser option, so, you could also try the desktop app too.
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‎Mar 03, 2025
08:43 PM
@Yonita26029006jv5q I tried on my Acrobat Pro, and I was able to ''insert a PNG" through the 'Add Image,' with no problem. What version are you using.
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‎Mar 03, 2025
05:56 PM
@zieyaad22615905cnln it appears it has been resolved later today: https://community.adobe.com/t5/adobe-xd-discussions/xd-create-link-error-44-47/td-p/15188013
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‎Mar 03, 2025
05:55 PM
1 Upvote
It appears it has been resolved: https://community.adobe.com/t5/adobe-xd-discussions/xd-create-link-error-44-47/td-p/15188013
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‎Mar 03, 2025
05:54 PM
@anthonette_01 it does sound you did tried opening the files, and noticed the chat is gone. if the application closed unexpectedly and the history is not there when re-opening the document, it is possible that the history is lost. For more information, with access and managing chat history
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‎Mar 03, 2025
05:46 PM
@stephenw40479775 I would probably think after doing the update, it might sometimes reset or alter application permissions. It's possible that Acrobat Pro 2020 no longer has the necessary permissions to interact with Mail. According the system requirements, Acrobat Pro 2020, might not be fully compatible with the latest macOS updates. https://helpx.adobe.com/ca/acrobat/system-requirements-acrobat-2020.html
macOS
Acrobat Pro 2020 (Acrobat Standard 2020 is not available on macOS)
Intel processor
macOS v10.14, macOS v10.15, macOS v11 ‡ , macOS v12, macOS v13, or macOS v14 (Sonoma)
Safari 10.0 or 11.0 (browser plug-in for Safari supported on 64-bit Intel processor only)
2GB of RAM
2.75GB of available hard-disk space
1024x768 screen resolution
This software will not operate without activation. Internet connection and registration are required for software activation, validation of subscriptions, and access to online services. * Phone activation is not available.
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‎Mar 03, 2025
05:41 PM
@teo_2929 have you tried to restart your PC, and log back into Adobe.com with the correct user name and password that you used to buy the subscription
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‎Mar 03, 2025
05:32 PM
@defaultkcenuc891ott I am using Acrobat Pro, and I am able to edit and see the e-sign. The first thing I thought was of what version you have. The screenshots shown (latter two) tells me, that you might be using the Acrobat Reader which has limited features. To have the features that you want, you would need to upgrade Acrobat. If by chance you do have the higher versions, then I would check to see if you are logged into the right Adobe account on adobe.com, and try again.
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‎Mar 03, 2025
05:26 PM
@Lyndamaye if you want to reduce the cost of labels, you can print right on the envelope themselves. Feed the envelopes through the manual feeder of the printer
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‎Mar 02, 2025
04:48 AM
@roc97007 don't update your OS, and you could likely run 22.2.0 forever!?!
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‎Mar 02, 2025
04:45 AM
@GLGBen Was it accidentally moved over? Do a quick 'Undo?'
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‎Mar 02, 2025
03:48 AM
@Dean_Utian For some reason, the colors reminds me an old episode of Star Trek with William Shatner and Leonard Nimoy!
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‎Feb 28, 2025
12:55 AM
@Marius37336365prv3 have you had this issue fro before? It might be that the plugin may have been updated and it's not working with older version Photoshop CS6.
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‎Feb 28, 2025
12:50 AM
@Martin_J6616 you are absoultely right... I tried to refine the selection if that helped, and just as bad.... I guss generative AI is still developing!
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Community Expert
in Photoshop ecosystem Discussions
‎Feb 27, 2025
11:14 PM
1 Upvote
‎Feb 27, 2025
11:14 PM
1 Upvote
@levi_LRP I would try resetting my Photoshop preferences as a quick fix. If that doesn't work, look at Edit - Keyboard Shortcuts to change it back to what you want.
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‎Feb 27, 2025
11:05 PM
@Emirhan_Kahya3931 that's weird. I would try to do a 'View - Zoom to Fit All' or Command 0 (On a MAC) or Control 0 (for a PC) to see maybe the artboard is pushed to the sides, bottom or top. If still nothing, maybe try creating another artboard?
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‎Feb 27, 2025
11:00 PM
@fenixo Figma can do the light duty tasks of Adobe Illustrator. And you can convert your XD files to Figma either using plugins or exporting the SVG codes for it. There are a few YouTube for that
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‎Feb 27, 2025
02:20 AM
@luis_fernando_7223 if you go to Adobe.com, Apps, and scroll all the way to the bottom to 'More Apps from Adobe' it will be there. It may take 24 hours to 72 hours to show up though depending on the time zones.
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‎Feb 27, 2025
02:16 AM
@ChadThompson keep on praying... the ship has sailed a long time ago when Adobe attempted to buy Figma. The writing is on the wall... it would be a huge miracle if they keep it...granted, it was supposed to gone by end of 2023? 2024?
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‎Feb 27, 2025
02:14 AM
@Molly31662557spf4 if the person or company shared files with you and then suddenly it disappears, this tells me they have either:
revoke access to the files or
removed (deleted) the files from the cloud server
the person or company no longer has an account with Adobe anymore
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‎Feb 22, 2025
10:03 PM
@mori_7351 when you forst mentioned Thailand, would your company's private network may be the issue behind all this? Your company's firewall or proxy server could be interfering with Adobe's AI connection. Some corporate networks have strict content filtering policies. This might be blocking Firefly's access to certain content or features. Again, your IT department would be the best point of contact.Contact your IT department to see if they can whitelist the necessary Adobe servers. Or if you are using a VPN, maybe try to temporarily disable it to see if that resolves the issue.
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