Re: Move Tool in CS5

J453 · ‎Jan 03, 2011

That's correct. This issue is fixed in the 12.0.2 update.

J453 · ‎Dec 16, 2010

Tom's on paternity leave at the moment. I've asked someone from the Lightroom engineering team to chime in.

J453 · ‎Dec 07, 2010

The 12.0.2 update addresses the original issue posted on this thread: http://blogs.adobe.com/jnack/2010/12/photoshop-cs5-update-12-0-2-now-available.html (not the Apple API change issue listed just above this post). We're still working with Apple on the issue since it affects more products than just Photoshop. Message was edited by: Jeffrey Tranberry

J453 · ‎Dec 06, 2010

Lightroom 3.3 update now available.Details here:http://blogs.adobe.com/lightroomjournal/2010/12/lightroom-3-3-and-came ra-raw-6-3-now-available.html

J453 · ‎Nov 30, 2010

We've released a new utility called the Adobe® Color Printer Utility to print your targets without color management applied. Details here: http://kb2.adobe.com/cps/834/cpsid_83497.html

J453 · ‎Nov 30, 2010

Here's the tech document on this issue: http://kb2.adobe.com/cps/881/cpsid_88159.html We're working with Apple to address the issue.

J453 · ‎Nov 30, 2010

Here's the published tech document: http://kb2.adobe.com/cps/881/cpsid_88159.html We're working with Apple to address this issue.

J453 · ‎Nov 22, 2010

is everyone using Dropbox? Does disabling Dropbox correct the issue?

J453 · ‎Nov 18, 2010

What Version of OS X?

J453 · ‎Nov 10, 2010

Update to 12.0.1 to correct this.

J453 · ‎Nov 08, 2010

Troubleshooting Fonts in Photoshop: http://kb2.adobe.com/cps/843/cpsid_84363.html Photoshop CS5 crashes or hangs when using the Type tool (Mac OS): http://kb2.adobe.com/cps/846/cpsid_84672.html Different tutorial on cleaning up fonts that may help you: http://www.chipchick.com/2010/08/photoshop-cs5-mac-crash-fix.html

J453 · ‎Sep 03, 2010

I think we may know what's going on here. Are there docked panels above the area you are trying to drag objects? This thread describes a similar problem dragging doc to doc or doc to desktop, but the same issue affects moving layers in a document located in the same area. http://forums.adobe.com/thread/713999?tstart=0

J453 · ‎Aug 18, 2010

Make sure you install all the updates (Help>Updates... from either PS or Bridge). The Adobe Output Module wasn't enabled in the released version and was restored in an update.

J453 · ‎Aug 17, 2010

Apple released a "Snow Leopard Graphics Update" through Software Update today. Additional details on the update here: http://support.apple.com/kb/HT4286 This should address GPU driver issues affecting Photoshop: System or application crash when using Photoshop CS5 and CS4 after updating to OS X 10.6.4 http://kb2.adobe.com/cps/854/cpsid_85423.html

J453 · ‎Aug 17, 2010

Don, which OS? Are you sure you have the 12.0.1 update? We haven't had any complaints since we released the update so there may be something different going on for you.

J453 · ‎Aug 16, 2010

That's correct. Panel technology only works in CS4 and CS5. Sorry.

J453 · ‎Aug 16, 2010

Check out this Links Panel that let’s you create Linked Smart Objects to external files: http://www.ps-scripts.com/bb/viewtopic.php?f=27&t=3045&sid=70f368dca9bfd96f3c974ee11b798f97

J453 · ‎Aug 06, 2010

I'll send you a direct message. We should probably do a connect session to see if I can debug what's going on.

J453 · ‎Aug 06, 2010

Did you try resetting Photoshop's Prefs on startup? You can also trash Save For Web's prefs by quitting Photoshop, deleting the following file, and restarting Photoshop: Volumes\username\Library\Preferences\Adobe Save for Web 11.0 Prefs

J453 · ‎Aug 06, 2010

Do you have the 12.0.1 update installed?

J453 · ‎Aug 04, 2010

Or you're leaving the pen in to close of proximity of the tablet.

J453 · ‎Jul 17, 2010

System or application crash when using Photoshop CS5 and CS4 after updating to OS X 10.6.4 http://kb2.adobe.com/cps/854/cpsid_85423.html Mac OS X 10.6 Help: Reverting to a previous Mac OS X version http://docs.info.apple.com/article.html?path=Mac/10.6/en/15216.html

J453 · ‎Jul 01, 2010

Paul, some one our team is investigating and may be in touch with you in the next day or so.

J453 · ‎Jul 01, 2010

Possibly. Need to talk to the scripting folks on the team.

J453 · ‎Jul 01, 2010

I don't know the specifics on that one. I'll need to ask.

J453 · ‎Jul 01, 2010

We posted additional details on John Nack's blog: http://blogs.adobe.com/jnack/2010/06/photoshop-cs5-update-12-0-1-now-available.html Specific to this crowd, there are some fixes to AppleScript support in the update.

J453 · ‎Jun 27, 2010

The disabled menus problem happens with slower drives/machines. It will be fixed in an update in the very near future. You can disable tabbed documents in Photoshop's preferences: Preferences>Interface... Uncheck "Open Documents as Tabs" and "Enable Floating Document Window Docking"

J453 · ‎Jun 25, 2010

It will become available as part of the regular updater. Photoshop will give you a notification that an update is available, or you will be able to get it by choosing Help>Updates once it becomes available. You are describing exactly how it happens. The Save progress dialog on large files/slow drives triggers it.

J453 · ‎Jun 22, 2010

This problem should be fixed in the 10.6.4 release of Snow Leopard.

J453 · ‎Jun 19, 2010

We're working on an update. You should be able to use keyboard shortcuts until you're able to restart Photoshop to correct the issue.

J453

J453

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