Aleke
Adobe Employee
Aleke
Adobe Employee
Activity
‎Dec 27, 2024
09:48 AM
Hey there @Ray38488356abvd,
Could you provide more details about the issue? Did anything change in the app the afternoon it stopped working? Does this happen every time you try to Denoise, or only occasionally? What version of Lightroom Classic are you currently using?
Thanks a lot!
Alek
... View more
‎Dec 27, 2024
09:19 AM
Hey @FrancoSarmiento,
What version of Lightroom are you using? Does this happen with just one image, or does it affect multiple images?
Thanks!
Alek
... View more
‎Dec 27, 2024
08:59 AM
Hi @Edward Caruso Photography,
Could you provide more details about the issue you're experiencing? What version of Photoshop and Operating System are you using? If possible, sharing a screenshot or a short video of the problem would be really helpful.
Thanks a lot!
Alek
... View more
‎Dec 26, 2024
12:39 PM
Hi @Gaga della Pampa, welcome to the Community! What version of Lightroom are you using? Could you share a screenshot or a small video of the error occurring? Does this happen with all presets or only some specific ones?
Thank you! Alek
... View more
‎Dec 26, 2024
12:12 PM
Hi @Iluhis,
Thanks for providing the System Info! Could you share more details about the issue? Does the error happen every time you use the tool, or only sometimes? I noticed you're using Photoshop Beta—does the tool work correctly in the latest non-Beta version (Photoshop 26.2)?
Also, please check if your drivers have any updates available.
Thanks a lot! Alek
... View more
‎Dec 26, 2024
11:34 AM
Hi @Jqqerry!
Could you provide more details about the issue? When did it start happening? It would be really helpful if you could share a small recording of the issue.
Also, please share your System Info. You can find it by going to Help > System Info. Could you copy and paste the data into a text file to attach to your response?
Thanks a lot! Alek
... View more
‎Dec 26, 2024
10:46 AM
1 Upvote
Hi @aUserInNewEngland! Does this happen with every image or just certain ones?
Thank you for providing the System Info! It looks like your NVIDIA GeForce GT 710 GPU's drivers haven't been updated in 19 months. Please update them and see if that helps.
Thanks!
Alek
... View more
‎Dec 26, 2024
10:09 AM
Hey @ZoomproStudio,
I understand how frustrating this is, and I'm sorry we haven't been able to help yet. When did you first notice this error? Are you running other apps in the background that might use many of your machine's resources? Also, could you specify the sizes and dimensions of the images you usually work with?
Whenever you select "More Stable," make sure to reset Photoshop for the changes to take effect. Also, if you haven't already, try using Liquify with the GPU disabled. Go to Preferences > Performance, untick "Use Graphics Processor," and restart Photoshop. Let me know how it goes.
Thanks a lot for your patience!
Alek
... View more
‎Dec 26, 2024
09:40 AM
Hi @uprantl! Could you provide more details about the issue you're experiencing with the Reflection Removal tool? A screenshot would also be helpful.
Thanks a lot!
Alek
... View more
‎Dec 26, 2024
09:21 AM
Hi @Lex van Oorspronk! Could you provide more details about what you're experiencing? If you haven't already, please try using this guide to install Photoshop on an Apple Silicon machine: https://adobe.ly/4gTLRzs. Thank you!
Alek
... View more
‎Dec 26, 2024
08:40 AM
Hi @robertw44482386, I understand the frustration, and I'm sorry this hasn't been resolved yet. Could you share a screenshot of the popup so I can send this information to the appropriate team? Thank you so much for your patience.
Alek
... View more
‎Dec 26, 2024
06:33 AM
Hi @Lisa35144312nkyy, welcome to the Community!
I'm here to help, but this thread is almost 6 years old. Next time you have an issue, I recommend creating a new thread, so your comment doesn't get lost.
The Library module is only available in Lightroom Classic (the icon says LrC). The app you're using is a different app called Lightroom (sometimes referred to as Lightroom CC or Lightroom Cloud, and the icon says Lr).
To bulk change metadata in Lightroom Cloud: 1. Go to Grid View. 2. Click on the Info icon at the bottom right, which will open a panel with your photo's metadata information. 3. While selecting multiple pictures, edit the fields on the right.
I hope this helps!
Alek
... View more
‎Dec 25, 2024
11:32 AM
Hi @Art-Gent-Å’il!
Could you provide more details about what you're experiencing? Which versions of Camera Raw, Photoshop, and Bridge are you using? If you could share some screenshots or a recording of the issue, that would be really helpful for us to narrow down the problem.
Thanks a lot!
