Hey @richard_5662! Is this happening with all NEF files, or just specific ones? Also, which version of Lightroom are you using? Thanks! Alek   ... View more

Hi @Gerhard57! Could you provide a bit more detail? Which version of Lightroom Classic are you using? Did this issue start after a recent update, or has your camera never been detected by Lightroom Classic? Thanks! Alek ... View more

Hi @Dareld Jhimee299462663i3y! Got it. If you could record a short video of the error happening, that would be really helpful. We can also try resetting the preferences. Sometimes, resetting Photoshop preferences can solve various issues. Just make sure to back up your preferences first. Here's how to do it: https://adobe.ly/4h7ppml. Thank you! Alek ... View more

Hi @tylerb76975775! I'm sorry to hear nothing has worked so far. When did this issue start? Was it after a recent update, or has it always been laggy for you? Does it lag when you're typing, erasing text, or resizing/scaling it? Let's try resetting the preferences. This can sometimes resolve miscellaneous issues. Here's how to do it: https://adobe.ly/3DWCIrj. If you can, sharing a short video of the problem would be really helpful. Thanks for your patience! Alek ... View more

Hey @Brian25777644zzc8 @AlinPurcaroiu! Could you share your System Info? You can find it under Help > System Info. Just copy the info to a text file and attach it to your response. Also, try out some of the solutions from our Camera Raw GPU troubleshooting guide. Here's the link: https://adobe.ly/3DNMBaS. Let me know if it helps, thanks! Alek ... View more

Hi @geni1105! Could you provide more details, like screenshots or a sample of an affected file? Also, which version of DNG Converter are you using? Thanks! Alek ... View more

Hi @Timothy253884333pk4! Could you give me a bit more info about the issue you're facing? If you'd rather get phone support, you can go to this page: https://adobe.ly/40m5tXo. Scroll down to the "Contact Us" section and click "Start Now." Then, click the three dots in the chat window and select "More contact options." Thanks! Alek   ... View more

Hey @Paul Takeuchi! It looks like there isn't a shortcut for Live View yet. You can check out all the keyboard shortcuts for Lightroom Classic here: https://adobe.ly/40ptf4U; I recommend visiting the Ideas board to see if anyone has already suggested this. You can upvote existing threads or start a new one if your idea isn’t there. The team reviews these suggestions and prioritizes future releases based on the number of upvotes. Here's the link: https://adobe.ly/4a6gvmV Thank you! Alek ... View more

Hi @MartinWes @stephanie de leng! Could you double-check the destination volume and path you're trying to import to? Please post that here. Also, have you checked the box labeled "Make a Second Copy..."? If you have, does that path exist? That warning message can also refer to the "Make a Second Copy..." volume. Let me know how it goes. Thanks! Alek ... View more

Hey @奇睿295428958rs0! Can you check if updating to the latest version, Photoshop 26.2, helps with this issue? Could you also share your System Info? You can find it under Help > System Info. Just copy the text into a file and attach it to your response. Thanks a lot! Alek ... View more

Hey @tylerb76975775! I see. Do you have a lot of fonts installed? It might affect performance if some of the fonts you have installed are damaged. If you haven't already, you might want to try some of these font troubleshooting steps: https://adobe.ly/4gJYpcX Let me know if that helps! Thanks! Alek ... View more

Hey @Dareld Jhimee299462663i3y! Can you try resetting the tool? Just right-click the tool icon in the top left corner and select "Reset Tool." From the System Info you shared, it looks like your GPU drivers haven't been updated for a few months. Could you check if there are any updates available? Let me know if that helps. Thanks! Alek ... View more

Hey @cqnvxf! That's strange. Another thing you could try is resetting your preferences. Sometimes, that can help fix various issues with the app. Here's how to do it: https://adobe.ly/404Hwma. Thanks! Alek ... View more

Hey @scot.hacker! Thanks for the info. It sounds like this might not be a GPU issue after all. Are you still experiencing the black bar graphical glitch? Have you noticed any patterns when the title becomes unavailable to edit? For example, does it happen only with certain groups of images or ones saved on an external hard drive? Next time it happens, try checking if the title field is available when working in Lightroom Web: https://lightroom.adobe.com/. Thanks a lot! Alek ... View more

