@Steve Mann Photography    The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:   change your country on adobe.com, https://www.adobe.com/international/selector/   change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html   change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html   change currency - https://forums.adobe.com/thread/1999694   change store - http://www.adobe.com/store_selector/storeselector.html   change adobe.com website language - https://forums.adobe.com/thread/1999693   change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html ... View more

...and you have to resolve any payment problems before you can cancel, https://account.adobe.com ... View more

@Mina_Wahba    what's your default browser (and version)? ... View more

if you suspect fraudulent use of your credit card, you should report it to your card provider. ... View more

the cc sync folder files are on your computer.   for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html   for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html ... View more

use a browser. there are several tabs and link to check:   https://assets.adobe.com https://lightroom.adobe.com https://documentcloud.adobe.com https://spark.adobe.com ... View more

that wouldn't be anything from adobe removing it.  but you should try my previous suggestion to see if you can thwart whatever (probably security) software is removing the file. ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from using the community"> ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from using the community"> ... View more

save frequently with increasing version number appended to the file name. ... View more

no one can cancel on your behalf.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.) ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from using the community bugs"> ... View more

what app? ... View more

download the installer. if you use it, zip or rename and:or move it ... View more

understood.  same for me, though i have chrome setup to open the 4 main tabs i always have open.   you could add shortcuts to the apps you always have open to your startup folder. ... View more

sounds good.   for others, https://helpx.adobe.com/x-productkb/policy-pricing/digital-river-deprecation-adobe.html ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from cc desktop"> ... View more

wow. i hate rebooting, too.  but i only have to wait a few minutes.  i have to pull out my cell phone and do something or go get something to eat or drink during reboot.  i have nothing to suggest to make your reboots more tolerable.   the cc desktop app does not degrade over time.  there's always something on users computers (eg, security software is a prime suspect) causing the problem.   and yes, cc resets are quick and easy.  even a repair is pretty quick.  but once you get to the last step, you're correct, that is far from quick and easy. ... View more

you're welcome.  everything working now?   p.s. don't reply via email, or remove your signature before sending. ... View more

good.  hope you get help there. ... View more

keep us updated.   p.s save your app with increasing version number appended. ... View more

maybe some day that will be viable, but currently i think you'd waste time finding and correctiing faulty code. ... View more

you can download and save the cc desktop installers.  the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from cc desktop bugs"> ... View more

the inability to open the file in animate without see a problem. ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from using the community"> ... View more

@natalia_1058    start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html   if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html   if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html   below are solutions some users reported:   if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html   if that fails, change the install location ... View more

@YusufDuzenli    check your account and email to confirm you successfully cancelled, https://account.adobe.com   what date did you start your subscription?   what date is shown for your cancellation? ... View more

@ScaNat    do you suspect someone is fraudulently using your credit card? ... View more

adobe no longer makes most apps available for download, other than the current and one previous versions.   in particular, acrobat xi is no longer offered, https://helpx.adobe.com/download-install/kb/download-availability.html ... View more