Anshul_Nautiyal
Adobe Employee
Anshul_Nautiyal
Adobe Employee
Activity
‎Oct 14, 2024
04:21 AM
Hi there,
Thank you for reaching out. I have confirmed that you have an active Creative Cloud individual license associated with the Adobe ID you used to submit your inquiry. To ensure you receive the best support, I will be moving your post to a dedicated board where experts will be better equipped to assist you.
In the meantime, I recommend reviewing the following documents for common troubleshooting steps related to freezing and crashing issues in Premiere Pro: https://adobe.ly/3BGgcSt
Thank you.
Regards
^AN
... View more
‎Oct 11, 2024
02:39 PM
What is your situation with Sign?
... View more
‎Oct 11, 2024
12:02 PM
Hi @mscirri ,
Thank you for reaching out.
Upon reviewing your inquiry, I see that the Adobe ID you used is associated with an active Teams subscription. Please note that only the contract owner has access to the invoices. However, you can easily email the invoices directly from the Admin Console.
If you have any further questions or need assistance, please don’t hesitate to ask.
Regards,
A.N
... View more
‎Oct 11, 2024
11:48 AM
Hi guys, sorry for delay but i haven't possibility to try again. But i think that i've understand what happend. I tried to install the software on my laptop and i have successfull installed multiple app. I think, that the problem's when i install the software via intune and previously the user have installed the software that have download with cc. I will try as soon as possibile and i report here if the installation completed successfully. thank you
... View more
‎Oct 10, 2024
02:53 AM
Hi there,
I’m sorry to hear about your experience.
Please share your case ID with me in a personal message? I’ll make sure to escalate this for you.
Looking forward to your response.
^BS
... View more
‎Oct 09, 2024
02:28 PM
@crainc36852231,
Adding the license admin as a Project owner was done on purpose in case the owner of the Team Project leaves the Team/Company you'd still have access and control of the Team Project. We recognize that the license-admin may get a flood of notifications and working on a solution.
In the meantime, you might be able to limit these messages by turning off the 'Collaboration' checkbox under the Notifications-Preference in the Creative Cloud Desktop application (machine restart may be required for the setting to take effect).
... View more
‎Oct 09, 2024
11:01 AM
You can now download single-app packages from the Adobe Admin Console. Single-app packages each contain the latest version of a single Creative Cloud app, for example, Photoshop or Premiere Pro.
Admin Console packages
To get started, sign into the Admin Console and navigate to Pre-generated Packages> Single Application.
A: Show all apps B: Show Photo apps (Examples: Photoshop, Lightroom Classic) C: Show Illustration apps (Examples: Illustrator, Adobe Express) D: Show Video apps (Examples: Premiere Pro, After Effects) E: Show Graphic design apps (Examples: Illustrator, InDesign) F: Acrobat and PDF (Examples: Acrobat, Fill & Sign) G: Filter by Windows or MacOS platforms H: Search by product name I: Customize package J: Copy the checksum of the downloadable package K: Download package
Learn more about Pre-generated packages.
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!
*For queries, feedback, and suggestions, please feel free to start a conversation.
*Please visit our ICYMI page for all the other updates & releases. Click here if you have Questions.
... View more
‎Oct 08, 2024
09:26 AM
There is nothing you can do to hasten the process of getting your assets reviewed. Many Contributors are reporting waits of 2-3 months or longer. Be patient.
... View more
‎Nov 03, 2024
11:43 PM
Thanks for clarifying, @hana234apps . As others have pointed out, this is not supported. Based on what you've described, you can either sign up for a separate subscription so your plan and files are separate from the current account owner OR you can switch to a Teams account and the current owner can manage the Teams contract and assign you your own seat.
... View more
‎Oct 07, 2024
08:22 AM
Thanks for letting us know.