Hey @Ben300635207n8t @Maxvector9! It looks like Lightroom Mobile doesn’t currently support externally added geodata. I know it’s not ideal, but a workaround is to add the location data after you’ve made your edits and exported the photo. Sorry for the troubles Alek ... View more

Hey @anais_6453! Could you head over to Settings > Photos on your iPhone? Look for a toggle called "View Full HDR." Please test if the images still look different with that toggle on or off. Thanks a lot! Alek ... View more

Hey, @jdbm photography! I've flagged your issue to the team. I'll make sure to keep you posted with any updates. Thanks! Alek ... View more

Hey @Glen31043331o4q3! GPU issues can pop up for a bunch of reasons like outdated drivers or incorrect settings. Check out this link for some common solutions to GPU troubles in Camera Raw: https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html   Let me know if it helps! Thanks, Alek ... View more

Hi @rbatey! Thanks for your suggestion! I'd recommend heading over to the Lightroom Classic Ideas board to check if there's already a thread for your suggestion. You can upvote existing threads or start a new one if you don't see your idea listed. The team reviews these suggestions and prioritizes future releases based on the number of upvotes. Here's the link: https://adobe.ly/3DKx77C. Thanks again! Best, Alek ... View more

Hi @jdbm photography! That's definitely odd. Has this worked correctly in the past and just stopped recently? Or has it never worked for you? Does it work with other tools like Crop or Preset? Have you noticed if other gestures are not working correctly, or is it just pinch and zoom? Thanks! Alek ... View more

Hi @EDPcorp! Thanks for the extra info. Could you explain what custom settings you used to export your image in Lightroom to keep the edits? For sharing the DNG, if the file size is too big, you can use a link sharing site like Google Drive. Thanks! Alek ... View more

Hi @Bendybiscuit! Could you share more details? Which version of Lightroom are you using? Did you notice this behavior starting after a recent update? Thanks! Alek   ... View more

Hey @Terrorkitten! If you press and hold the mask for a moment, a menu should pop up with the Duplicate and Invert options. Let me know if this works. Thank you! Alek ... View more

Hi @anais_6453 and @hazar_?ahin8360! Are you having this issue when you export the images, or is it when you import them into the app? If it's when you export them, could you go to Export As > More Options and share a screenshot showing the color space you're using? Also, please let me know which version of Lightroom you’re using. Thanks! Alek ... View more

Hey @jdbm photography! Could you let me know which version of iPadOS and Lightroom you're using? If possible, could you also share a quick video showing the issue you're facing? Thanks a bunch! Alek ... View more

Hi @eiasa81805953! Welcome to our Community! I'd love to help with your issue. Could you share a bit more about what's going on? What version of Photoshop and Camera Raw are you using? Did this problem pop up after a recent update? Thanks a bunch! Alek ... View more

Hey @truls01! There might be a sync error between Lightroom Classic and Photoshop. When you select "Edit in Photoshop," do you choose "Edit Original," "Edit a Copy," or "Edit a Copy with Lightroom Adjustments"? Have you made any changes to the original files outside of Lightroom in any way? Thanks! Alek ... View more

Hey, @koen32321325g1vi! Welcome to the Community! Could you give us a bit more detail about the issue? Which version of Photoshop are you using, and which shortcuts are you trying to turn off? Thanks! Alek ... View more

Hey @SRCE Visual Art! Sorry for the delayed response! I'm also really sorry to hear about all the issues you're having with LrC and that we haven't been able to solve them yet. At this point, I recommend starting a new thread and sharing the exact details you told me. Your comments might get lost here since this is the board for the cloud-based Lightroom, and your issue is with Lightroom Classic. You can find the LrC Community Board here: https://adobe.ly/4h1hpn2. It would be helpful since you're dealing with more than just a red menu bar, which might be a symptom of something else affecting the performance. When you start the new thread, please also share your System Info. You can find it by going to Help > System Info, copying the text into a file, and attaching it to your message. Thanks for your patience! Alek ... View more

Hey @EDPcorp! Sorry for the delayed response. I think it's safer to avoid the web option for now, as the cloud might try to sync everything. Which version of Lightroom are you using? There's a new update from December—could you check if that helps? It would also be super helpful if you could share your System Info. You can find it under Help > System Info, then copy the text into a file and attach it here. Thanks a ton! Alek ... View more