Hi @vipivarghese! Welcome to the community! Could you let us know what version of Lightroom you're using? Also, it would be great if you could check for any system updates on your machine. Just type "Check for updates" in the Windows Start Menu, and if there are any updates pending, please download and install them. After that, restart your computer and relaunch Lightroom. Let me know if this helps!  Alek ... View more

Hi @domi.piskorz! Welcome to the community! In the All Photos drop-down menu, you'll find a folder named Deleted. Head over to that subfolder, and you'll see all the photos you've deleted in the last 60 days. If you want to permanently delete them right away, just right-click on them and select Permanently Delete. Hope this helps! 😊 Alek   ... View more

Hi @SF_Tanguero! Before anything, please make sure to back up your catalog and preview files. You can follow this handy guide to move your catalog to a different location: https://adobe.ly/3FEwUDH If you'd prefer a video tutorial, here's a wonderful guide by Julieanne Kost: https://adobe.ly/3XOTFLw After you move your catalog, you might get an error saying Lightroom Classic can't find your catalog. If that happens, follow the steps here: https://adobe.ly/4kOKMvd Hope this helps! 😊 Alek ... View more

Hi @lucilia_8844! Could you please navigate to C:\Users\[User]\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\26\Internal\com.adobe.nfp.gallery\PluginData and check if there's any folder in there? Each subfolder contains one neural filter. Try deleting the folders and then redownloading the neural filters in Photoshop.  Thank you so much!  Alek ... View more

Hi @xrrrr77! I totally understand your frustration. When you rotate and transform a shape, it gets converted into a path, which is why the properties panel changes. But don't worry, you can still change the fill and stroke color by selecting the shape tool. In the top bar, you'll find options to modify those attributes. For rotating and moving the shape, I recommend using the Ctrl + T shortcut (or Cmd + T on Mac). Hope this helps! 😊 Alek ... View more

Hi @lucilia_8844! Welcome to the community! We're thrilled to have you here! 😊 Thanks for sharing your System Info. Let's try a couple of things to resolve the issue. First, make sure the Windows profile you're using has administrator rights, as it might have trouble downloading the neural filters otherwise. Other users with similar issues have found success with these steps: 1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\ 2. Move the PluginsStorage folder to your desktop or another safe location 3. Restart Photoshop Let me know if this helps. Thank you so much! Alek ... View more

Hi @Rockers38536215d6a3! 👋 Welcome to the community! We're excited to have you here! Could you share a bit more about the issue you're experiencing? What version of Photoshop are you using, and what method and settings are you using to export the artboards? If you haven't already, please make sure to click "Send" when you get the crash report dialog so we can receive it in our internal database. Thank you so much! 😊 Alek ... View more

Hi @mara_0183! 👋 Welcome to the community! We're so glad to have you here! Could you please share a screenshot of the error dialog you're seeing when trying to export your catalog? Also, try going to Library > Find Missing Photos. If any photos are missing, it could be causing the export errors. Thank you so much!  Alek ... View more

Hi @leonid_9751! 👋 Welcome to the community! How are you sharing the photos? If you're using the "Get a link" option, could you please make sure you've checked the "Allow JPG download and export" option? Thanks a lot! Alek ... View more

Hi @Nick WC!  Have you had a chance to try GoldingD's suggestion? If so, let us know if it helped. You could also try creating a new catalog and importing your photos into that one to see if it works. Let us know how it goes! Thanks a bunch!  Alek ... View more

Hi @Bev37499066vpbv! To make sure your comments don't get buried, could you please create a new thread with all the relevant details about the issue? We'd love to help you out. Thanks a bunch!  Alek ... View more

Hi @ExUSA! 👋 Thanks for sharing the instructions. I haven't been able to reproduce the issue on my end, maybe because I'm on Windows. I'll ask my Mac colleagues to test it out. Could you let me know what version of Photoshop and macOS you're using? It would be super helpful as well if you could share a screen recording showcasing the issue. Thanks a lot for your patience! 😊 Alek   ... View more

Hi @ParthoSwe! Has this worked with Lexend Deca in the past? Could you try using different fonts to see if they work? It might be that Lexend Deca isn't supported by this stylistic set. Thanks a bunch! 😊 Alek ... View more

Hi @AlexGotlib! 👋 Welcome to the community! Which version number of Photoshop are you using? Could you share some screenshots or a screen recording of the issue so we can take a closer look? Thanks a lot! 😊 Alek ... View more

Hi @joakim_4110! 👋 Welcome to the community! What version of Lightroom are you using? Does this issue happen with every photo or just specific ones? If you could share some screenshots or a video showcasing the problem, that would be super helpful. Thanks a lot! 😊 Alek ... View more

Hi @pascal_cuttoli1132! Have you had a chance to try Sameer's suggestion yet? When you're shooting your photos, make sure you're using an uncompressed format. Compressed formats might not work well with the Noise Reduction Tool. Thanks a bunch! 😊 Alek ... View more

Hi @defaults86hy3mfo97c! 👋 Welcome to the community!  Could you share more details about the issue you're experiencing? Does this happen when using a tablet? Also, could you share your System Info? You can find it in Photoshop under Help > System Info. Just copy the info to a text file and attach it to your response. Thanks so much! Alek ... View more

