@D29811680u0p9  have you tried to temporarily disable Chrome profile sync to see if that prevents the extension from reappearing in new profiles. ... View more

@Jerome_Rollerson2294  This error message means that the "Acrobat Collaboration synchronizer" application on your Mac is likely corrupted preventing it from opening. This could be due to a faulty update, accidental file deletion, or disk errors. To resolve this, try these steps: First, repair disk permissions by running Disk Utility. This can often fix issues with file access. If that doesn't work, try uninstalling Adobe Acrobat. Use Adobe Cleaner from Adobe not from a third party cleaner https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  Once that is done 100%, reinstall the app again. Hopefully this will replace any damaged or missing files for the Collaboration synchronizer.  ... View more

@will_9836 never rely on the autosave. Always manually save it. Periodically by clicking the "Save" icon or using the keyboard shortcut (for the PC, Control S or for the MAC, Command S). Also, ensure your internet connection is stable, as connectivity issues can disrupt the autosave process. If the problem persists, try clearing your browser's cache and cookies or using a different browser to see if that resolves the issue.  ... View more

@FP_SBX  It sounds like you're encountering issues with Adobe Acrobat for Google Drive when filling in Hebrew text, where the changes aren't saved or recognized for printing. This could be due to font compatibility problems, encoding issues, or how Acrobat handles right-to-left languages within the Google Drive environment. Adobe Fonts are designed to work within Adobe's applications. Google Docs, on the other hand, operates within the web-based world, relying on its own library of web-friendly fonts. These two systems don't speak the same "language" when it comes to fonts.   Make sure to install the font file on your device for the font family! Download it and install it! Then when you make your PDF, make sure the fonts you're using for Hebrew text are embedded in the PDF.  ... View more

@TMV Competenc36977101luwb It seems that Acrobat Standard is having trouble interacting with your VPN connection, causing it to become unresponsive. This could be due to network conflicts, security restrictions, or compatibility issues between Acrobat and your VPN software. To troubleshoot, start by checking if your VPN software and Acrobat Standard are updated to their latest versions, as updates often include bug fixes and compatibility improvements. If the issue persists, try temporarily disabling any firewall or security software that might be interfering with Acrobat's network access. Additionally, investigate your VPN settings to see if there are any options related to application filtering or network restrictions that might be affecting Acrobat. If the problem continues, contacting both your VPN provider and your IT TEAM might be necessary to identify the root cause and find a solution. ... View more

@TBTCarl  if the file has 0 bytes, the file is corrupted. Uninstall with Adobe Cleaner from Adobe's website not a third party cleaner, great at removing old Adobe software, corrupt installation files https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html When done 100%, go back and log into Adobe and install the Reader. If you know what version work great before the update, maybe use that one instead https://get.adobe.com/reader/otherversions ... View more

@First Timer 4444 can you take a screenshot of what is happening? When I create a PDF and 'Edit PDF' , I am able to make changes to the file...  If I want edit the text, I need to Double -Click on the text, and a type box opens. Try the double-clicking the text ... View more

@doug_2337 you were so close.... you need to turn off one more thing off... your screenshot is selected. Make sure to restart Acrobat to apply the changes!    ... View more

@CE707070 it worked once, and now the same file is giving you issues. Likely, the file was corrupted during the saving.  Let's try saving a different PDF file (preferably one without Hebrew text) to see if the error is specific to this particular document or a general issue with Acrobat. If this works fine, now try simplifying the Hebrew document by removing any unnecessary elements, complex formatting, or special characters. This might help isolate whether those elements are causing the issue.  If you have access to the original source file of the Hebrew document, try recreating the PDF from scratch using different settings or a different PDF creation tool. The Hebrew text might contain special characters, complex formatting, or right-to-left writing directionality that Acrobat is struggling to handle. So, make sure the OS and Acrobat is set up for that When the time comes to export the PDF, make sure you embed the fonts and the fonts are compatible with Acrobat. If necessary, try installing the fonts on your system. ... View more

@Canadian_CAD Guru interesting because I don't have that issue. Nor can I replicate it. Granted, I have this side bar closed     This is expanded and open.  The side bar is closed, no more bookmarks In my preferences, Full Screen, I don't have 'Show Nabigation Bar' selected. I have this deselected. But have a look at your preferences as I am using Acrobat Pro   ... View more

@Who-Am-I This is unusual! It might be due to a conflict between Acrobat's input handling and the operating system's language switching mechanism. Try updating both Acrobat Pro and your operating system to their latest versions, as updates often include bug fixes and compatibility improvements. Also, double-check Acrobat's preferences for any language-related settings or options that might be causing conflicts. If the issue persists, try disabling any third-party plugins or extensions within Acrobat that might interfere with input processing.  ... View more

@Kemit Realty I don't think there is a direct way, in Adobe Acrobat to automatically create a PDF from clipboard content and have it dynamically add pages as needed to prevent text overflow. You could copy the content and place it into a Notes or Text Editor and 'Export as a PDF' or 'Print as a PDF.'  I do this when I a like an article, and copy to me MAC Notes, and if I need a PDF, 'Export as a PDF' and I have ready at letter size  ... View more