Alek
... View more
‎Dec 24, 2024
11:17 AM
Hi @KM22, To bulk rename files in Lightroom Classic, follow these steps:
In Grid View, select all the photo thumbnails you want to rename
Press F2, or go to Menu > Library > Rename Photos...
Choose a suitable preset
Press [OK] If there isn't a suitable preset, you can define your own by editing in the 'Filename Template Editor'. Hope this helps! Alek
... View more
‎Dec 24, 2024
09:52 AM
Hi @redcrown on guard!
Unfortunately, I haven't been able to reproduce this either. Does this happen with every picture you apply Denoise to? Does it also occur with other features like Raw Details or Super Resolution?
Thanks for your patience.
Alek
... View more
‎Dec 24, 2024
06:55 AM
Hi @MrBrunoSantos!
Can you provide more details about this issue? What versions of Photoshop and Windows are you using? Does this happen every time you click or just occasionally?
Thanks a lot!
Alek
... View more
‎Dec 24, 2024
06:38 AM
Hi @Kevin_Alves1834!
Can you provide more details about the issue? What version of Photoshop and Operating System are you using?
Also, please check your firewall or antivirus settings to make sure Adobe, Firefly, and Photoshop are allowed.
Thanks a lot!
Alek
... View more
‎Dec 24, 2024
06:15 AM
Hi @Max25233901lupr! Welcome to the Community! Could you share more details about the issues you're having with the white balance eyedrop tool? Also, which version of Lightroom and Operating System are you using?
Thanks a lot!
Alek
... View more
‎Dec 24, 2024
05:50 AM
Hi @Trevor30856887q8fv!
I understand your frustration. Could you start a new thread on the Lightroom Classic board with more details about your experience? This thread is almost four years old and focuses on the Cloud-based Lightroom, so it's better to have a separate post for your issue.
Thanks a lot!
Alek
... View more
‎Dec 23, 2024
12:57 PM
Hey @KenMacD123!
I totally understand your frustration. Could you share your System Info with us? That would really help us research this issue. You can find it by going to Help > System Info. Just copy the info to a text file and attach it here.
Thanks a lot!
Alek
... View more
‎Dec 23, 2024
12:48 PM
Hi, @matteo_quaglia8574! Unfortunately, it doesn't seem possible at the moment due to Apple's limitations on third-party (non-Apple) apps.
Alek
... View more
‎Dec 23, 2024
09:16 AM
Hi @MakF!
Are you still having this issue? Could you share a bit more about what's going on?
Thanks so much!
Alek
... View more
‎Dec 23, 2024
07:51 AM
Hi @Keith_!,
Could you share your System Info with us? You can find it by going to Help > System Info. Just copy the info into a text file and attach it here.
Thanks a lot!
Alek
... View more
‎Dec 23, 2024
07:04 AM
Hi @GerryS709,
Welcome to the Community! Can you tell me more about the issue you're having? Is it happening only in Photoshop, or in other apps as well? Also, which version of Photoshop are you using?
Thanks a lot!
Alek
... View more
‎Dec 20, 2024
10:45 AM
Hi @MG_Grx! Which version of Photoshop are you using? At the moment, the Reference Image feature is a beta feature that's only available in certain versions, if you want to test it try Photoshop Beta or Photoshob Web.
Alek
... View more
‎Dec 20, 2024
07:13 AM
Hi @tylerb76975775!
I noticed the original thread is 4 years old. Are you still facing the same issue, or have there been any updates? Also, could you let me know which version of Photoshop you're currently using?
Thanks so much! Alek
... View more
‎Dec 18, 2024
12:02 PM
Hi @Sea31716716blcw,
Sorry for the trouble you're having. Could you share your System Info? You can find it by going to Help > System Info. Just copy the text into a file and attach it here in your response.
Also, could you share a screenshot or a video of the error you're experiencing?
Thanks a lot!
Alek
... View more
‎Dec 18, 2024
10:09 AM
Hi @scot.hacker,
Thanks for reaching out and for sharing the steps to reproduce the issue. Unfortunately, I haven't been able to reproduce it, even following your steps—I'm on Windows, though.
Does this issue only happen in the Title field, or does it also occur in other fields like Caption or Alt Text? Could you share a small video showing the issue?
Thanks a lot!
Alek
... View more
‎Dec 18, 2024
07:01 AM
Hi @toxdoc42,
To start a new thread, head over to the Photoshop Elements Community. Click on the "Post to Community" button located in the top right corner. Here's the link:
https://adobe.ly/3Dn1vok
Thank you! Alek
... View more
‎Dec 18, 2024
06:43 AM
Hi @beatricel64691267! Just wanted to check in—has that issue been resolved? Lightroom Classic has received some updates since your last post. If the problem persists, could you please create a new thread with more details about your issue?
Thanks a lot!
Alek
... View more