the inability to open the file in animate without see a problem. ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from using the community"> ... View more

@natalia_1058    start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html   if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html   if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html   below are solutions some users reported:   if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html   if that fails, change the install location ... View more

That is correct. We have single sign on through our portal as well, but the CC license is still assigned to the user's email address in the Admin Console. They can also access the apps through the Creative Cloud Desktop App. No matter what they try when they launched Acrobat Pro it gives them an expired message even though the user has an all apps license for CC which includes Acrobat Pro. Two Adobe consultants have already looked at the issue and escalated the case as they also have no idea why it's doing it.  ... View more

@jamal_9103    if @Shivangi_Gupta 's are correct, and you had an annual subscriiption (paid monthly), there will be a penalty for early cancellation = 1/2 the remaining months ~5 months fee.  ... View more

you're welcome. ... View more

@stefan_sweden    first, trying to contact anyone outside the forums about legacy adobe problems isn't going to be fruitful for several reasons.   second, anything older than cs5 (eg, illustrator cs3) can no longer be activated because the activation servers on adobe's end no longer exist.  so your cs 3 can only be used for the 30 trial, though there are (laborious) ways to extend the 30 days repeatedly.   third, your cs6 can be activated.  exactly what error message are you seeing?   and finally, you need not respond to each person in a separate message, esp, if you're repeating information.  these are public forums.  everyone can see your message no matter to whom you address it. ... View more

Hi @Harold Silva  At this time, Firefly does not allow you to create different versions of the same character. You can use a similar prompt with the same details that describe the character but Firefly will try create a unique image each time. You could use Generative Fill to change part of the image but that is limiting if you want the character to change positions/poses. ... View more

Hi @yael_9564,   Thanks for reaching out. Sorry for the delay in response.   I have responded to your personal message. Please check. Regards, ^AN ... View more

Hi @Senoj Tech,    Thanks for reaching out with your question. With the current tools available in Acrobat, it is not possible to open a PDF.  However, this may be achieved using JavaScript.    Here is a suggestion: Acrobat allows you to run a JavaScript script to modify form field values across multiple PDFs. For example, you can use a script to find dropdown fields by name and change their selection programmatically.   Script Example: var fieldName = "Dropdown1"; // Replace with actual dropdown field name var newValue = "NewSelection"; // Replace with desired selection for (var i = 0; i < this.numFields; i++) {     var fName = this.getNthFieldName(i);     if (fName == fieldName) {         var field = this.getField(fName);         if (field.type == "combobox" || field.type == "listbox") {             field.value = newValue;         }     } }   Now you may use the same/similar Script Using Action Wizard (Acrobat Pro) 1. Go to: Tools > Action Wizard > New Action 2. Add “Execute JavaScript” as a step 3. Paste the JavaScript code (similar to the above) 4. Select multiple PDFs to process 5. Run the Action   This method allows you to apply changes in bulk without manually opening each file.   ~Tariq ... View more

in the end resetting the preferences did the trick. I had to redo everything but at least the mistake does not occur anymore. Thank you for the hint! ... View more

i also face same problems, someone can help please? some people say change to usa or canada, i changed and search my picture on public profile, but doesnt have my picture that create, please help someone, phone also same https://stock.adobe.com/my/contributor/212493324/jonas  ... View more

Hi @faisal_3066 Thanks for sharing the logs with us. Could you open the terminal and run the following two command on the terminal instance: ping ccmdls.adobe.com ping adobe.com   Please share the screenshot of the outputs of both the commands.   Regards, Ruchika Wadhawan ... View more

Yes. To correct my description, the properties panel itself is in fact existing, but nothing is displayed on it ... View more

i think you're correct about the metadata.  check with the lr forum to see if there's a better solution. ... View more

you have to rectify payment problems, https://account.adobe.com ... View more

your suggestion may be considered, but you won't get a explicit response. ... View more

Hi John, another user reported that the latest version that was recently released should fix this now (20.2), thought I would reply to you so you can give it a try.  If not, I'd still recommend giving the above steps a try (reducing the Number of Recent Items to display from 20 to 0) as it might work for you too.  The lag hasn't returned for me since so hopefully it'll be fine going forward. Best of luck1  ... View more

Here's Photoshop Preview ... View more

Hey @Sincere_meadow6959,  Welcome to the community! I'd be happy to help figure this out with you. Can you share the version of Photoshop you're using? Have you always used DropBox/OneDrive as part of your workflow?   ^CM ... View more

there's no legal way. ... View more

then the only thing, afaik, that would change the renewal date would be a subscription cancel/restart with the restart date being the new anniversary date. ... View more

are your symbols graphics or movieclips? ... View more

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/ p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses. <"moved from download & install"> ... View more

@sinan_0835    go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted. ... View more

Si yo igual no consigo hablar con ningún agente 😑 ... View more

@Thaveesha Ushenya    thanks for the update (and good news). ... View more

Am I out of luck because I didn't release the license beforehand? By @rafael_3683 ============ Unless you have access to the original device on which CS6 was previously installed, yes. You've reached the end of the road. 13-year-old apps can't be deactivated remotely.  You need access to the device and the CS6 app's HELP menu.           ... View more