@jennifer_1970 look at your the preferences and turn off pop-ups ... View more

@BiggestP sorry to hear. I know I send PDFs to my commercial printers and they have no issues when they need to have CMYK plates. If you want, you could use Distiller. If you're printing separations from InDesign or Illustrator, try exporting the file as a PostScript file (.ps) and then using a separate PostScript interpreter to create the separations such as Distiller to make your PDF. Old school way. Or try reverting to an older version of Acrobat where separations printing worked correctly. This might involve uninstalling the current version and installing a previous one (if you have access to the installer) or using a system restore point (if available). ... View more

@Cris22409810e86e The difference in behavior between the two iPhone models could be due to variations in their hardware, operating system versions, or installed apps. The fact that PDF Viewer works on iPhone 8 suggests that the issue might not be solely with Acrobat Reader but could also involve how different PDF viewers handle form submission on iOS. There are no easy answers here! Review the properties and settings of the Submit button form field. Look for any unusual settings or options that might be causing compatibility issues. Try using a different type of form field for the Submit button (e.g., a regular button instead of a Submit button) to see if that makes a difference.  ... View more

@generous_captain7967 right off the bat, when was the last time the printer driver or firmware is updated? If the printer driver is updated, the fonts are either corrupted or not embedded correctly. PDFs can embed fonts, but sometimes only a subset of the characters used are included to reduce file size. If Acrobat is trying to access characters not embedded, it might substitute them with incorrect ones or display them as boxes. This could explain why some documents are affected and others aren't. Now saying that, there might be a conflict between the fonts embedded in the PDF and fonts installed on the user's system. Acrobat might be substituting fonts incorrectly, leading to the garbled text. You could try selecting "Print as Image." This will rasterize the entire document, potentially bypassing font rendering issues. This might reduce print quality slightly, but it's a good test.   ... View more

@NH Villager It might be a permission issue on your end. Check with the IT team. Also, in Acrobat's preferences, look for settings related to email or default applications. Ensure that Acrobat is configured to use your preferred email client (e.g., Outlook, Apple Mail) and that there are no restrictions on attaching files. Some email clients might have their own settings for handling attachments or security protocols that could be interfering with Acrobat's ability to attach files directly. ... View more

@Pixelwizz sounds like a corrupted file. I would use Adobe Cleaner and make sure no remnants of old or corrupted Distiller remains. Use Adobe Cleaner from Adobe themselves not a third party cleaner! https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html After it's cleaned, go back to adobe.com and install Distiller.  ... View more

@Marco Orlandi The error message "Accesso negato" (Access Denied) you're encountering when trying to save a PDF/A file in Adobe Acrobat indicates a permissions issue. Specifically, Acrobat is unable to copy the "CoatedFOGRA39.pdf" file from its installation directory to your user's roaming profile due to insufficient permissions. This is likely happening because Acrobat is trying to access a protected system folder and doesn't have the necessary rights to do so.  You can try to Run as adminstrator, or ask your IT Team. Make sure Acrobat is completely closed. Right-click the Acrobat shortcut: Select "Run as administrator." Now, try saving as PDF/A again. Hopefully, this will give Acrobat elevated privileges to access protected system folders and potentially copy the file. ... View more

@Eric2391330 if the PDF is password protected,  then you need to enter the password to allow you to do the changes. there is a reason it's secured. Entering the password that is incorrect means you can't do the required changes as wanted. If you have a recent Time Machine backup or system restore point from before the issue started, you could try restoring your macOS to that earlier state. This might revert Acrobat Pro to a version where the bug wasn't present. ... View more

@Mary36826152p0wt there might be a temporary syncing issue with your Adobe Acrobat shared files. Although the files are still accessible via the shared link, they're not appearing in the "Shared by You" section within Acrobat or on the cloud. To troubleshoot this, first, try logging out of your Adobe Acrobat account and then logging back in. This can often refresh the connection and resync your shared files. If that doesn't work, try clearing the cache and cookies within the web browser and Acrobat, as outdated data might be causing display issues.  Now, sign in to Acrobat Web: Go to https://documentcloud.adobe.com/ and sign in with your Adobe account. Use the search function to look for the specific PDF file by its name. It might be located in a different folder or under a different section than "Shared by You." If you can still access the file via the shared link, open the link and check the sharing permissions. It's possible that the sharing settings were accidentally changed, restricting your access to the file through the "Shared by You" sections.  ... View more

@ektrontek This could be due to the complexity of the .ai files, which often contain high-resolution graphics, complex paths and gradients and embedded fonts. To improve performance, you can try adjusting a few settings in Adobe Illustrator and Adobe Reader. Adobe Illustrator: Simplifying your Illustrator file by reducing the number of points and paths, as complex artwork can strain resources. Secondly, decrease the resolution of raster effects, which can significantly impact file size and processing time. Also, hide or delete unused layers, swatches, images and objects to minimize the amount of data Illustrator needs to handle.  Adobe Reader: First, try simplifying the print output by selecting "Print as Image" in the advanced print settings. This will rasterize the .ai file, making it less complex for Reader to process. Second, consider reducing the print quality, which will decrease the file size and potentially speed up printing. Lastly, ensure that both Adobe Reader and your printer driver are updated to their latest versions, as updates often include performance improvements and bug fixes. Granted, if you are printing for CMYK, you really don't want to use low-resolution images, you do want CMYK images at 300ppi. The old saying, garbage in, garbage out!  ... View more