Regards, ^AN
... View more
Adobe Employee
in Enterprise & Teams Discussions
‎Oct 07, 2024
05:42 AM
3 Upvotes
‎Oct 07, 2024
05:42 AM
3 Upvotes
We unveiled some exciting updates for Design creatives in your organization or team. To ensure your team members can access these new features, please follow these steps:
For self-service packages: Update the latest Illustrator & Indesign app versions using the Creative Cloud Desktop app.
For managed deployments: Update your existing packages or create new ones and deploy them within your organization.
What's New at MAX 2024
Campaigns in a few clicks:
Staying on brand made easy:
Presentations and documents made easy:
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!
Have questions? Click 'Reply' below to ask.
Click 'Follow' below to bookmark this post for easy reference.
... View more
‎Oct 07, 2024
05:39 AM
We unveiled some exciting updates for Pro Design creatives in your organization or team. To ensure your team members can access these new features, please follow these steps:
For self-service packages: Update the latest Illustrator & Indesign app versions using the Creative Cloud Desktop app.
For managed deployments: Update your existing packages or create new ones and deploy them within your organization.
What's New at MAX 2024
Illustrator 2025 v29.0 is live!
Available for download through Creative Cloud Desktop. This release introduces the innovative Object on Path feature and the Reflow Viewer, designed explicitly for Asian scripts, alongside the general availability of Mockup. Additionally, significant enhancements have been made to Image Trace, as well as improvements to Text to Vector Graphic (beta), Text to Pattern (beta), and Generative Shape Fill (beta).
InDesign 2025 v20.0 is live!
Available on Creative Cloud Desktop! This update introduces several innovative features, including Generative Expand, the Contextual Task Bar, MathML support, the ability to export directly to Adobe Express, and the ability to export directly to HTML5. Experience enhanced cloud workflows, improved accessibility, and a refined user experience.
Exciting news! Meet Project Neo (beta)
Web-based platform designed to simplify the creation of dimensional logos, icons, and infographics. It eliminates the need for manual calculations for accurate perspective drawing. To learn more, click here.
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!
Have questions? Click 'Reply' below to ask.
Click 'Follow' below to bookmark this post for easy reference.
... View more
‎Oct 07, 2024
05:37 AM
We unveiled some exciting updates for Imaging & Photography creatives in your organization or team. To ensure your team members can access these new features, please follow these steps:
For self-service packages: Update the latest Imaging & Photography app versions using the Creative Cloud Desktop app.
For managed deployments: Update your existing packages or create new ones and deploy them within your organization.
What's New at MAX 2024
Unleash your creativity: Explore New features in Adobe Premiere Pro 25.0
Generative Extend:
Powered by the Adobe Firefly Video Model, this feature enables editors to seamlessly extend video clips by adding AI-generated frames, offering intuitive use without the need for extra footage. Click here to learn more.
Properties Panel:
Introducing a context-aware Properties Panel that enhances efficiency and editing workflow. Main Features:
Context-Aware Interface
Multi-Clip Editing
Direct Manipulation
Quick Access to Advanced Controls
Streamlined Workflow
Click here to learn more.
Unlock Enhanced Creativity: Discover the latest Features in After Effects Update Introducing a refreshed, modern design that enhances user experience with customizable options. Key features:
Refreshed, modern design
Per-character Text and Paragraph styling in Expressions Decluttered 3D Model Import Click here to learn more.
Unleash Creativity with Adobe Firefly MAX: Generate High-Quality Videos from Text Prompts and Images (Beta)
We're excited to introduce a new feature: Generate video (Beta). Now, you can transform text prompts and still images into high-quality, cinematic videos that perfectly align with your vision. Give it a try and bring your ideas to life like never before! Generate video (Beta) in Adobe Firefly allows you to transform written descriptions into engaging video clips.
For more details, please click here.
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!
Have questions? Click 'Reply' below to ask.
Click 'Follow' below to bookmark this post for easy reference.