Hi @magnusedicao! 👋 Welcome to the community! We're so glad to have you here. I'm sorry, but I didn't quite understand the issue. Could you share more details about what's wrong and what behavior you're expecting from the app? A screen recording would be really helpful so we can troubleshoot and try to reproduce the issue. Let's also focus on one issue at a time, since it seems you mentioned multiple issues. Thank you so much! Best, Alek ... View more

Hi @Edén Pernía! 👋 Welcome to the community! I understand your frustration and I'm really sorry for the troubles you're experiencing. I noticed in the top bar that it says Photoshop 2024. Could you try updating the app to the latest release and see if that helps? Please also check if there are any updates available for Creative Cloud and update that as well. Thank you so much! Best, Alek ... View more

Hi @seanw96048087! 👋 Welcome to the community!  Could you let us know which version of Lightroom you're using? Just to clarify, are you referring to the catalog .lrcat file? Also, do you see a question mark icon in your Lightroom photos? Thanks a lot! Cheers, Alek ... View more

Hi @pascal_cuttoli1132! 👋 Do you get an error dialog when you try to denoise the files? If so, could you let me know what it says? Also, what mode are you shooting your photos in? If you're using Lossless Compressed mode, try switching to High Efficiency and see if that works. Let me know how it goes! Thanks so much! 😊 Alek ... View more

Hi @HalynaCHP! 👋 Welcome to the community!  What version of Lightroom Classic are you using? Could you please make sure you're signed in to the correct Adobe account in both the Creative Cloud app and Lightroom Classic? Thanks so much!  Alek   ... View more

Hi @helpful_video5E5F! 👋 Welcome to the community! Does this happen with every photo or just specific ones? Could you let us know what version of Lightroom you're using? Also, could you try going to Lightroom Web and see if sharing to the community works from there? Thanks so much!  Alek ... View more

Hi @Marcelelage! 👋 Welcome to the community!  Could you share more details about the issue you're experiencing? What version of Lightroom and operating system are you using? Are you getting an error message? If possible, could you share screenshots or a video? Thanks so much!  Alek   ... View more

Hi @Jayden23640348c5uk! 👋 Welcome to the community!  I'm sorry, but I don't really notice a difference between the pictures you shared besides the quality. Could you share more details on what you're seeing and how you're expecting it to look? Screens can vary a lot, and as such, what you're seeing on your phone will usually not match perfectly to what you see on your PC. What I see on my screen is also most likely different than what you're seeing on yours as well. To make your phone and monitor display the same colors, you'll need to adjust the color settings on both devices. Access the display settings on your phone and computer, and manually tweak the brightness, contrast, saturation, and color temperature until they visually match when viewing the same image on both screens. However, due to different display technologies, achieving a perfect color match might not always be possible. Thanks so much! Alek   ... View more

Hi @glennr26233003! 👋 As a first step, let's try resetting your preferences to restore Photoshop to its default state. Just make sure to back up anything you don't want to lose, like custom brushes. You can learn how to do this here. If that doesn't work, could you also try uninstalling and reinstalling Photoshop? Some users with Image Processor issues have found this helpful. Thanks so much! 😊 Alek ... View more

Hi @bryanc31400415! 👋 Sorry to hear you're having issues with syncing in Lightroom Classic. Let's try clearing the Sync Error folder in Lightroom Web to see if that helps: 1. Open https://adobe.ly/3DuX5fw and select the Sync Error folder under All Photos. 2. If there are any images in the Sync Error folder, pause the sync function on all active devices and make sure you have a backup of the pictures you were trying to upload. 3. Clear the Sync Error folder and empty the Deleted folder. 4. Once that's done, reupload the images. Let me know if this helps! Thanks so much! 😊 Alek   ... View more

Hi @asgdsaf! 👋 Welcome to the community!  Could you let us know which version of Photoshop and macOS you're using? For macOS systems, the HDR display setting is enabled by default, but there are specific display settings that need to be adjusted for full functionality. Here are the steps to ensure the proper settings are enabled, depending on your display and operating system setup: If you have an Apple HDR Display: 1. Go to System Settings > Display > Presets on your HDR display or built-in Apple laptop display. 2. Select the Apple XDR Display (P3-1600 nits) preset. 3. In Photoshop, HDR display should be on by default, but go to Preferences > Technology Previews > Precise color management for HDR Display to confirm the box is selected. If you have a non-Apple HDR display: 1. Go to System Settings > Display and toggle ON the High Dynamic Range option. 2. In Photoshop, HDR display should be on by default, but go to Preferences > Technology Previews > Precise color management for HDR Display to confirm the box is selected. Thanks so much! 😊 Alek ... View more

Hi @hendy_5450! 😊 Could you share more details about the issue you're experiencing? What version of Lightroom are you using? Does this happen with every photo or just specific ones? Also, what format are the photos in? Thanks a bunch! Alek ... View more

Hi @krystynagdynia! I totally understand the frustration. Here's something we can try: Go to Lightroom on the Web and check the "Sync error" folder under "All Photos." Pause the Sync function on all active devices and make sure you have backups of the files you're trying to upload. Clear the "Sync error" folder and empty the "Deleted" folder. Try reuploading the images. Hope this helps! Alek ... View more