@Angelic_Raindrop7976  Since this issue persists across multiple machines and fresh installations, it's likely a bug within Acrobat itself or a conflict with a specific system component. As a first step, ensure Acrobat Standard and all related components are updated to their latest versions. If the problem continues, try disabling any third-party plugins or extensions within Acrobat that might be contributing to the memory leak. Additionally, review your users' workflows and document types to identify any patterns or specific actions that might trigger the issue. ... View more

@Christina367483826amy hang on a sec.... someone created the templates, they shared it, and now, they are no longer working at the company. Is this correct. Did this 'someone' work as an employee or did they use their own Adobe account? This is a big difference, because you wouldn't have the permission to delete those files.  Try contacting the person who originally shared the templates and ask them to delete them from their account. This is the most direct way to remove the templates, but it might not be feasible if the person is no longer available. If not, as a temporary solution, you could rename the old templates to indicate that they are obsolete or outdated. This might discourage users from selecting them! Or consider creating a new template library and encouraging users to use that library instead. You can then place the outdated templates into a folder and try to hide or remove access to the old library. ... View more

@Celine3140773470cd Since you've already ruled out document issues and updated your software, there might be temporary server-side problems or connectivity issues affecting Adobe's services. First, check the Adobe System Status page to see if there are any reported outages or issues with their signature services. If the problem continues, try restarting your computer and internet router to refresh your connection. As a workaround, you could also try sending the document using a different internet browser or device.  ... View more

@BrBearOFS my students and I were just talking about accessibility in design, and screen readers are not all the same. Because you created the newsletter in LibreOffice, the screen reader will read it correctly. But once, you bring it over to Acrobat, Acrobat's screen reader has its own interpretation of the tagging structure or reading order— which is leading to unexpected behavior compared to LibreOffice screen readers.  Is there a work-around? Yes, but it's also time consuming as then you need to manual adjust the tagging in Acrobat for every time you create a newsletter. Have you tried to see if Microsoft 365 have better results if you export the newsletter PDF and open in Acrobat?      ... View more

@Luciano_Capanna3201 ohhh, I wonder if this is a caused by a glitch in the software or a corrupted signature file. Try restarting Acrobat to see if that clears the issue. If not, you can try clearing the application's cache and temporary files. Sometimes, old data can interfere with the program's functions. If the problem persists, you may need to reset your Acrobat preferences to their default settings. This can often resolve strange behaviors caused by customized settings. Be aware that this will reset all your personalized settings in Acrobat, so you may need to reconfigure some options afterwards. If none of these solutions work, you could try creating a new signature and deleting the old ones, or as a last resort, reinstalling the latest Acrobat. ... View more

@Vogue23286380oapn  It sounds incredibly frustrating that you're facing this persistent rounding issue with Acrobat DC Pro, especially when dealing with precise page sizes and bleeds. It's particularly concerning that even Adobe IT couldn't find a solution.  You are correct, it does round up...which is a good thing... you don't want it to round down. If you set it up with document bleeds at 1/8" or .125" it will use those settings. Trust the system. Unfortunately, there's no direct setting in Adobe Acrobat to change the display precision of page dimensions from two to three decimal places. Acrobat's user interface generally defaults to showing two decimal places for page sizes and other measurements. This is likely for simplification and to avoid cluttering the interface with excessive digits. Speaking from printing exprience, it does indeed bleed properly.  For more information: Grids, guides, and measurements in PDFs, Adobe Acrobat ... View more

@mk_4392 This error usually means that some image or graphic element within your InDesign (INDD) file has a color profile that Acrobat can't interpret correctly. While you've already tried some fixes based on the Adobe help article, the problem persists, indicating that there might be other culprits lurking in your document.  I would try and remove anything related to color. In the swatches panel, remove all unused color swatches and delete that. Secondly, I would look at the preflight tool (it will even show in the package of issues such as RGB color space and missing fonts). Double-check the color mode of all images in your InDesign document. Ensure they are in CMYK mode, as RGB images are a frequent cause of color space errors in print PDFs. In fact, make sure your document is also in CMYK mode too! Are your images linked or embedded? If you're using linked images, verify that the original image files also have the correct color profile (CMYK for print).  You can totally use Photoshop to save it with the correct color profile. I just noticed the tag for "Print and Prepress," so, if you are using a commercial printer to print your work, ask the commercial printer if the use color profiles for your images and PDF settings; might as well get it right while exporting or saving the PDF When exporting your InDesign file to PDF for printing, make sure to double-check the color settings. Choose the "Convert to Destination" option and select the correct CMYK color profile for your printer. You can also try different PDF versions like PDF/X-1a or PDF/X-4 to see if that helps. ... View more