... View more
‎Oct 07, 2024
05:36 AM
We unveiled some exciting updates for Imaging & Photography creatives in your organization or team. To ensure your team members can access these new features, please follow these steps:
For self-service packages: Update the latest Imaging & Photography app versions using the Creative Cloud Desktop app.
For managed deployments: Update your existing packages or create new ones and deploy them within your organization.
What's New at MAX 2024
Photoshop 26.0 and Photoshop on the Web
With the new Distraction Removal tool, you can easily clean up your images by automatically removing unwanted people, wires, cables, and imperfections with just a few clicks. To learn more, Click here.
Quick Actions in Lightroom on Mobile (iOS & Android) & Lightroom on Web
Try out the new Quick Actions tool in Lightroom Mobile! This powerful feature makes editing a breeze with AI-powered suggestions for specific areas of your image. Open a photo, select Actions, and watch as Lightroom delivers custom enhancements in seconds. To learn more, click here.
Generative Remove in Lightroom
To remove an object with Generative AI, select 'Use Generative AI' and brush over the object that you want to remove. Lightroom will generate three different variation options. You can Refresh to develop three new variations. To learn how to use the Generative Remove tool, Click here.
Lightroom Classic 14.0
Remove distractions in a photo with 'Generative Remove.' Secure your digital assets with Content Credential and Add Denoise to Linear Raw DNGs. To learn more about these features, click here.
If this was helpful, please click the Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!
Have questions? Click 'Reply' below to ask.
Click 'Follow' below to bookmark this post for easy reference.
... View more
‎Oct 04, 2024
08:01 AM
@laura_9862
you can try connecting adobe support but they'll need info establishing that you should have control of that account.
there are 2 ways to contact adobe support; chat and twitter (now x): chat: if you have or want to purchase a subscription, use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. twitter/x: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
... View more
‎Oct 03, 2024
11:35 AM
Hi there,
I’ve sent you a personal message. Please take a moment to review it, and feel free to reach out if you have any questions or need further clarification.
Thank you.
Regards,
A.N
... View more
‎Sep 30, 2024
01:36 PM
The problem is that the enterprise plans have better support for business environments that may be locked down.
... View more
‎Sep 30, 2024
10:43 AM
Hi there,
Users may have both a personal and business profile linked to the same email. Ensure students are selecting the correct Business Profile at login if available. If prompted, they should choose between the Personal Profile and Business Profile. For more information, please refer to this article: https://helpx.adobe.com/in/enterprise/kb/enterprise-id-faq.html
Thank you.
Regards,
A.N
... View more
‎Sep 30, 2024
04:59 AM
Hi there,
Apologies for the delayed response.
Based on the screenshot, this issue appears to be different from previous cases. In certain situations, renaming the organization might be required to display the correct organization profile name. I recommend reaching out to Adobe Support for further assistance. Please refer to the following document for more information on how to reach support for teams subscription:https://helpx.adobe.com/enterprise/using/support-for-teams.html
Feel free to reach out if you need further help.
Thank you.
Regards,
A.N
... View more
‎Sep 27, 2024
06:18 AM
Hi @usernotfound_,
I have responded to your query on the thread below, where you raised a question regarding Creative Cloud auto-update settings. Please refer to that thread for further details and guidance: Enable Auto update in Creative Cloud to let the Cr... - Adobe Community - 14884018
Please check and let us know if it helps.
Thank you.
Regards, ^AN
... View more
‎Sep 27, 2024
06:13 AM
Hi there,
I noticed that there are no active subscriptions listed under the Adobe ID you have used to post your query here. If you're managing Creative Cloud updates as an individual user, please refer to the following article for guidance: https://adobe.ly/3TMYNhb.
If you're an admin with a Teams or Enterprise subscription, you can find more detailed instructions in this documentation: https://adobe.ly/3TLGEk5.
If you need further assistance please share the correct Adobe ID(email with which this subscription is registered) in a personal message with me. We're here to help! Please refer this article for how to send personal message:https://adobe.ly/3Y0iwN6
Thank you.
^AN
... View more
‎Sep 26, 2024
10:48 AM
Hi there,
I’m sorry to hear you're experiencing this issue.
To address the "Something went wrong when saving" error encountered while adding users, please follow these steps:
Clear your browser's cache,
Use a different browser
Ensure that the user details are correctly formatted without any errors.
Additionally, verify that your admin account possesses the necessary permissions to add new users. Please refer this article for guidance on admin roles: https://adobe.ly/3Bvq01x
If your organization uses directory synchronization, confirm that the synchronization process is up-to-date and there are no conflicts.
You have mentioned that Adobe is blocking your emails. There may also be restrictions on sending emails outside of your company. Have you checked with your IT admin regarding the same?
If yes, please share a screenshot of what happens when you try to send an email to that address.
Thank you.
Regards,
^AN
... View more
‎Sep 24, 2024
10:22 AM
Hi there,
I’m genuinely sorry for your bad experience and understand your disappointment.
Please let us know the issue you are having trouble with so we can assist you better. You may contact Adobe Customer Care from the Support tab in the Adobe Admin Console. Please refer the following document for this:https://adobe.ly/4eAqIc2 Please provide the ticket or case number if you've already raised one for your issue. You can send this information via personal message. For instructions on how to send a personal message, please follow this link:https://adobe.ly/47I3v5Q
I look forward to hearing from you.
Thanks & Regards,
^AN
... View more
‎Sep 24, 2024
06:30 AM
@Anshul_Nautiyal, wrong link.
@Parastou27579725hsgc,
portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
portfolio faq: https://help.myportfolio.com/hc/en-us
... View more
‎Sep 23, 2024
12:35 PM
Thanks for letting us know.
Regards, ^AN
... View more
‎Sep 23, 2024
03:58 AM
Hi there,
To transfer your Adobe projects from your old account to the new free one, you can export or back up your projects to a local drive or cloud storage. If your previous account uses Adobe Cloud, you can manually download and upload the files to the new account. Alternatively, if both accounts are active, Adobe's collaboration features, such as Creative Cloud Libraries or cloud documents, can help you share projects between accounts. Keeping the old account active may be beneficial until all files are successfully transferred before canceling the subscription, ensuring uninterrupted access to your projects.
For more detailed guidance, please refer to this article: https://helpx.adobe.com/enterprise/kb/transfer-assets.html
I hope this helps. Please let us know if you have more questions.
Thank you, Regards, A.N.
... View more
‎Sep 20, 2024
08:55 AM
Hello,
Apologies for the delayed response. I hope this issue has been resolved.
If you're still encountering the problem, please follow the steps below:
1. Ensure the affected users have the appropriate permissions to receive reports in the Adobe Admin Console. 2. Verify that their email clients or servers are not blocking or filtering the audit report attachments. It's also worth checking their spam/junk folders. 3. Consider removing and re-adding the affected users in the Admin Console, and double-check for any email address typos or potential delivery issues.
Thank you for being so patient.
Best regards, A.N.
... View more
‎Sep 20, 2024
02:58 AM
Hi Oliver,
I have replied to your message, please check.
Thanks, ^BS
... View more
‎Sep 19, 2024
08:47 AM
Hi Anshul_Nautiyal, I am using Adobe CEP 11 and node js. I run my plugin for fetching textframes with style properties from one ai file and closing it. Again i run the same plugin for another ai file, its show this error (an Illustrator error occurred: 1346458189 ('MRAP') ). This reason only i am try to use evalfile.
... View more
‎Sep 18, 2024
12:05 PM
Hi there,
If you are still facing this issue, I would recommend contacting support via the support tab in the Admin console. Please refer following article for this: https://helpx.adobe.com/enterprise/using/support-for-enterprise.html
Let us know if you have any queries.
Thank you.
Regards,
A.N
... View more
- « Previous
- Next »